anti-reflective coating


'anti-reflective coating' Articles

Apple Extended its MacBook Pro Anti-Reflective Coating Repair Program

If you purchased a 12-inch MacBook or MacBook Pro with Retina display and have experienced issues with the anti-reflective coating wearing off or delaminating, Apple may repair the notebook free of charge. Apple will replace Retina displays on eligible models purchased as far back as June 2012 until October 16, 2017, or within three years of the original date of purchase, whichever is longer. The program was extended to provide affected customers with a longer window of time to get their notebook serviced. The program has not been publicly announced, but Apple confirmed to MacRumors that repairs continue to be handled internally through AppleCare. Apple does not plan to announce the program publicly at this time, unlike its iPhone 6s battery replacement program and over a dozen others listed on its website. We recommend affected customers schedule a Genius Bar appointment at an Apple Store or contact Apple support by phone, online chat, or email. Click on "get help" on this page, and then select Mac > Mac notebooks > Hardware Issues > Display Issue and support options should be presented to you. Apple's support website will ask for your Mac's serial number, which can be found by clicking on the Apple logo in the top-left corner of the screen and clicking on About This Mac in the dropdown menu. Affected customers can also visit an Apple Authorized Service Provider to determine if their notebook is eligible for coverage. If you have already incurred out-of-warranty costs related to this issue, you may be eligible for a refund, which can be initiated by

Apple Launches Quality Program for MacBook Pro Anti-Reflective Coating Issues

Apple has issued an internal notice about a new Quality Program that addresses anti-reflective coating issues on MacBook and MacBook Pro models with Retina displays, as confirmed by multiple sources. These issues include the anti-reflective coating on displays wearing off or delaminating under certain circumstances. Apple will replace Retina displays on affected MacBook or MacBook Pro models for free within three years from the date of original purchase, or one year from October 16, 2015, whichever is longer. Affected customers that have already incurred out-of-warranty costs may be eligible for a refund through AppleCare support. Affected customers can book an appointment with a Genius Bar or visit an Apple Authorized Service Provider to determine if their MacBook is eligible for coverage. Apple does not currently plan on announcing the Quality Program publicly on its support website, according to sources, but may contact some customers directly. MacRumors first reported on the problem in March, and it has since grown to affect thousands of customers on the Apple Support Communities, Facebook and our own discussion forums. Nearly 6,000 affected customers have also joined an online database called Staingate, sharing pictures of their damaged displays, while thousands of others have signed a Change.org petition. The anti-reflective coating wearing off or delaminating has resulted from various circumstances, including the pressure of the MacBook keyboard and trackpad on the display when closed, and the use of incorrect third-party cleaning solutions with

Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off

A growing number of users have turned to the Apple Support Communities, MacRumors discussion forums and Facebook in recent weeks to voice their complaints about the anti-reflective coating on Retina MacBook Pros becoming scratched or wearing off. The long-standing display issue appears to affect several MacBook Pros, including mid-2012 to mid-2014 models sold between June 2012 and present. The anti-reflective coating appears to be wearing off under a variety of circumstances, including the pressure of the keys and trackpad on the display when closed, and the use of third-party cleaning solutions and microfiber cloths. While the issue is typically isolated to small areas of the screen, some users have shared pictures showing the anti-reflective coating wearing off across virtually the entire display."I had the exact same problem, and I followed the cleaning instructions on the Apple website: a lint free cloth and a small amount of water," writes MacRumors forum member wj2. "Was trying to remove a mark in the corner of my screen and a shiny scratch appeared on the bezel. It grew in size and it looked like the coating on the bezel was coming off like everyone is saying. Started happening at the top of my display by the camera also. I looked it up and stumbled across this same forum and realized that it was a problem that I should take up with Apple."Affected users have received mixed responses from Apple. While some Retina MacBook Pro owners covered under a one-year limited warranty or AppleCare Protection Plan have been able to get their notebook repaired through the