YouTube Investigating Issue With 'Something Went Wrong' Error in Apple TV App

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In recent days, some Apple TV 4K and Apple TV HD users have been receiving a "something went wrong" error message when attempting to load videos using the YouTube app on tvOS. The issue does not appear to be widespread, and it seems to arise only when a user is signed into their YouTube account on the Apple TV.

youtube tvos app
YouTube has confirmed on Twitter that it is investigating the issue and working on a fix, but in the meantime, some users in the Apple Support Communities have found success with a workaround that involves deleting and reinstalling the YouTube app on the Apple TV and then signing in with the "using my phone" option.

YouTube has not provided a timeframe for when the issue will be resolved.

Related Roundup: Apple TV
Tag: YouTube
Buyer's Guide: Apple TV (Caution)
Related Forum: Apple TV and Home Theater

Top Rated Comments

iBluetooth Avatar
iBluetooth
40 months ago
Why does Google insist on creating their own user interface for the Youtube app. The old app was much better and followed Apple's guidelines. This, one is horrible for scrolling through long list of my subscriptions and no way to select individual videos from playlists.
Score: 8 Votes (Like | Disagree)
breather Avatar
breather
40 months ago
YouTube on the Apple Tv is pretty bad in general.
Score: 7 Votes (Like | Disagree)
iamdmann Avatar
iamdmann
40 months ago
I have this issue in safari on my phone/iPad constantly. I've always assumed it's because of my content blockers, but that wouldn't be the case on ATV.
Score: 4 Votes (Like | Disagree)
Hakiroto Avatar
Hakiroto
40 months ago

There doesn’t seem to be a brave soul among any of these major companies willing to provide descriptive errors or change logs. HIGHLY annoying and frustrating.
Ah, yeah. The old "Fix bugs" change log that you see so often. Frustrating.
Score: 3 Votes (Like | Disagree)
zinman Avatar
zinman
40 months ago
I don’t have this issue with YouTube. The Amazon prime app though, happens after every episode.
Score: 3 Votes (Like | Disagree)
hagar Avatar
hagar
40 months ago

The YouTube app does not work properly both on my iPhone and iPad. Sometimes the videos in the home screen does not load and suddenly while watching videos it would say that I am offline. But there is a temporary easy fix. Turning off and turning on WiFi fixes it. But this happens ever single day. Any ideas why this happens?
You can also consider deleting the app. I access YT directly in Safari. By adding a shortcut to the homepage, I barely notice the difference And I now have Picture in Picture and zero ads.
Score: 3 Votes (Like | Disagree)
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