Blogger Victorious over Apple in Small Claims Case on NVIDIA GPU Failures

Back in January, blogger Seattle Rex announced that he would be suing Apple over issues related to his 2008 MacBook Pro that appears to have suffered from an NVIDIA graphics card failure. According to Rex, the graphics chip on his top-of-the-line 17-inch MacBook Pro began to flake out late last year, two months after his AppleCare extended warranty expired, and a month later the machine died completely, refusing to boot.

Upon taking the machine to the Genius Bar at a local Apple retail store, Rex was informed that because the machine could not be booted to confirm that the graphics chip was indeed defective, he would have to pay for all repairs to the machine, up to $600.

I proceeded to explain my displeasure with the “genius”, firmly, but politely. I explained, calmly, that a $4,500 laptop that fails in 3 years and 3 months is defective. Period. I explained to him that a chip on the mainboard was known to be defective, and that Apple had admitted as much. I was calm, but at this point, I think my temper was starting to show, because I could feel that telltale flushness in my face.

Following an additional two months of speaking to various levels of Apple's support and executive relations teams and filing a complaint with the Better Business Bureau, all to no avail, Rex filed suit against Apple in small claims court seeking compensation for his dead MacBook Pro and associated expenses.

macbook pro nvidia logo
And finally, Rex earlier this week published a lengthy blog post outlining his experience facing off against two Apple lawyers last week and winning an unspecified sum sufficient to purchase a new computer. Among the interesting incidents from the proceedings:

- Apple's lawyers argued that Rex's MacBook Pro wasn't covered by the repair program because he had purchased a build-to-order machine with a faster processor, even though the machine carried the same GeForce 8600M GT graphics chip that was the subject of the repair program. Only after Rex presented this information to the court did Apple's lawyers admit the fact and concede that the machine should be covered for repair.

- Rex had refused to accept a replacement logic board for his MacBook Pro, arguing that he would simply receive yet another defective GeForce 8600M GT chip. Apple's lawyers conceded that the machine could only accept the GeForce 8600M GT chip, and the judge ruled that Rex's machine was not repairable.

- Apple fought the case even though a repair could have been made at no expense to Apple, as NVIDIA was covering the cost of repairs related to the defective chip.

At one point, the judge asked Apple how much it would have cost them to have simply replaced my logic board when I had taken it in, and one of the Apple guys said “Oh, it wouldn’t have cost us anything, Nvidia foots the bill for each board we replace.”

The judge’s face almost hit the floor as he shot me a quizzical look, to which I just shrugged. I knew that he, and everyone else in the courtroom was thinking the same thing:

If Apple could have replaced my logic board at no cost to themselves, then why in the hell did they drag this out for so long, and why did they send two people to court to try and make sure that I got absolutely nothing? Friends, this is a question I have been asking myself for three months, and it is a question that I do not have the answer to.

Rex still has to collect on the judgment, which covers the cost of a new computer and compensation for court costs and other minor expenses, and he remains concerned that Apple will try to avoid making the required payment.

Beyond his own case, Rex notes in an update to his post that the response from readers has been overwhelming, with numerous readers sharing similar tales of being unable to have suspected NVIDIA graphics chip failures covered by Apple's repair program. Consequently, he is now considering organizing a class action lawsuit to allow those affected by the issue to band together in seeking compensation.

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching in Three Months With These 12 New Features

Saturday June 14, 2025 5:45 pm PDT by
The iPhone 17 Pro and iPhone 17 Pro Max are three months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of June 2025:Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X through iPhone 14 Pro have a...
apple watch ultra 2 new black

Apple Watch Ultra 3 Finally Coming After Two-Year Hiatus

Monday June 16, 2025 8:45 am PDT by
Apple will finally deliver the Apple Watch Ultra 3 sometime this year, according to analyst Jeff Pu of GF Securities Hong Kong (via @jukanlosreve). The analyst expects both the Apple Watch Series 11 and Apple Watch Ultra 3 to arrive this year (likely alongside the new iPhone 17 lineup, if previous launches are anything to go by), according to his latest product roadmap shared with...
apple watch ultra snow

6 Features Coming to the Apple Watch Ultra 3

Tuesday February 25, 2025 9:00 am PST by
The Apple Watch Ultra 3 is expected to launch later this year, arriving two years after the previous model with a series of improvements. While no noticeable design changes are expected for the third generation since the company tends to stick with the same Apple Watch design through three generations before changing it, there are a series of internal upgrades on the way. By the time the ...
terminal macos tahoe

Apple's Terminal App Gets Colorful Redesign in macOS Tahoe

Monday June 16, 2025 4:12 am PDT by
Apple's Terminal app is getting a visual refresh in macOS Tahoe, and it's the first notable design update since the command-line tool debuted. The updated Terminal will support 24-bit color and Powerline fonts, according to Apple's State of the Platforms presentation at WWDC25. The app will also adopt the new Liquid Glass aesthetic with redesigned themes that align with macOS 26's broader...
iOS 26 on Three iPhones

Apple Says iOS 26 Won't Be Available on These iPhone Models

Tuesday June 10, 2025 6:58 am PDT by
Apple this week revealed that iOS 26 is compatible with the iPhone 11 series and newer. That means that iOS 18 is the end of the road for the iPhone XS, iPhone XS Max, and iPhone XR, which were all released in 2018. However, those devices will continue to receive security updates for at least a few more years. iOS 26 is compatible with the following iPhone models: iPhone 16e iPhone...
new iphone lockscreen ios 26

iOS 26: Five Changes Coming to Your iPhone Lock Screen

Tuesday June 17, 2025 8:46 am PDT by
With iOS 26, Apple has made some additions to the iPhone Lock Screen that aim to make it more customizable than ever. Of course, things can always change before the software makes its way to the general iPhone-owning public, but here are five new things iOS 26 can do on the Lock Screen as of the current developer beta. Widgets Top or Bottom In iOS 18, the row of widgets on your Lock...
iOS 26 Hold Assist

Google Says iOS 26 Copies Three Android Features

Tuesday June 17, 2025 7:20 am PDT by
In a new ad, Google says iOS 26 copies three Android features that have been available on Pixel phones for years: Live Translate, Hold Assist, and Call Screening. The video, part of the ongoing #BestPhonesForever series, shows an iPhone and a Pixel 9 Pro talking to each other on a fictional podcast. "I announced live translation for text messages," the iPhone says. "And it turned out...

Top Rated Comments

charlieegan3 Avatar
172 months ago
you shouldn't have to sue to get a repair
Score: 109 Votes (Like | Disagree)
3282868 Avatar
172 months ago
- Apple's lawyers argued that Rex's MacBook Pro wasn't covered by the repair program because he had purchased a build-to-order machine with a faster processor, even though the machine carried the same GeForce 8600M GT graphics chip that was the subject of the repair program.

So a BTO system isn't covered? Um, I have a BTO Mac Pro, does that mean I'm not covered? Is this because he didn't have AppleCare, or that it ran out? What an odd thing to contest.


- Apple fought the case even though a repair could have been made at no expense to Apple, as NVIDIA was covering the cost of repairs related to the defective chip.

This irks me the most. Apple has BILLIONS in cash, but they would rather spend more money on lawyers fighting a simple exchange for a known issue? I don't care if this sets a precedent against Apple, backup your products and stop bullying people. This is shameful.
Score: 81 Votes (Like | Disagree)
charlieegan3 Avatar
172 months ago
This is why you don't buy some overpriced computer :rolleyes:.

cheap computers break too you know, and more often.

----------

More people suing Apple over silly things, what else is new???

if you were this guy would you see $600 as a silly thing?
Score: 68 Votes (Like | Disagree)
hexor Avatar
172 months ago
Sounds like they have too many bored lawyers at Apple.
Score: 59 Votes (Like | Disagree)
Eddyisgreat Avatar
172 months ago
This is why you don't buy some overpriced computer :rolleyes:.

This nVidia issue affected models across all vendors including lower end dell and HPs with the 8600m. Try again.
Score: 57 Votes (Like | Disagree)
SimonTheSoundMa Avatar
172 months ago
About time America bought in consumer protection laws, like the UK's Sales of Goods Act and similar Acts in EU countries.
Score: 54 Votes (Like | Disagree)