iPhone 5s Users Reporting 'Blue Screen of Death' Error with iWork Apps - MacRumors
Skip to Content

iPhone 5s Users Reporting 'Blue Screen of Death' Error with iWork Apps

by

Several threads on the Apple Support Communities forum are reporting random reboots on the iPhone 5s while using Apple's iWork apps, with the issue being signaled by the brief appearance of an all-blue screen naturally being compared to the famous Windows "Blue Screen of Death" (BSOD). The issue was reported by iPhone in Canada last month but has been gaining significantly more attention today after being picked up by The Verge.

As shown in videos posted by users, the issue may appear when a user simply opens a document in Pages or another iWork app and then closes the app by pressing the home button on their device. Double-pressing the home button to enter multitasking mode can also trigger the issue. Users in the threads are also reporting random reboots during regular device use, which also may be caused by a number of reasons specific to the device.


Users have reported that the error can be temporarily fixed by turning off iCloud syncing for Apple's Pages, Keynote and Numbers apps, but that fix does not appear to address the other random reboots on the device. Apple released iOS 7.0.2 last month with a fix for a lock screen passcode bypass issue, and was said to be seeding iOS 7.0.3 internally as of last week, but it is unknown if it will contain a fix, or whether Apple will deploy updates to its iWork suite of applications to remedy the problem.

Earlier today, a study showed that apps running on the iPhone 5s are crashing twice as frequently as on the iPhone 5c and iPhone 5, with the new 64-bit A7 chip and M7 motion coprocessor presumably adding wrinkles that may be causing some apps difficulties.

Related Forum: iPhone

Top Rated Comments

street.cory Avatar
163 months ago
Karma.
Score: 3 Votes (Like | Disagree)
3bs Avatar
163 months ago
It could be iOS 7. Many people have been getting random reboots (without blue screen) on various devices other than the 5S.
Score: 3 Votes (Like | Disagree)
163 months ago
This is all expected due to new OS (at least a lot of new code which can be buggy), 64bit architecture.

That means opportunities for jailbreak too.

Won't be surprised if JB that comes out is as easy as Jailbreakme.com.

For a premium and Apple product, i dislike this being "expected"
Score: 2 Votes (Like | Disagree)
163 months ago
Apple "it just works"
Score: 2 Votes (Like | Disagree)
163 months ago
PANIC!!!!

No really... kernel panic.
touché

They'll fix it. They always do.
They have no choice.
Score: 2 Votes (Like | Disagree)
3bs Avatar
163 months ago
I personally haven't experienced any crashing on my 5S since the day it came out. Maybe I just haven't done anything to provoke it yet?

What do you think other people are doing to "provoke" it?
Score: 2 Votes (Like | Disagree)

Popular Stories

Apple Event Logo

Apple to Launch These 15+ New Products Later This Year

Friday March 27, 2026 2:03 pm PDT by
March has been an incredibly busy month for Apple, with the company unveiling more than 10 new products and accessories. We said hello to the MacBook Neo at the start of the month, and we bid farewell to the Mac Pro at the end of it. Nevertheless, there is still a lot more to come this year. Beyond the usual annual updates to iPhones and Apple Watches, Apple's all-new smart home hub is...
iOS 26

iOS 26.4 Adds Two New Features to CarPlay

Tuesday March 24, 2026 1:55 pm PDT by
iOS 26.4 was released today, and it includes a couple of new features for CarPlay: an Ambient Music widget and support for voice-based chatbot apps. To update your iPhone 11 or newer to iOS 26.4, open the Settings app and tap on General → Software Update. CarPlay will automatically offer the new features so long as the iPhone connected to your vehicle is running iOS 26.4 or later....
Mac Pro Feature Teal

Apple Confirms Mac Pro Is Dead, No Future Models Planned

Thursday March 26, 2026 2:04 pm PDT by
Apple has discontinued the Mac Pro and has removed the machine from its website, reports 9to5Mac. Apple said it does not plan to design a new version of the Mac Pro, and no new model will be coming in the future. The Mac Pro was last updated in 2023, which was when Apple added an M2 Ultra Apple silicon chip, but the chassis has not been refreshed since 2019. Apple redesigned the Mac Pro to...