Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle - MacRumors
Skip to Content

Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle

Apple appears to be ironing out a bug that meant some iOS 14.5 users were unable to adjust the "Allow Apps to Request to Track" setting that was rolled out as part of Apple's App Tracking Transparency (ATT) feature.

tracking disabled ios 14 5
In iOS 14.5, iPadOS 14.5, and tvOS 14.5, ATT requires that apps ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

On iPhone and iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy -> Tracking, where a new "Allow Apps to Request to Track" switch resides. The setting is off by default.

On devices with the "Allow Apps to Request to Track" setting turned off, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA.

Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple says there are a few circumstances where the setting may be legitimately grayed out, but a significant minority of users had still found that they were unable to adjust the setting despite meeting Apple's criteria for full access.

A May 3 update from Apple had been expected to fix the problem, but reports from users unable to control the feature persisted after the update was installed. Based on the latest reports from social media, however, Apple appears to be resolving the issue.

Shortly after ATT was launched, an early analysis suggested that 96% of iOS users did not plan to allow tracking for any app.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Popular Stories

Apple Acquires Award Winning App Play Feature

Apple Acquires Award-Winning App 'Play'

Monday June 29, 2026 7:39 am PDT by
In February, Apple notified the European Commission that it would be acquiring certain assets from and have the right to hire certain employees from Rabbit 3 Times, the company behind the award-winning app design tool Play. The notification was published on the European Commission's website this week, following a four-month waiting period. Play was a Mac and iPhone app that allowed designers ...
American Express Gold Apple Pay Feature

American Express Announces New Apple Pay Feature

Tuesday June 30, 2026 10:27 am PDT by
American Express today announced that you can now redeem Membership Rewards points when checking out with Apple Pay on the web and in apps on the iPhone and iPad. When checking out with Apple Pay on iOS 18 or iPadOS 18 or later, tap on your eligible American Express card (Platinum, Gold, Green, and others) and select the Membership Rewards points option. You can use points to cover all or...
series 10 apple watch titanium digital crown

Report: Apple Watch Redesign Coming Next Year With New Band System

Tuesday June 30, 2026 8:45 am PDT by
A "major overhaul" of the Apple Watch's design is due to arrive next year with a new system for connecting bands, according to a known Weibo leaker. In a set of recent posts, the leaker known as "Instant Digital" linked the new claim to older rumors about an "Apple Watch X" model, which was said to introduce a fresh design and break compatibility with the existing watch band system. Citing...

Top Rated Comments

justperry Avatar
67 months ago
ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
Score: 7 Votes (Like | Disagree)
contacos Avatar
67 months ago
i am surprised how few of my Apps seem to have used it before or maybe got rid of it? I only received it from Instagram and one other app so far. I assumed a service like Spotify or Outlook for instance would have tracked before.
Score: 3 Votes (Like | Disagree)
jjudson Avatar
67 months ago
Seems to me the setting was locked correctly. No need to fix it.
Score: 2 Votes (Like | Disagree)
AmazeSE Avatar
67 months ago
It’s not a bug, it’s a feature. 😜
Score: 2 Votes (Like | Disagree)
MikeTheBohunk Avatar
67 months ago
Same here. I turned it on out of curiosity, and only 6 apps have requested to track me so far. Strangely enough though, one of them is a photo editor/collage maker — an app I would've never expected it from.
Score: 2 Votes (Like | Disagree)
rpmurray Avatar
67 months ago

ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
I've always wondered why AT&T hasn't vigorously defended their trademark in this case.
Score: 1 Votes (Like | Disagree)