Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more.

iphone in box
In the United States, Canada, the UK, Australia, New Zealand, Germany, the Netherlands, and select other countries, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 8, 2022:

Items purchased at the Apple Online Store that are received between November 1, 2021 and December 25, 2021, may be returned through January 8, 2022. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2021 are subject to the Standard Return Policy.

In some countries like Italy and Spain, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 20, 2022.

More details are available on Apple's returns and refunds page.

Following its earnings report last week, Apple said supply constraints would continue to affect availability of its products through the holiday shopping season, so we recommend shopping for gifts early to ensure timely delivery.

(Thanks, Jeff!)

Popular Stories

imac video apple feature

Apple Unveils First New Products of 2026

Monday January 26, 2026 1:55 pm PST by
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch. Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
Second Generation AirTag Feature

Apple Unveils New AirTag With Longer Range, Louder Speaker, and More

Monday January 26, 2026 6:07 am PST by
Apple today introduced the second-generation AirTag, with key features including longer range for tracking items and a louder speaker. For those who are not familiar, the AirTag is a small accessory that you can attach to your backpack, keys, or other items. Then, you can track the location of those items in the Find My app on the iPhone, iPad, Mac, Apple Watch, and iCloud.com. The new...
iPhone 5s

iPhone 5s Gets New Software Update 13 Years After Launch

Monday January 26, 2026 3:56 pm PST by
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released. iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Apple Logo Spotlight

Apple to Launch These 20+ Products This Year

Sunday January 25, 2026 6:02 pm PST by
2026 promises to be yet another busy year for Apple, with the company rumored to be planning more than 20 product announcements over the coming months. Beyond the usual updates to iPhones, iPads, Macs, and Apple Watches, Apple is expected to release its all-new smart home hub, which was reportedly delayed until the more personalized version of Siri is ready. Other unique products rumored for ...
M5 MacBook Pro

Apple Reportedly Aiming to Upgrade the MacBook Pro Twice This Year

Sunday January 25, 2026 11:46 am PST by
Apple plans to release new MacBook Pro, MacBook Air, Mac Studio, and Studio Display models in the first half of this year, according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman added that redesigned MacBook Pro models with an OLED touch screen "should be hitting toward the end of 2026," meaning that the MacBook Pro line would be upgraded twice this year. First up...

Top Rated Comments

sw1tcher Avatar
55 months ago
YouTubers rejoice. You now have almost an extra 2 months to test and review your Apple products (i.e. MacBook Pro with M1 Pro and M1 Max) before returning them for a full refund. :rolleyes:
Score: 19 Votes (Like | Disagree)
Total Respray Avatar
55 months ago
Great! Two whole months to decide if I like I using the polishing cloth… ;)
Score: 11 Votes (Like | Disagree)
imnotthewalrus Avatar
55 months ago

I would normally be happy to hear this, but I'm sorry. It irks me that this becomes a "thing" only for holiday shopping with Apple. I mean, let's be honest. Xmas is the one time of the year when you're going to have the most returns or exchanges. So for Apple to temporarily lift the usual 15-day return policy and make a more "industry-typical" 30 day one over the holidays is more like them trying to dodge a bunch of criticism and anger from customers than any gift to people.

I bought a new iPhone 13 Pro on launch day, ordered from Apple direct. 1TB model, even. It took me a little time to use features on it like the camera for video recording and to see how it charged on two different inductive charging pads I had in my car and at home, etc. etc. As I learned more about it, I realized I could have done just fine with the "Max" version (unwarranted initial fears it wouldn't fit on the inductive charging pad in my car and so forth), and really started missing the larger screen size of my XS Max this phone replaced. When I finally found a local store with a 1TB Max version of the 13 in stock, I was already 1 day past my time limit to do an exchange -- AND, it was a long workday that meant I couldn't even get over there that night before they closed.

So ... living with my 13 Pro and a little miffed I couldn't swap for the Max. (But had this been a "holiday purchase" instead, I would have easily had time to do that swap.)
Did you ask the store manager, and if so explain your situation? I worked in an Apple store over 7 years, and I never saw a customer turned down on an appeal like that.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
55 months ago
Yay! Announced early this year! Woo hoo!
Score: 5 Votes (Like | Disagree)
johnyslats Avatar
55 months ago

Does the return clock start ticking from the date you ordered the product -or- is it from the date the product is delivered? My Apple Watch Series 7 was ordered on 10/26 but the estimated delivery date is 11/27-11/24.
Date received



Attachment Image
Score: 5 Votes (Like | Disagree)
citysnaps Avatar
55 months ago

So if you purchased in the actual, physical Apple Store you don't get this extended return window?
I don't think that was addressed in this story. Call your local Apple store to find out.
Score: 2 Votes (Like | Disagree)