Apple Distributing New Heated Display Removal Machine for iPhone 12 Repairs

Apple is providing Genius Bars and Apple Authorized Service Providers with a new heated display removal fixture for iPhone 12 and iPhone 12 Pro repairs, according to information obtained by MacRumors from a reliable source.

iphone 12 blue aluminum
To open iPhone 12 models, technicians will be required to slide the device into a specialized tray, and then place the tray into the high-temperature fixture for two minutes to warm up the adhesive below the display. Once the adhesive is loose, technicians will be able to remove the display by twisting an arm with a suction cup at the top of the machine.

It is unclear why Apple is requiring that heat be used to remove the display on iPhone 12 models, but it could be due to the devices having a new flat-edge design with a display that sits flush with the frame. iPhone 12 models also have improved IP68-rated water resistance up to a depth of six meters, which could mean the devices have stronger adhesive.

Apple's standard display removal tool for previous-generation iPhones is a relatively basic arm with a suction cup, with no heat involved.

Given that teardowns of iPhone 12 models have already surfaced online, it clearly remains possible to open the devices without using Apple's new heated fixture, but it will be a requirement for Genius Bars and Apple Authorized Service Providers nonetheless.

Apple recently disclosed its out-of-warranty repair pricing for iPhone 12 models, including $69 for a replacement battery and $279 for a screen repair. For all other damage, such as cracked rear glass, the repair fee is $449 for the iPhone 12 and $549 for the iPhone 12 Pro. To obtain service, visit the Get Support page on Apple's website.

Update: In response to this news, MacRumors received the following statement from Kyle Wiens, founder of electronics repair website iFixit.com: "iPhone owners should have the ability to repair their own phones. If the new iPhone design requires a fixture to repair, Apple should sell it to their customers."

Update 2: A photo of the heated display removal fixture has surfaced on Twitter:

heated display removal fixture iphone

Related Forum: iPhone

Popular Stories

AirPods Pro 3 Heart Rate Tracking Feature

AirPods Pro 3 Expected to Launch This Year With Key New Feature

Sunday August 24, 2025 7:16 am PDT by
Bloomberg's Mark Gurman expects Apple to release new AirPods Pro this year, and he said the earbuds will have a key new feature: heart rate monitoring. From his Power On newsletter today, with emphasis added:As for Apple's other devices, there's a lot in the fall pipeline — though many of the new products are only incremental upgrades. There will be Apple Watch updates, faster Vision...
iPhone 17 Pro on Desk Centered 1

iPhone 17 Pro Coming Soon With These 12 New Features

Sunday August 24, 2025 6:00 am PDT by
Apple's iPhone 17 Pro and iPhone 17 Pro Max should be unveiled in a few more weeks, and there are plenty of rumors about the devices. In his Power On newsletter today, Bloomberg's Mark Gurman corroborated a rumor that iPhone 17 Pro models will be "available in an orange color." Below, we recap key changes rumored for the iPhone 17 Pro models: Aluminum frame: iPhone 17 Pro models are...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3 Just Weeks Away: Eight Reasons to Upgrade

Wednesday August 20, 2025 6:44 am PDT by
We're only weeks away from Apple's annual iPhone event – rumored to take place on September 9 – and along with the new iPhone 17 series, we're going to get a new version of the Apple Watch Ultra for the first time since 2023. By the time the Ultra 3 is unveiled, it will have been two years since the previous model arrived. The intervening period has left plenty of room for enhancements,...
iPhone 17 Air Thumb 2 Blue Electric Boogaloo

Apple Has Reportedly Considered Releasing iPhone 17 Air Bumper Case

Sunday August 24, 2025 12:40 pm PDT by
Apple has "considered" releasing a bumper case for the upcoming iPhone 17 Air, according to Bloomberg's Mark Gurman. Similar to the bumper case that Apple introduced for the iPhone 4 in 2010, Gurman said the iPhone 17 Air version of the case would cover the edges of the device, but not the back of it. Those bumper cases were made of rubber. Given that the iPhone 17 Air is expected to have ...
maxresdefault

The MacRumors Show: Apple Watch Series 11 and Ultra 3 or Wait for Next Year?

Friday August 22, 2025 9:15 am PDT by
On this week's episode of The MacRumors Show, we talk through what to expect from the Apple Watch SE 3, Series 11, and Ultra 3, and whether it's worth holding off on an upgrade until next year. Subscribe to The MacRumors Show YouTube channel for more videos The third-generation Apple Watch SE is rumored to feature a larger display (perhaps like the Apple Watch Series 7), the S11 chip, and...
iPhone 17 Pro Dark Blue and Orange

When Is iPhone 17 Coming Out?

Wednesday August 20, 2025 5:00 am PDT by
Apple's iPhone 17 series is expected to debut in September 2025. This release follows Apple's recent trend of introducing new iPhone models annually in the fall. To unveil the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max, Apple is expected to hold its annual iPhone announcement event during the week of September 8, 2025, with September 9 or 10 emerging as the most likely...

Top Rated Comments

tzm41 Avatar
63 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.
DIY people already use heating tools to soften the glue
Score: 17 Votes (Like | Disagree)
scott523 Avatar
63 months ago
Unclear? I think it's pretty clear why. It's to streamline procedure in opening the device and reduce risk of damage during repair in stores.
Score: 9 Votes (Like | Disagree)
Boatboy24 Avatar
63 months ago
iPhone 12 has heated displays?
Score: 9 Votes (Like | Disagree)
-DMN- Avatar
63 months ago
I just throw mine in the microwave and flip it half-way thru.
Score: 8 Votes (Like | Disagree)
steve09090 Avatar
63 months ago
I can’t see anything wrong with this. It sounds like it’s the best way to make an iPhone, not a way to stop 3rd party repairers [S](of course excluding conspiracy theorists points of view)[/S]
Score: 6 Votes (Like | Disagree)
acorntoy Avatar
63 months ago

Seems like a barrier to the DIY and 3rd party repair crowd.

edit: Interesting this wasn't mentioned before in the leaks.
Or more likely how they managed to up the water resistance.
Score: 6 Votes (Like | Disagree)