Apple Introduces New Professional Training Courses and Certifications

Apple today announced new training courses and certifications to help IT professionals learn how to support and manage Apple devices in the workplace.

Apple new professional training
From today, updated professional training and certifications for IT support and management are available from Apple in a redesigned, online, and self-paced format. Users are now able to demonstrate their abilities with two new courses and exams to earn certification from Apple in Apple Device Support, and Apple Deployment and Management.

The Apple Device Support course teaches the tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for an organization's Apple devices using around 14 hours worth of articles and guided exercises. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager.

The new courses are sequential and build on a user's skills as they progress, with new certification exams available to demonstrate competence at each level with corresponding digital badges. Each exam costs $149, with vouchers available from the Mac Admins Foundation for applicants in financial need. The Apple Professional Training courses are now available at

Top Rated Comments

TriBruin Avatar
10 months ago

If you're enthusiastic enough to be on this forum then I can pretty much guarantee that you know more about Apple devices than any of these courses will teach you.
After being on this forum for years, I can assure you that you are wrong. I would say 90% of the posters here can’t spell MDM, must less understand how it works.
Score: 8 Votes (Like | Disagree)
ArrayDecay Avatar
10 months ago
I must possess these certs!
Score: 4 Votes (Like | Disagree)
Vjosullivan Avatar
10 months ago

So, is the test $149, or is it $149 per course? I'd love to learn more, but I also want to make sure I have my facts correct in this case.
If you're enthusiastic enough to be on this forum then I can pretty much guarantee that you know more about Apple devices than any of these courses will teach you.
Score: 4 Votes (Like | Disagree)
gsurf123 Avatar
10 months ago

I'd rather spend the money and get Microsoft certified. Thats what gets you the real money.
The real money is the stuff not taught by CompTIA and others. It requires actual skills, real world experience. Cramming for and then passing an exam has no reflection on your skills.
Score: 4 Votes (Like | Disagree)
Sciomar Avatar
10 months ago
Great offering by Apple! The exam costs aren't as crazy as CompTIA.
Score: 3 Votes (Like | Disagree)
A Hobo Avatar
10 months ago

So, is the test $149, or is it $149 per course? I'd love to learn more, but I also want to make sure I have my facts correct in this case.
The exam is paid, course is free.
Score: 3 Votes (Like | Disagree)

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