Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle - MacRumors
Skip to Content

Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle

Apple appears to be ironing out a bug that meant some iOS 14.5 users were unable to adjust the "Allow Apps to Request to Track" setting that was rolled out as part of Apple's App Tracking Transparency (ATT) feature.

tracking disabled ios 14 5
In iOS 14.5, iPadOS 14.5, and tvOS 14.5, ATT requires that apps ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

On iPhone and iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy -> Tracking, where a new "Allow Apps to Request to Track" switch resides. The setting is off by default.

On devices with the "Allow Apps to Request to Track" setting turned off, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA.

Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple says there are a few circumstances where the setting may be legitimately grayed out, but a significant minority of users had still found that they were unable to adjust the setting despite meeting Apple's criteria for full access.

A May 3 update from Apple had been expected to fix the problem, but reports from users unable to control the feature persisted after the update was installed. Based on the latest reports from social media, however, Apple appears to be resolving the issue.

Shortly after ATT was launched, an early analysis suggested that 96% of iOS users did not plan to allow tracking for any app.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Popular Stories

Apple Watch Ultra 2 Black Titanium

watchOS 27 Will Add These New Features to Your Apple Watch

Sunday May 24, 2026 11:53 am PDT by
Apple will unveil watchOS 27 during its WWDC 2026 keynote on Monday, June 8, and a handful of new features have been rumored already. The first developer beta of watchOS 27 should be available immediately following the keynote, and a public beta typically follows in July. The update should be released to all users with a compatible Apple Watch model in September. Below, we recap watchOS...
Four iPhone 18 Pro Colors Mock Feature

iPhone 18 Pro Launching Later This Year With These 10 New Features

Tuesday May 26, 2026 6:32 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are not launching until September, there are already plenty of rumors about the devices. It was initially reported that the iPhone 18 Pro models would have fully under-screen Face ID, with only a front camera visible in the top-left corner of the screen. However, the latest rumors indicate that only one Face ID component will be moved under the...
iPhone 15 General Feature Green

Apple Preparing 'Most Significant Overhaul in the iPhone's History'

Friday May 22, 2026 1:36 pm PDT by
Apple reportedly plans to unveil its first foldable iPhone in September this year — it may be named "iPhone Ultra" — and expectations are high. In his Power On newsletter, Bloomberg's Mark Gurman said the foldable iPhone will be "the most significant overhaul in the iPhone's history." "iPhone 4, iPhone 6 and iPhone X were clearly a big deal, but this is a whole new design," he said....

Top Rated Comments

justperry Avatar
66 months ago
ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
Score: 7 Votes (Like | Disagree)
contacos Avatar
66 months ago
i am surprised how few of my Apps seem to have used it before or maybe got rid of it? I only received it from Instagram and one other app so far. I assumed a service like Spotify or Outlook for instance would have tracked before.
Score: 3 Votes (Like | Disagree)
jjudson Avatar
66 months ago
Seems to me the setting was locked correctly. No need to fix it.
Score: 2 Votes (Like | Disagree)
AmazeSE Avatar
66 months ago
It’s not a bug, it’s a feature. 😜
Score: 2 Votes (Like | Disagree)
MikeTheBohunk Avatar
66 months ago
Same here. I turned it on out of curiosity, and only 6 apps have requested to track me so far. Strangely enough though, one of them is a photo editor/collage maker — an app I would've never expected it from.
Score: 2 Votes (Like | Disagree)
rpmurray Avatar
66 months ago

ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
I've always wondered why AT&T hasn't vigorously defended their trademark in this case.
Score: 1 Votes (Like | Disagree)