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Best Buy CEO Claims iPad Cannibalizing Notebook Sales By 'As Much As 50%' [Updated]


In an article in The Wall Street Journal earlier this week on the prevalence of gadgets over traditional computers and TVs for the upcoming holiday shopping season, Best Buy CEO Brian Dunn is quoted as saying that his company is seeing the iPad cannibalizing sales of traditional notebook PCs by "as much as 50%".

Best Buy said smartphone sales continued to rise compared with a year ago, as did portable computer totals, buoyed by the iPad.

However, television sales fell despite the rollout of new 3D models, with both average prices and total volumes notching "low-double digit" declines compared with last year. Mr. Dunn also said internal estimates showed that the iPad had cannibalized sales from laptop PCs by as much as 50%.

"It's a very different environment now," said Stephen Baker, the chief electronics analyst for market researcher NPD Group Inc. "The real cool stuff now will be the tablets, e-readers and probably the higher-end digital cameras."

Several reports in recent months have indicated that the iPad may be cannibalizing some notebook sales. But the degree to which Best Buy, a major retailer even if only a single data point, is seeing such cannibalization appears rather startling. Just days ago, Best Buy announced that it will be expanding in-store iPad sales to its entire network of nearly 1,100 U.S. stores and also increasing the variety of iPad accessories available for purchase as it seeks to ride the device's wave of popularity amid increasing supplies.

Analysts have long been interested in seeing whether the iPad cannibalizes Apple's other products. During the most recent quarter, however, Apple reported record Mac sales of 3.47 million while still pushing out 3.27 million iPads. During the conference call for that earnings release, Apple COO Tim Cook noted that with Apple's share of the computer market remaining relatively low despite strong growth over an extended period of time, the company would be happy to see some cannibalization, because there are "a lot of PCs out there" to be cannibalized.

Update: According to CNBC, Best Buy representatives are disputing The Wall Street Journal's claim regarding Dunn's comments:

Here's what Best Buy tells me: Dunn said there's some replacement of low-end netbooks by iPads, but Best Buy doesn't yet know how much.

"What Best Buy CEO Brian Dunn said was that we had no firm numbers, but that we speculated there was some replacement of netbooks by iPads going on," said spokeswoman Paula Baldwin. "We did not provide specifics because we do not presently have the hard numbers on which to base those specifics."

Update 2: Best Buy has released an official statement further clarifying Dunn's comments.

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22 months ago
well, that's a really big surprise!
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22 months ago
If iPad was eating into Macbook sales it would be cannibalizing.

iPad eating Netbook sales is simply one companies product feeding on other companies product sales. Not cannibalism, just regular old eating!
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22 months ago
Strange, people really shouldn't be making a choice between a netbook and an iPad. :confused:
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22 months ago
Om nom nom.

Strange, people really shouldn't be making a choice between a netbook and an iPad. :confused:

Sure they should. It is silly for a typical consumer to have both.

Edit: Or maybe you're saying there's no relevance between the two platforms? There is. Both seek to provide similar solutions to the same problem: mobile computing. As such, there will be a lot of decision making between the two platforms for consumers, and one can have a direct effect on the other's sales. Even among tech professionals people would like to settle on a tablet-like device or a netbook. Few actually want both.
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22 months ago

If iPad was eating into Macbook sales it would be cannibalizing.

iPad eating Netbook sales is simply one companies product feeding on other companies product sales. Not cannibalism, just regular old eating!


Yup! Cannibalism is eating your own kind, netbooks and iPads aren't one in the same.
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22 months ago

Strange, people really shouldn't be making a choice between a netbook and an iPad. :confused:


This is what I'm thinking as well. As long as Best Buy isn't breaking down sales figures by product segment, we have to assume that they're possibly painting traditional laptops, netbooks and those weird laptop/tablet hybrids with the same brush.
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22 months ago
haha I think the dinks that troll here have no idea what the market is doing or why. Netbooks are rarely purchased to do truly productive stuff...they are purchased to fool around on the net. Why would ANYONE want a stinky design like a laptop when they can have a tablet like the iPad? Duh.
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22 months ago
I've always thought netbook sales were much more about buying a cheap computer, not about buying a smaller internet computer. Because of that, I don't see the iPad really digging into the netbook sales as much as it is the netbook market finally reaching it's peak and leveling off.
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22 months ago

If iPad was eating into Macbook sales it would be cannibalizing.

iPad eating Netbook sales is simply one companies product feeding on other companies product sales. Not cannibalism, just regular old eating!


Well it isn't cannibalizing to Apple but it is to Best Buys sales who sell netbooks. I think that's what he meant.
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22 months ago

seeing the iPad cannibalizing sales of traditional notebook PCs by "as much as 50%"


Love it. Apple's own notebook sales are expanding and with this news Apple is eating away more of the total OS space with the iOS Platform.
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