Apple Now Able to Repair an iPhone 12 Pro's Cracked Rear Glass Without Replacing the Entire Device
Last month, MacRumors reported that Apple was introducing a new same-unit repair method for iPhone 12 mini and iPhone 12 models exhibiting certain issues that would typically require a whole-unit replacement. Now, we've learned that Apple has extended these same-unit repairs to the iPhone 12 Pro and iPhone 12 Pro Max.
Apple Stores and Apple Authorized Service Providers have access to a new "iPhone Rear System" part that is essentially an iPhone enclosure that includes all components except the display and rear camera. As of this week, this part is available for all four iPhone 12 models, according to an Apple memo obtained by MacRumors.
If a customer has an iPhone 12 Pro with cracked rear glass, for example, an Apple Store or Apple Authorized Service Provider is able to replace the entire rear portion of the device with the iPhone Rear System part, while retaining the customer's original display and rear camera. For this reason, the iPhone's display and rear camera must be free of damage or issues in order for the device to qualify for a same-unit repair.
iPhone 12 models may be eligible for a same-unit repair if they are unable to be powered on, or are experiencing issues with the logic board, Face ID system, or the enclosure of the device, such as cracked rear glass, according to Apple. The new repair method is said to be available in all countries and regions where iPhone 12 models are sold.
In its memo, Apple reiterated that this move supports the company's ongoing commitment to reducing the carbon footprint of every product it sells.
Popular Stories
An iPhone 17 announcement is a dead cert for September 2025 – Apple has already sent out invites for an "Awe dropping" event on Tuesday, September 9 at the Apple Park campus in Cupertino, California. The timing follows Apple's trend of introducing new iPhone models annually in the fall.
At the event, Apple is expected to unveil its new-generation iPhone 17, an all-new ultra-thin iPhone 17...
Apple is expected to unveil the iPhone 17 series on Tuesday, September 9, and last-minute rumors about the devices continue to surface.
The latest info comes from a leaker known as Majin Bu, who has shared alleged images of Apple's Clear Case for the iPhone 17 Pro and Pro Max, or at least replicas.
Image Credit: @MajinBuOfficial
The images show three alleged changes compared to Apple's iP...
Apple and Samsung have reportedly issued cease-and-desist notices to Xiaomi in India for an ad campaign that directly compares the rivals' devices to Xiaomi's products. The two companies have threatened the Chinese vendor with legal action, calling the ads "disparaging."
Ads have appeared in local print media and on social media that take pot shots at the competitors' premium offerings. One...
Apple is preparing to release iOS 18.7 for compatible iPhone models, according to evidence of the update in the MacRumors visitor logs.
We expect iOS 18.7 to be released in September, alongside iOS 26. The update will likely include fixes for security vulnerabilities, but little else.
iOS 18.7 will be one of the final updates ever released for the iPhone XS, iPhone XS Max, and iPhone XR,...
Following the announcement of Apple's upcoming "Awe dropping" event, on this week's episode of The MacRumors Show we talk through all of the new accessories rumored to debut alongside the iPhone 17 lineup.
Subscribe to The MacRumors Show YouTube channel for more videos
We take a closer look at Apple's invite for "Awe dropping;" the design could hint at the iPhone 17's new thermal system with ...
