Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle

Apple appears to be ironing out a bug that meant some iOS 14.5 users were unable to adjust the "Allow Apps to Request to Track" setting that was rolled out as part of Apple's App Tracking Transparency (ATT) feature.

tracking disabled ios 14 5
In iOS 14.5, iPadOS 14.5, and tvOS 14.5, ATT requires that apps ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

On iPhone and iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy -> Tracking, where a new "Allow Apps to Request to Track" switch resides. The setting is off by default.

On devices with the "Allow Apps to Request to Track" setting turned off, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA.

Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple says there are a few circumstances where the setting may be legitimately grayed out, but a significant minority of users had still found that they were unable to adjust the setting despite meeting Apple's criteria for full access.

A May 3 update from Apple had been expected to fix the problem, but reports from users unable to control the feature persisted after the update was installed. Based on the latest reports from social media, however, Apple appears to be resolving the issue.

Shortly after ATT was launched, an early analysis suggested that 96% of iOS users did not plan to allow tracking for any app.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Popular Stories

Apple Announces Special Event in New York Feature

Apple Announces Special Event in New York, London, and Shanghai on March 4

Monday February 16, 2026 6:05 am PST by
Apple today announced a "special Apple Experience" in New York, London, and Shanghai, taking place on March 4, 2026 at 9:00am ET. Apple invited select members of the media to the event in three major cities around the world. It is simply described as a "special Apple Experience," and there is no further information about what it may entail. The invitation features a 3D Apple logo design...
Apple Announces Special Event in New York Feature 1

Apple Event on March 4: Here's What to Expect

Tuesday February 17, 2026 8:08 am PST by
Apple on Monday invited selected journalists and content creators to a "special Apple Experience" on Wednesday, March 4 in New York, London, and Shanghai. At an Apple Experience, attendees are typically given the opportunity to try out Apple's latest hardware or software. Following the launch of Apple Creator Studio last month, for example, some content creators attended an Apple Experience...
M3 iPad Air

Apple's Next Two Products Are Coming Soon

Thursday February 12, 2026 11:17 am PST by
Apple plans to release an iPhone 17e and an iPad Air with an M4 chip "in the coming weeks," according to the latest word from Bloomberg's Mark Gurman. "Apple retail employees say that inventory of the iPhone 16e has basically dried out and the iPad Air is seeing shortages as well," said Gurman. "I've been expecting new versions of both (iPhone 17e and M4 iPad Air) in the coming weeks."...
iphone 17 pro dark blue 1

Gurman: iPhone 18 Pro Could Be Underwhelming

Monday February 16, 2026 4:24 am PST by
Apple's upcoming iPhone 18 Pro and iPhone 18 Pro Max models "won't be a big update," according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that the iPhone 18 Pro models will "represent minor tweaks from last year's iPhone 17 Pro and 17 Pro Max." He compared the upgrade to Apple's past practice of appending the letter "S" to its more minor...
Apple Announces Special Event in New York Feature 1

Rumor: Apple to Announce Multiple New Products in First Week of March

Tuesday February 17, 2026 6:35 pm PST by
Apple on Monday invited selected journalists and content creators to a "special Apple Experience" on Wednesday, March 4 in New York, London, and Shanghai. And now, rumors are surfacing about Apple's broader plans for that week. Daring Fireball's John Gruber today guessed that Apple will announce new products on a day-by-day basis from Monday, March 2 through Wednesday, March 4:What strikes...

Top Rated Comments

justperry Avatar
62 months ago
ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
Score: 7 Votes (Like | Disagree)
contacos Avatar
62 months ago
i am surprised how few of my Apps seem to have used it before or maybe got rid of it? I only received it from Instagram and one other app so far. I assumed a service like Spotify or Outlook for instance would have tracked before.
Score: 3 Votes (Like | Disagree)
jjudson Avatar
62 months ago
Seems to me the setting was locked correctly. No need to fix it.
Score: 2 Votes (Like | Disagree)
AmazeSE Avatar
62 months ago
It’s not a bug, it’s a feature. ?
Score: 2 Votes (Like | Disagree)
MikeTheBohunk Avatar
62 months ago
Same here. I turned it on out of curiosity, and only 6 apps have requested to track me so far. Strangely enough though, one of them is a photo editor/collage maker — an app I would've never expected it from.
Score: 2 Votes (Like | Disagree)
rpmurray Avatar
62 months ago

ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
I've always wondered why AT&T hasn't vigorously defended their trademark in this case.
Score: 1 Votes (Like | Disagree)