AppleCare Prepping for October 10th Launch of iOS 5?

A source connected to Apple's AppleCare customer service call centers has reportedly indicated to AppleInsider that the company is expecting a large influx of iOS-related support calls beginning Monday, October 10th, potentially signaling a release of iOS 5 to current users on that date.

For instance, one person familiar with the matter said his local AppleCare call center has been told to expect an eightfold increase in customer calls on that day, and that staff are being advised ahead of time for the increased traffic.

The person could not say with any certainty what will be released on that Monday, but noted that the increase in call volume is related to iOS. This led them to speculate that Apple could release iOS 5 and iCloud on Oct. 10.

Apple has in the past released iOS major updates a few days ahead of the new hardware running the operating system, spreading out demand for support services.

- 2008: iPhone OS 2.0 and iPhone 3G both released on July 11th
- 2009: iPhone OS 3.0 released on June 17th, iPhone 3GS released on June 19th
- 2010: iOS 4.0 released on June 21st, iPhone 4 released on June 24th

A planned October 10th debut of iOS 5 for existing hardware lines up nicely with current rumors of Apple shooting for October 5th for final carrier certification of the new operating system and a "mid-October" release of the new hardware, perhaps at the end of that week.

Top Rated Comments

(View all)
Avatar
118 months ago
I've been using iOS 5 beta for so long that I forgot how excited people must be for this.

Spoiler alert: it's great
Score: 18 Votes (Like | Disagree)
Avatar
118 months ago

All this hoopla on IOS betas and anticipated releases dates is becoming nauseating. Apple makes a small variety of handsets compared to other vendors and it has taken them so long to get this one out that both the OS and the new hardware better be worth all this wait. I have been in iPhone user since day one, but my son was home the other day, an ATT employee with his Android handset and let me tell you, it looked damned good.

Letting their product slip beyond their normal release cycles is a faux pas in my opinion. I am giving them until the end of October. If it isn't out by then, my next handset will be an Android based product.


I hope your Android phone is everything you want and more, and provides you nothing but happiness. If you really want to switch then nothing can be said to dissuade you and you will do it regardless of Apples actions.

Thank you for announcing it though
Score: 17 Votes (Like | Disagree)
Avatar
118 months ago

I just want to point something out:

October 10th is Thanksgiving here in Canada, which doesn't seem like an ideal day to release a new product.

I just want to point something out:

Apple Inc. is an American company, they don't really care too much about Canadian holidays.

Monday October 10th is a regular work day in Cupertino, California and shares of AAPL will be trading on the Nasdaq exchange all day.

If Apple Inc. had to worry about holidays in all of the markets where they sell products, there wouldn't be any days left for them to make announcements.
Score: 13 Votes (Like | Disagree)
Avatar
118 months ago

What I do like about the Android high end phones is the size of the display. While too big wouldn't be good the HTC I saw was great and it fit into my shirt pocket.



You carry your phone around in your shirt pocket? You're right, please go represent Android fan boys instead.
Score: 7 Votes (Like | Disagree)
Avatar
118 months ago
so now all we NEED is the Press conference date for the annoucement of iPhone 5.:)
Score: 6 Votes (Like | Disagree)
Avatar
118 months ago

so now all we NEED is the Press conference date for the annoucement of iPhone 5.:)


At this point, I'd be THRILLED if we could at least get an event date, to ease some of this crazy anticipation/speculation.
Score: 5 Votes (Like | Disagree)

Top Stories

'iPhone 12 mini' Name Reappears in Leaked Apple iPhone 12 Case Stickers

Friday September 25, 2020 1:58 am PDT by
Earlier this week a proven leaker claimed that the iPhone 12 lineup would be named "iPhone 12 mini," "iPhone 12," "iPhone 12 Pro," and "iPhone 12 Pro Max," and today the same nomenclature has appeared again in a photo depicting alleged stickers from unreleased Silicone iPhone cases originating from Apple's international distribution center in Ireland. The photo shows three stickers with the...

Top Stories: iOS 14 Feature Tour, 'iPhone 12 mini' Rumors, Apple Watch Band Controversy

Saturday September 26, 2020 6:00 am PDT by
Things started to calm down a bit this week following last week's rush of media event, Apple Watch and iPad launches, and the release of iOS 14 and other operating updates. But that doesn't mean there wasn't still a lot of news, from digging deeper into iOS 14 to more iPhone 12 rumors to the uproar over trying to exchange band sizes on the new Apple Watch. On top of all of that, we heard...

Apple Releases iOS 14.0.1 With Fix for Bug That Resets Default Apps After Rebooting

Thursday September 24, 2020 10:12 am PDT by
Apple today released iOS 14.0.1, the first update to the iOS 14 operating system that was released on September 16. Today's update is a bug fix update addressing issues that weren't able to be fixed in the initial iOS 14 launch. The iOS 14.0.1 update is available on all eligible devices over-the-air in the Settings app. To access the new software, go to Settings > General > Software Update. ...

New Images Leak of iPhone 12 Braided USB-C to Lightning Cable

Thursday September 24, 2020 2:37 am PDT by
Rumors suggest Apple's upcoming iPhone 12 models will ship with a new Lightning to USB-C cable that includes a braided fabric design. Images of the purported cables were leaked in July, and today leaker Mr White has shared new images that give us a closer look at what we might get included in the iPhone 12 box. The photos show a USB-C to Lightning cable with a clearly braided design rather...

New Version of Microsoft Office Coming Next Year That Won't Require a Subscription

Thursday September 24, 2020 1:53 am PDT by
Microsoft will next year offer a new perpetual release of Microsoft Office for Mac and Windows that doesn't require a subscription to use, according to the software giant (via Windows Central). "Microsoft Office will also see a new perpetual release for both Windows and Mac, in the second half of 2021," said Microsoft in a blog post announcing the next version of its Exchange server,...

Video Offers Closer Look at Apple Face Mask

Friday September 25, 2020 5:25 am PDT by
YouTube channel Unbox Therapy has today shared a new video giving a closer look at Apple's reusable face masks for corporate and retail employees. Apple's own face mask was designed by the company's Engineering and Industrial Design teams amid the global health crisis for corporate and retail employees, and the boxes include Apple's famous "Designed by Apple in California" text. The...

Upcoming Xbox App Update Will Let Xbox Users Stream Games to iPhone and iPad

Friday September 25, 2020 11:58 am PDT by
Microsoft is testing a new version of its Xbox app that will let Xbox users play games remotely on their iPhones and iPads using streaming functionality. The new feature was rolled out to TestFlight users this morning. The Xbox streaming option is distinct from Microsoft's xCloud service, which it has been clashing with Apple over. xCloud is designed to stream games from Microsoft's servers, ...

Apple Releases macOS Catalina 10.15.7 With Fixes for WiFi Bug, 27-Inch iMac Graphics Issues

Thursday September 24, 2020 10:32 am PDT by
Apple today released macOS Catalina 10.15.7, the latest update to the macOS Catalina software. macOS Catalina 10.15.7 fixes several major bugs that Mac users have been experiencing, and it comes a month after the latest macOS Catalina release. The ‌‌‌macOS Catalina‌‌‌ 10.15.6 Supplemental Update can be downloaded from the Mac App Store using the Update feature in the System...

iOS 14: 'Phoenix 2' Space Shooter Delivers Playable Demo via App Clips

Saturday September 26, 2020 2:08 pm PDT by
One of the new features that arrived in iOS 14 is called App Clips. App Clips is described by Apple to be a "small part of your app" that can be available to users at just the right moment.App Clips focus on finishing one task quickly. An ideal App Clip experience allows users to open and complete a task in seconds. Instead of requiring an App Store download, they can be loaded and run via...

Apple's iPhone 12 Event Could Happen on October 13 Based on Rumors From Mobile Operators

Wednesday September 23, 2020 11:51 am PDT by
Apple's upcoming iPhone-centric event could perhaps be held on Tuesday, October 13, according to information shared with MacRumors by an employee at a UK cellular carrier. There's no way for us to confirm the dates at this point in time nor are we sure on the credibility of the source, but even without a rumor, Tuesday, October 13 is a good guess based on Apple's historic launch timelines, ...