YouTube Investigating Issue With 'Something Went Wrong' Error in Apple TV App

In recent days, some Apple TV 4K and Apple TV HD users have been receiving a "something went wrong" error message when attempting to load videos using the YouTube app on tvOS. The issue does not appear to be widespread, and it seems to arise only when a user is signed into their YouTube account on the Apple TV.

youtube tvos app
YouTube has confirmed on Twitter that it is investigating the issue and working on a fix, but in the meantime, some users in the Apple Support Communities have found success with a workaround that involves deleting and reinstalling the YouTube app on the Apple TV and then signing in with the "using my phone" option.

YouTube has not provided a timeframe for when the issue will be resolved.

Related Roundup: Apple TV
Tag: YouTube
Buyer's Guide: Apple TV (Neutral)

Top Rated Comments

iBluetooth Avatar
18 months ago
Why does Google insist on creating their own user interface for the Youtube app. The old app was much better and followed Apple's guidelines. This, one is horrible for scrolling through long list of my subscriptions and no way to select individual videos from playlists.
Score: 8 Votes (Like | Disagree)
breather Avatar
18 months ago
YouTube on the Apple Tv is pretty bad in general.
Score: 7 Votes (Like | Disagree)
iamdmann Avatar
18 months ago
I have this issue in safari on my phone/iPad constantly. I've always assumed it's because of my content blockers, but that wouldn't be the case on ATV.
Score: 4 Votes (Like | Disagree)
Hakiroto Avatar
18 months ago

There doesn’t seem to be a brave soul among any of these major companies willing to provide descriptive errors or change logs. HIGHLY annoying and frustrating.
Ah, yeah. The old "Fix bugs" change log that you see so often. Frustrating.
Score: 3 Votes (Like | Disagree)
zinman Avatar
18 months ago
I don’t have this issue with YouTube. The Amazon prime app though, happens after every episode.
Score: 3 Votes (Like | Disagree)
hagar Avatar
18 months ago

The YouTube app does not work properly both on my iPhone and iPad. Sometimes the videos in the home screen does not load and suddenly while watching videos it would say that I am offline. But there is a temporary easy fix. Turning off and turning on WiFi fixes it. But this happens ever single day. Any ideas why this happens?
You can also consider deleting the app. I access YT directly in Safari. By adding a shortcut to the homepage, I barely notice the difference And I now have Picture in Picture and zero ads.
Score: 3 Votes (Like | Disagree)

Related Stories

playstation apple tv plus

Sony Offering Three Month Apple TV+ Trial for PS4 Users

Thursday March 10, 2022 11:17 am PST by
Sony today announced that PlayStation 4 owners who want to try out the Apple TV+ service can get an extended three-month free trial on their console. This offer applies only to those who have not previously had an Apple TV+ subscription. Interested users can download the Apple TV app from the PS4 TV and Video section, and then follow the on-screen instructions. An Apple ID will be required...
apple tv plus banner

Apple TV+ App Now Rolling Out to Sky Q and Sky Glass TVs

Tuesday December 14, 2021 7:44 am PST by
The Apple TV+ app is now rolling out to Sky Q and Sky Glass TV devices, following a deal between Apple and Comcast earlier this year. Users of the Sky Q set-top box and the new Sky Glass TV will see the Apple TV+ automatically appear on their device, but it is possible to expedite the installation if it has not yet occurred by navigating to Settings, System Management, Resets & Updates, and...
apple tv 4k design blue

Deals: Get the Lowest Price on the 2021 32GB Apple TV 4K, Available for $169 ($10 Off)

Wednesday September 8, 2021 10:29 am PDT by
Today we're tracking the best discount seen to date on the 2021 Apple TV 4K, which provides up to $10 in savings on the 32GB and 64GB models. Starting with the 32GB Apple TV 4K, you can get this model for $169.00, down from $179.00. This is a match of the previous all-time low price on this model, and it's been the most consistent deal this summer. Note: MacRumors is an affiliate partner with...
apple tv 4k design blue

Deals: Amazon Discounts 32GB Apple TV 4K to Match All-Time Low Price of $159.99 ($19 Off)

Tuesday October 12, 2021 6:19 am PDT by
Today we're tracking a new Amazon low price on the 2021 32GB Apple TV 4K, available for $159.99, down from $179.00. This $19 discount is a match of the same all-time low price we saw last week, and it's the first time we've seen the deal on Amazon. Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small payment, which helps us keep ...
apple tv plus banner

Apple TV+ Coming to Comcast and Sky Devices [Updated]

Thursday October 28, 2021 6:13 am PDT by
Apple TV+ will be coming to Comcast devices, expanding the range of devices that Apple's streaming service is available on and expanding its audience to even more customers, Comcast's CEO announced today during the company's earnings call. The news was broken by Comcast CEO Brian Roberts, who said during the company's quarterly earnings call that Apple and Comcast have agreed on a deal that...
maxresdefault

Humorous New Ad Highlights Apple TV+'s Biggest Stars… Except Jon Hamm

Friday January 21, 2022 11:23 am PST by
Apple TV+ today shared a humorous new ad called "Everyone but Jon Hamm" that is set to air during NFL playoff games this weekend, according to Adweek. In the ad, actor Jon Hamm sits in a lavish home and scrolls through Apple TV+ while humorously complaining about how Apple's original TV shows and films feature numerous big-name celebrities, except for himself. Hamm refers to many stars...
apple tv plus app lg tvs 2016 2017

Scaled Down 'Apple TV+' App Now Available on 2016 and 2017 LG Smart TVs

Thursday October 7, 2021 3:10 am PDT by
Apple has started making a scaled down "Apple TV+" app available on select 2016 and 2017 LG smart TVs. The app is appearing on LG's content store in several regions including Germany, Poland, and the Nordic countries, and its existence is confirmed in an LG support document. Image credit: Bartłomiej Wiśniowski First spotted by FlatpanelsHD, the app interface looks very similar to the standard ...
2017 apple tv

Deals: Get the Previous Gen Apple TV 4K for $99.99 (Prime Members Only)

Monday February 28, 2022 9:24 am PST by
Woot today has Apple's previous generation Apple TV 4K (32GB) in new condition, priced at $99.99 for Amazon Prime members and at $109.99 for everyone else. When this device originally launched in 2017 it was priced at $179.00. Note: MacRumors is an affiliate partner with Woot. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. If ...

Popular Stories

cook sept 2020 event

Gurman: Apple Preparing Pre-Recorded iPhone 14 and Apple Watch Series 8 Event

Sunday August 7, 2022 6:13 am PDT by
Apple has "started to record" its virtual September event, where it's expected to announce the upcoming iPhone 14 lineup, the Apple Watch Series 8, and a new "rugged" Apple Watch model, according to Bloomberg's Mark Gurman. Writing in his latest Power On newsletter, Gurman says the event, which is expected to take place in the early part of September, is already under production, implying...
iPhone 14 Lineup Feature Purple

Color Options for All iPhone 14 Models: Everything We Know

Monday August 8, 2022 3:59 am PDT by
The iPhone 14 and iPhone 14 Pro models are rumored to be available in a refreshed range of color options, including an all-new purple color. Most expectations about the iPhone 14 lineup's color options come from an unverified post on Chinese social media site Weibo earlier this year. Overall, the iPhone 14 and iPhone 14 Pro's selection of color options could look fairly similar to those of the ...
ios 16 beta 5 battery percent

iOS 16 Beta 5: Battery Percentage Now Displayed in iPhone Status Bar

Monday August 8, 2022 10:43 am PDT by
With the fifth beta of iOS 16, Apple has updated the battery icon on iPhones with Face ID to display the specific battery percentage rather than just a visual representation of battery level. The new battery indicator is available on iPhone 12 and iPhone 13 models, with the exception of the 5.4-inch iPhone 12/13 mini. It is also available on the iPhone 11 Pro and Pro Max, XS and XS Max, and...
iOS 16 battery percentage

Apple Limiting iOS 16 Beta 5 Battery Percentage Display to Select iPhones: Here Are the Supported Devices

Tuesday August 9, 2022 2:51 am PDT by
Apple this week brought back one of the most highly requested features from iOS users since the launch of the iPhone X in 2017: the ability to see your battery percentage directly in the status bar. Ever since the launch of the iPhone X with the notch, Apple has not allowed users to show their battery percentage directly in the status bar, forcing them to swipe down into Control Center to...
ios 16 battery indicator 2

Everything New in iOS 16 Beta 5: Battery Percentage in Status Bar, Find My Changes and More

Monday August 8, 2022 12:53 pm PDT by
Apple today seeded the fifth beta of iOS 16 to developers for testing purposes, introducing some small but notable changes to the iOS operating system. Subscribe to the MacRumors YouTube channel for more videos. We've rounded up everything new in the fifth beta below. Battery Percentage in Status Bar The battery icon in the status bar now displays the exact battery percent, a feature that ...
iphone 14 pro max camera bump compared lipilipsi 16 9

Bigger iPhone 14 Pro Max Camera Bump Shown Alongside iPhone 13 Pro Max

Monday August 8, 2022 4:33 am PDT by
The camera bump on the upcoming iPhone 14 Pro Max is expected to be the largest rear lens housing Apple has ever installed on its flagship smartphones, and a new photo offers a rare glimpse at just how prominent it is compared to Apple's predecessor device. iPhone 14 Pro Max dummy (left) vs iPhone 13 Pro Max All iPhone 14 models are expected to see upgrades to the Ultra Wide camera on the...
airpods pro black background

Beyond iPhone 14: Five Apple Products Expected to Launch Later This Year

Monday August 8, 2022 9:43 am PDT by
While the iPhone 14 and Apple Watch Series 8 are expected to be announced in September as usual, there are several more Apple products rumored to launch later this year, including new iPad and Mac models and more. Beyond the iPhone and Apple Watch, we've put together a list of five Apple products that are most likely to be unveiled by the end of 2022. Second-Generation AirPods Pro Apple...