Steve Jobs Again Speaks Out on iPhone 4 Antenna Issue via Email [Fake]
First, it appears that contact was initiated by an Apple engineer who reached out to the customer after seeing a YouTube video regarding the issue posted by the customer. The engineer reportedly informed the customer that Apple does not consider it a problem and asked him not to post any additional videos.
The customer followed up with an email expressing frustration at the situation and sent a copy to Jobs, who responded, "No, you are getting all worked up over a few days of rumors. Calm down." With the customer arguing that the situation is much more than just rumors, Jobs again replied, claiming that the customer is "most likely in an area with very low signal strength."
Unappeased, the increasingly agitated customer continued to press the issue by claiming that the entire country must have low signal strength. Not willing to give up the fight, however, Jobs replied yet again to claim that the customer "may be working from bad data" and reiterate his earlier suggestion that customers should "stay tuned." Jobs also noted that Apple is "working on it", although it remains unclear exactly how the company is planning to address the issue.
Update: The final quote was actual written by "Tom" rather than Steve Jobs, according to an update by Boy Genius Report.
Additionally, AppleInsider reports that it had also been approached by the customer regarding the story, with the customer requesting an unspecified amount of money for the rights to publish it.
Update 2: Apple PR says fake emails.
Top Rated Comments
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21 months ago
I await the next 18 pages of fighting.
Seriously, I can reproduce this issue if i hold the phone in a very uncomfortable and unnatural way for me.
Pro tip:
Rather than holding it from the top, slide it so that your left thumb is below the - button. Its a more secure way to hold the phone. If you cup the phone, your fingers wrap around and your palm will be up against your face when bringing it up to your ear. Plus your fingers will block the screen.
Seriously, I can reproduce this issue if i hold the phone in a very uncomfortable and unnatural way for me.
Pro tip:
Rather than holding it from the top, slide it so that your left thumb is below the - button. Its a more secure way to hold the phone. If you cup the phone, your fingers wrap around and your palm will be up against your face when bringing it up to your ear. Plus your fingers will block the screen.
21 months ago
Now he says its just a phone? At least they are working on it, Im not sure its fair to judge jobs' responses without seeing what the customer sent though.
21 months ago
As someone who hasn't ever owned an iPhone and won't have one for another year or two, I must say I take more pleasure from Steve Jobs' responses than I take anger from the reality of this issue.
"It is just a phone. Not worth it" - the thing I tell myself every day when I consider pitching my POS phone at the wall...and then I make a call, whatever my reception.
"It is just a phone. Not worth it" - the thing I tell myself every day when I consider pitching my POS phone at the wall...and then I make a call, whatever my reception.
21 months ago
Snappppp, this isn't the old Jobs this is the new improved skinny Jobs-lol
21 months ago
It's $200.00 out of pocket and a two year contract with *more* drop calls in more places and bad reception is what it is.
21 months ago
A little bit confusing on Jobs part.
Is it a non-issue or is Apple working on it? Can't really be both can it?
Also, anyone see the irony in "Stay Tuned" for antenna issues? I think it's funny as hell.
Is it a non-issue or is Apple working on it? Can't really be both can it?
Also, anyone see the irony in "Stay Tuned" for antenna issues? I think it's funny as hell.
21 months ago
I doubt there is much they can do to "work on it." This isn't something I imagine they can fix with a software update. Nevertheless, I have not had any issues with reception while holding my phone at the bottom left corner.
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