Apple Names John Browett as New Senior Vice President of Retail

browettApple announced this morning that John Browett will be joining Apple as their new Senior Vice President of Retail. Browett will be leaving his current position as CEO of Dixons Retail.

Apple® today announced that John Browett will join the company as senior vice president of Retail, reporting to Apple CEO Tim Cook. Browett comes to Apple from European technology retailer Dixons Retail, where he has been CEO since 2007. Beginning in April, he will be responsible for Apple’s retail strategy and the continued expansion of Apple retail stores around the world.

“Our retail stores are all about customer service, and John shares that commitment like no one else we’ve met,” said Tim Cook, Apple’s CEO. “We are thrilled to have him join our team and bring his incredible retail experience to Apple.”

Prior to the role of CEO of Dixons Retail, Browett held executive positions at Tesco plc including CEO of Tesco.com, and previously advised retail and consumer goods clients at Boston Consulting Group. B rowett holds a degree in Natural Sciences from Cambridge University and an MBA from Wharton Business School.

Browett replaces Ron Johnson who left Apple for J.C. Penny in November. Johnson has been credited as being the driving force behind Apple's massive success in their retail initiative.

Dixons Retail is one of the largest consumer retailers in Europe with over 40,000 employees. Dixons has already announced that Browett's role will be filled internally by Sebastian James. Browett officially makes the transition to Apple in April.

Popular Stories

iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro to Reverse iPhone X Design Decision

Monday July 7, 2025 9:46 am PDT by
Since the iPhone X in 2017, all of Apple's highest-end iPhone models have featured either stainless steel or titanium frames, but it has now been rumored that this design decision will be coming to an end with the iPhone 17 Pro models later this year. In a post on Chinese social media platform Weibo today, the account Instant Digital said that the iPhone 17 Pro models will have an aluminum...
iOS 26 Feature

Everything New in iOS 26 Beta 3

Monday July 7, 2025 1:20 pm PDT by
Apple is continuing to refine and update iOS 26, and beta three features smaller changes than we saw in beta 2, plus further tweaks to the Liquid Glass design. Apple is gearing up for the next phase of beta testing, and the company has promised that a public beta is set to come out in July. Transparency In some apps like Apple Music, Podcasts, and the App Store, Apple has toned down the...
imac video apple feature

Apple Launching These 15+ Products Later This Year

Sunday July 6, 2025 8:05 am PDT by
The calendar has turned to July, meaning that 2025 is now more than half over. And while the summer months are often quiet for Apple, the company still has more than a dozen products coming later this year, according to rumors. Below, we have outlined at least 15 new Apple products that are expected to launch later this year, along with key rumored features for each. iPhone 17 Series iPho...
iphone 16 pro models 1

Here's How the iPhone 17 Pro Max Will Compare to the iPhone 17 Pro

Saturday July 5, 2025 1:00 pm PDT by
Apple should unveil the iPhone 17 series in September, and there might be one bigger difference between the Pro and Pro Max models this year. As always, the Pro Max model will be larger than the Pro model:iPhone 17 Pro: 6.3-inch display iPhone 17 Pro Max: 6.9-inch displayGiven the Pro Max is physically larger than the Pro, it has more internal space, allowing for a larger battery and...
iPhone Car Key Kia

Here's Which Vehicles Offer iPhone Car Keys

Sunday July 6, 2025 3:03 pm PDT by
In 2020, Apple added a digital car key feature to its Wallet app, allowing users to lock, unlock, and start a compatible vehicle with an iPhone or Apple Watch. The feature is currently offered by select automakers, including Audi, BMW, Hyundai, Kia, Genesis, Mercedes-Benz, Volvo, and a handful of others, and it is set to expand further. Apple has a web page with a list of vehicle models that ...
iphone 17 pro render majin bu

New iPhone 17 Pro Renders Highlight Apple Logo and MagSafe Design Changes

Sunday July 6, 2025 8:43 pm PDT by
New renders today provide the best look yet relocated Apple logo and redesigned MagSafe magnet array of the iPhone 17 Pro and iPhone 17 Pro Max. Image via Majin Bu. Several of the design changes coming to the iPhone 17 Pro model have been rumored for some time, such as the elongated camera bump that spans the full width of the device, with the LiDAR Scanner and flash moving to the right side. ...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 14 New Features

Friday July 4, 2025 1:05 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are just over two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:Apple logo repositioned: Apple's logo may have a lower position on the back of the iPhone 17 Pro models, compared to previous...
apple account card feature

Apple Account Card Expanding to More Countries

Tuesday July 8, 2025 7:34 pm PDT by
Apple is expanding the ability to add an Apple Account Card to the Wallet app to more countries, according to backend Apple Pay changes. With iOS 15.5, Apple updated the Wallet app to allow users to add an Apple Account Card, which displays the Apple credit balance associated with an Apple ID. If you receive an Apple gift card, for example, it is added to an Apple Account that is also...

Top Rated Comments

moose.boy Avatar
175 months ago
This really doesn't bode well. Hopefully this guy is leaving Dixons due to frustration with them, rather than seeing the writing is on the wall for current technology vendors.

Dixons retails closed their Dixons brand stores in the UK, a number of their Currys and PC World stores merged.

The shopping experience is frustrating - you can get accosted by 5 different members of staff as you browse the store - all asking 'are you ok there ? ' - staff are not very knowledgeable, products are poorly displayed, shelf labels are often missing, pricing differs in store and on the website, they are very eager to push warranties and technical support packages. They also have a lot of cheap crap sold at higher prices.

They have a new store concept - Currys PC World Black - where they are blatantly trying to emulate an Apple store - but it is screamingly obvious you are still in a PC World despite the lighting, benches, and smug staff.
Score: 29 Votes (Like | Disagree)
peterdevries Avatar
175 months ago
I wonder if they will make him work on fake Apple Stores first, to see if he can be trusted.. :D

Tim Cook: Hi John, welcome at Apple. Here's our plan for a new store in Ulan Bator. Please take a look at it and tell us what you think.

John Browett: :confused:
Score: 25 Votes (Like | Disagree)
Jowl Avatar
175 months ago
What? Dixons are terrible over here. And not getting any better. In fact they taken the currys name in the UK
Score: 21 Votes (Like | Disagree)
orbital~debris Avatar
175 months ago
I really hope since 2007 he's made Dixons a different place to shop than it used to be (I don't frequent their stores) prior to that:

Pushy, seemingly commission-based sales staff more interested in huddling in groups or being sleazy, rude and patronising. Trying to sell anything that's out of date or fashionable as if it will suit the customers needs perfectly. Horribly cramped retail environments with everything locked down and alarmed so you can't pick items up to try them out.
Unreasonably inflated prices that aren't helping to pay for a modern shopping experience with innovative features, or great customer service.
And so on…

I hope Tim Cook and his team haven't been bamboozled!

(I'm sure they haven't, it just seems like such a mismatch in retail philosophies and I hope John Browett fully subscribes to the Apple way of retailing.)
Score: 21 Votes (Like | Disagree)
Anaemik Avatar
175 months ago
An excerpt of the conversation I had with a salesperson the last time I stepped foot inside a Dixons (at Heathrow Terminal 4):



"How can I help you today Sir?"

"Well, I have this camera here, and the battery is dead, so I…"

"So what you'll needing then is a new battery. No problem. We have just want you want right here. That'll be £45. Do you want to pay by cash, credit card, or blood?"

"Um, well actually I was thinking more about getting a char…."

"Ahh so what you'll be wanting then in which case sir is our universal international battery charger that comes complete with an international power adapter. That'll be just £60 to you. Now if you'll just give me your direct debit details so we can randomly remove funds from your bank account twice a month for the rest of your life…."

"Well, ah, actually I already have the international adapter thing so really all I need is the charger please."

"I see. And you bought that from us did you sir?"

"Um no, sorry. I got it somewhere else."

"Somewhere else. Well sir, we strongly recommend our own international adapters to go with any goods we sell. I can do that for you today at just £15. Would you like the 5 year protection plan to go with that for £349.99?"

"Actually, I honestly think I'll be fine with the adapter I already have. If it's not too much trouble can I just get the charger by itself please?"

"This is most unprecedented sir. Obviously we can't be held responsible if your current adapter turns out to be faulty and explodes on the plane burning you and 300 other people to a crisp and leaving your relatives with nothing to bury when they finally scrape you off the ocean floor. But, the customer is always right I suppose. DEEPAK, CAN YOU GRAB A CRAPTEL XV694a FROM THE BACK ROOM FOR THIS GENTLEMAN? NO INTERNATIONAL ADAPTER"

"Sorry, did you say *no* international adapter?"

"THAT'S WHAT THE GENTLEMAN WANTS"

"Did you tell him about the risk of death by horrific burning?"

"YES, THE GENTLEMAN IS ADAMANT"

"This is most unprecedented."

"QUITE. I HAVE ALREADY EXPLAINED THIS TO THE GENTLEMAN. HE SEEMS HAPPY TO RISK THE LIVES OF HIS FELLOW PASSENGERS. IF YOU SEE REPORTS OF A PLANE EXPLODING OVER THE ATLANTIC ON THE NEWS TONIGHT, AT LEAST YOU'LL KNOW WHOSE FAULT IT IS. PLEASE FETCH THE CHARGER FOR THE GENTLEMAN. If you'd like to accompany me to the desk sir then we can clean you out and have you on your way in no time"







Needless to say, I haven't been back.
Score: 19 Votes (Like | Disagree)
Anaemik Avatar
175 months ago
This forum is delusional (as is often the case these days).
Yeah, we're all just here to hate because we have nothing better to do. It's not because we have decades of direct experience of the retail establishments that this guy can cite as his track record or anything like that. All we want to do is baselessly bash him for the hell of it because we're overflowing with unbridled misanthropy and an irratioanal hate for all things Apple.

I have never heard of Dixon's
Yet you still assume that we're all looking on this news negatively because it's an inherent flaw in our personalities rather than our real world experience being reflected in our comments. OK.
Score: 16 Votes (Like | Disagree)