iPhone 14 Pro Users Experiencing Issue With CarPlay Phone Calls

Following the launch of the iPhone 14 Pro and iPhone 14 Pro Max last week, some early adopters of the devices said they have experienced an issue that prevents them from being heard at a suitable volume during phone calls initiated via CarPlay in a vehicle.

CarPlay Phone Call
Affected users have documented this problem across the MacRumors Forums, Reddit, Twitter, and the Apple Support Community over the past three to four days. Most of the users said that after calling someone via CarPlay with an iPhone 14 Pro or iPhone 14 Pro Max, their voice sounded quiet or far away on the receiving end of the call.

The majority of complaints are from users with an iPhone 14 Pro or Pro Max running iOS 16.0.1, but at least one user said the issue also appears to affect the standard iPhone 14, and there are also comments claiming that downgrading to iOS 16.0 does not help.

MacRumors was able to reproduce the issue by making a phone call via wired CarPlay in a 2022 Honda Civic with an iPhone 14 Pro running iOS 16.0.1. The issue did not occur with a regular hands-free Bluetooth call with the same device in the vehicle.

It's unclear what the cause of the issue is or how many users are affected, but it seems to be yet another bug affecting iPhone 14 models. Apple is already planning to release an iOS 16 update next week with fixes for issues with the rear camera on iPhone 14 Pro models vibrating uncontrollably in select apps, iPhone 14 Pro models freezing after a data transfer from another iPhone, and excessive copy and paste permission prompts.

We reached out to Apple to ask if it is aware of this issue, but the company did not immediately respond to our request for comment. We will share any additional information about this issue, including any response from Apple, as it becomes available.

Related Roundup: CarPlay

Popular Stories

apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
iPhone 17 Air Pastel Feature

iPhone 17 Air Launching Later This Year With These 16 New Features

Thursday April 24, 2025 8:24 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...

Top Rated Comments

BWhaler Avatar
34 months ago
what a bug riddled launch.
Score: 48 Votes (Like | Disagree)
ian87w Avatar
34 months ago
And people want an Apple car...
Score: 20 Votes (Like | Disagree)
doboy Avatar
34 months ago
One problem after another. Nice going Apple. They really have been sucking hard with the iOS versions and updates
Score: 18 Votes (Like | Disagree)
Hart1583 Avatar
34 months ago
Work from home they said. It’ll be fun they said.
Score: 18 Votes (Like | Disagree)
JosephAW Avatar
34 months ago
Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
Score: 16 Votes (Like | Disagree)
tagsaid Avatar
34 months ago

Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
So in cases like the iPhone 14, where they have a truly brand new feature - dynamic island - you’d want them to have like an iOS 15.7 for 4 months just to support that? If anything I’d say flip your theory and say new OS in September and new device in January
Score: 13 Votes (Like | Disagree)