Apple Explains Why Duplicates Album in Photos Not Showing for Some Users

Apple today explained why iPhone users who recently updated to iOS 16 may not see the new Duplicates album in its stock Photos app, and what they can do about it.

photos duplicates
New to iOS 16, the Photos app will automatically detect any duplicate photos and videos in users' libraries and collate them together in a Duplicates album for inspection, giving users the option to merge duplicate sets and delete redundant media.

However, many users have been in touch to say the Duplicates album has not been showing up for them after updating their iPhone software, leading them to wonder if they are doing something wrong.

In a new support document, Apple has clarified that for the Duplicates album to appear, your iPhone has to first index the photo library and find duplicates, but that this detection process requires your iPhone to be locked and connected to power.

"Depending on what tasks are running in the background and the size of your photo library, the process could happen quickly or take up to a few days to complete," adds Apple.

Bear in mind that if you don't have any duplicates in your library, then the Duplicates album won't show up under the "Utilities" section of the Photos app until such a time when you do.

Related Forum: iOS 16

Popular Stories

apple oct 2024 mac tease

Apple Expected to Announce These Two to Three Products 'This Week'

Sunday October 12, 2025 7:05 am PDT by
Apple plans to announce new products "this week," according to Bloomberg's Mark Gurman. Apple's "Mac Your Calendars" teaser last October In his Power On newsletter today, Gurman said the products set to be updated this week include the iPad Pro, Vision Pro, and "likely" the base 14-inch MacBook Pro, with all three likely to receive a spec bump with Apple's next-generation M5 chip. Gurman...
iOS 26 Feature

Apple Preparing iOS 26.0.2 Update for iPhones

Saturday October 11, 2025 6:59 pm PDT by
Apple's software engineers are internally testing iOS 26.0.2, according to MacRumors logs, which have been a reliable indicator of upcoming iOS versions. iOS 26.0.2 will likely be a minor update that addresses bugs and/or security vulnerabilities, but we do not know any specific details yet. The update will likely be released within the next few weeks. Last month, Apple released iOS...
Apple TV Plus Feature 2 Magenta and Blue

Apple TV+ Being Rebranded as Apple TV

Monday October 13, 2025 8:25 am PDT by
Buried in its announcement about "F1: The Movie" making its streaming debut on December 12, Apple has also announced that Apple TV+ is being rebranded as simply Apple TV. A single line near the end of the press release states "Apple TV+ is now simply Apple TV, with a vibrant new identity," though Apple's website has yet to be updated with any changes, so we're unsure on the details of the...
iPhone 17 Pro Colors

iPhone 18 Pro Already Rumored to Have These 6 New Features

Saturday October 11, 2025 10:10 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are still nearly a year away, a handful of new features and changes have already been rumored for the devices. Below, we have recapped some of the early iPhone 18 Pro rumors so far. Smaller Dynamic Island The standard iPhone 18, iPhone 18 Pro, and iPhone 18 Pro Max will be equipped with a slightly smaller Dynamic Island, but the devices will...
10

Apple to Launch New Products Starting Next Week, Claims Dubious Leak [Updated]

Friday October 10, 2025 5:57 am PDT by
Update: the Naver account appears to be referencing a speculative post on X by Vadim Yuryev, dated October 6. The original article follows. Apple will announce new products through a series of press releases beginning as soon as next week, according to a dubious claim posted on the Korean blog Naver. The Naver blog account yeux1122, which aggregates rather than originates Apple...
All AirPods 2025

Apple Reportedly Working on New AirPods Pro, AirPods 5, and H3 Chip

Sunday October 12, 2025 9:24 am PDT by
After releasing AirPods Pro 3 last month, Apple is already working on the next AirPods Pro, according to Bloomberg's Mark Gurman. It is unclear if the new AirPods Pro would be branded as AirPods Pro 4, or if they would be considered an updated version of AirPods Pro 3. Gurman did not take a position, opting to describe them as a "new version" of the "high-end in-ear buds." AirPods Pro 2...
Meta Ray Ban Glasses

Apple's Smart Glasses With In-Lens Display May Feature Two Modes

Sunday October 12, 2025 9:43 am PDT by
Apple's second-generation smart glasses with an in-lens display may have two modes, depending on which device they are connected to. Meta Ray-Bans without an in-lens display In his Power On newsletter today, Bloomberg's Mark Gurman said he was told a future version of Apple's smart glasses may be able to run a full version of the visionOS operating system when they are paired with a Mac, and...
clips app hands on thumb

Apple's Clips App Discontinued

Saturday October 11, 2025 9:06 am PDT by
Apple has essentially discontinued Clips, its video-editing app designed to allow users to combine video clips, images, and photos with voice-based titles, music, filters, and graphics to create enhanced videos that can be shared on social media sites. The app has been removed from the App Store, and a support document on Apple's site says that the app is no longer being updated and would no ...
apple vision pro orange

Vision Pro Future Uncertain as All Headset Development Is Seemingly Paused

Saturday October 11, 2025 1:00 am PDT by
Recent reports suggest that there are now no redesigned Apple Vision headsets in active development, with the company's focus pivoting decisively to smart glasses. When Apple announced the Vision Pro in mid-2023, it described the device as the dawn of "spatial computing," a new paradigm that would eventually rival the iPhone in importance. With a $3,499 starting price, intricate design and...

Top Rated Comments

BootsWalking Avatar
40 months ago
Why not show the duplicates folder with a message indicating it won't be indexed until plugged in? Would've saved a lot of Apple support inquires.
Score: 13 Votes (Like | Disagree)
MadDog31 Avatar
40 months ago
Had to wait for this myself back when I updated.

Worked well, though I do wish they had an option or folder for photos that are very similar but aren't 1:1 duplicates -- like the times I take a back-to-school pic of my kids and snap off 15 hoping to get one good shot and then I forget to delete 14 others!
Score: 8 Votes (Like | Disagree)
vtuberalpha Avatar
40 months ago
The stupid indexing and background processes myth bogging down the battery is no more, thanks Apple for disspelling that nonsense.

Included a screenshot of my own to prove it even more.



Attachment Image
Score: 5 Votes (Like | Disagree)
orbital~debris Avatar
40 months ago

It picked up a RAW and JPEG as being duplicates. It doesn’t give you any clue as to which it prefers to save on a ‘merge’.
From Apple's iPhone User Guide:

"Merging combines the highest quality version and all of the relevant data across the duplicates, and keeps that one in your library. The remaining duplicates are moved to the Recently Deleted album."

https://support.apple.com/en-gb/guide/iphone/iph1978d9c23/ios
Score: 4 Votes (Like | Disagree)
JosephAW Avatar
40 months ago
It should still show the word "duplicates" with a zero or pending grayed out. o_O
Score: 4 Votes (Like | Disagree)
lynxwildcat Avatar
40 months ago
I am really intrigued whether this new 'duplicates' feature is a remnant or precursor of CSAM scanning. The fact this capability picks up images that are not 100% perfect duplicates (minor differences) and needs to catalogue your entire library.

I dunno, this seems related to CSAM, it's created some sort of hash that it's comparing between images. Turning on CSAM later based on the work done for duplicates would seem easier.

I haven't seen any news or analysis digging into why duplicates came this year (after CSAM was shelved) and why we haven't had duplicates as a feature well before now. This seems like a precursor or remnant.
Score: 3 Votes (Like | Disagree)