Apple Named in Class Action Lawsuit Over Carrier IQ Privacy Issues

carrier iq logo
A group of three law firms late last week announced (via BGR) the filing of a class action lawsuit against Apple, Carrier IQ, and five other companies over privacy issues related to Carrier IQ's logging software The list of defendants also includes hardware manufacturers HTC, Samsung, and Motorola, and carriers AT&T, Sprint, and T-Mobile.

The carriers and manufacturers last month were caught willfully violating customers’ privacy rights in direct violation of federal law. A technology blogger in Connecticut discovered last month that software designed and sold by California-based Carrier IQ, Inc. was secretly tracking personal and sensitive information of the cell phone users without the consent or knowledge of the users. On Nov. 30, 2011, the United States Senate Committee on the Judiciary said in a letter to Carrier IQ that “these actions may violate federal privacy laws.” It added, “this is potentially a very serious matter.”

While it appears that the version of Carrier IQ's software installed on iOS devices is much less capable than that found on Android devices, concerns have still arisen over just what information is being logged and transmitted back to Carrier IQ to be passed on to carriers. For its part, Apple has claimed that it has stopped supporting Carrier IQ in iOS 5 and that it will remove all remaining traces of the service in a future iOS update.

Much of the focus has been on Carrier IQ itself and the carriers that have partnered with the company, but hardware companies have also become involved in the controversy. German regulators have already begun pressing Apple for details on its usage of Carrier IQ data, and other authorities will likely also turn to Apple and other hardware companies as the story continues to develop.

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
ios 18 to ios 26 upgrade

Apple Pushes iPhone Users Still on iOS 18 to Upgrade to iOS 26

Tuesday December 2, 2025 11:09 am PST by
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent. Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
iOS 26

Apple Seeds iOS 26.2 and iPadOS 26.2 Release Candidates to Developers and Public Beta Testers

Wednesday December 3, 2025 10:33 am PST by
Apple today seeded the release candidate versions of upcoming iOS 26.2 and iPadOS 26.2 updates to developers and public beta testers, with the software coming two weeks after Apple seeded the third betas. The release candidates represent the final versions of iOS 26.2 and iPadOS 26.2 that will be provided to the public if no further bugs are found during this final week of testing....
Photos App Icon Liquid Glass

John Gruber Shares Scathing Commentary About Apple's Departing Software Design Chief

Thursday December 4, 2025 9:30 am PST by
In a statement shared with Bloomberg on Wednesday, Apple confirmed that its software design chief Alan Dye will be leaving. Apple said Dye will be succeeded by Stephen Lemay, who has been a software designer at the company since 1999. Meta CEO Mark Zuckerberg announced that Dye will lead a new creative studio within the company's AR/VR division Reality Labs. On his blog Daring Fireball,...
iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
ive and altman

Jony Ive's OpenAI Device Barred From Using 'io' Name

Friday December 5, 2025 6:22 am PST by
A U.S. appeals court has upheld a temporary restraining order that prevents OpenAI and Jony Ive's new hardware venture from using the name "io" for products similar to those planned by AI audio startup iyO, Bloomberg Law reports. iyO sued OpenAI earlier this year after the latter announced its partnership with Ive's new firm, arguing that OpenAI's planned "io" branding was too close to its...
iphone air camera

iPhone Air's Resale Value Has Dropped Dramatically, Data Shows

Thursday December 4, 2025 5:27 am PST by
The iPhone Air has recorded the steepest early resale value drop of any iPhone model in years, with new data showing that several configurations have lost almost 50% of their value within ten weeks of launch. According to a ten-week analysis published by SellCell, Apple's latest lineup is showing a pronounced split in resale performance between the iPhone 17 models and the iPhone Air....
iPhone 17 Pro Cosmic Orange

iPhone 17 Pro Lost a Camera Feature Pro Models Have Had Since 2020

Thursday December 4, 2025 5:18 am PST by
iPhone 17 Pro models, it turns out, can't take photos in Night mode when Portrait mode is selected in the Camera app – a capability that's been available on Apple's Pro devices since the iPhone 12 Pro in 2020. If you're an iPhone 17 Pro or iPhone 17 Pro Max owner, try it for yourself: Open the Camera app with Photo selected in the carousel, then cover the rear lenses with your hand to...

Top Rated Comments

Menopause Avatar
183 months ago
I loathe Carrier IQ but this is like a 5 star orgy for lawyer trolls, Satan's gift for Christmas!
Score: 17 Votes (Like | Disagree)
Chase R Avatar
183 months ago
Good. Regardless of how limited Apple's implementation was of Carrier IQ, they still used it. I'm sick and tired of the tech companies using their customers for research revenue after charging us for the phone and service in the first place.

I hope they make an example out of all the companies listed in this suit. Maybe that'll hold them at bay, for a while.
Score: 11 Votes (Like | Disagree)
falconeight Avatar
183 months ago
I would jump on to it with any phone that I have owned using it. It really upsets me that on one hand they sell you banking apps and on the other they have the ability to record your actions.
Score: 9 Votes (Like | Disagree)
Eriamjh1138@DAN Avatar
183 months ago
I welcome this lawsuit as it will hopefully bring to light exactly what each company does. The problem is I don't believe a word any company says about what they measure, record, store, analyze, etc.
Score: 7 Votes (Like | Disagree)
saving107 Avatar
183 months ago
I knew some lawyer was going to read these headlines for Carrier IQ and think $$$$
Score: 7 Votes (Like | Disagree)
kurosov Avatar
183 months ago
Removing this feature in a prior OS does not abstain Apple from litigation.

But having the user have to choose to turn the feature on from the start does.
Score: 6 Votes (Like | Disagree)