Hundreds of users, many running iOS 13.5.1 on devices both new and old, are experiencing rapid battery drain when the Music app is not in use. In some cases, the background activity occurs over several hours each day, even if the app has not been used for weeks or even at all.
User: Mojo06 I just purchased a new iPhone 11 a few days ago, and my battery is crashing so fast. I haven't even used the Apple Music App yet and it says that it has been running in the background for over 18 hours and has used 95% of my battery. My phone is also getting very hot from this. I am concerned this will kill my battery on my new phone.
User: Brianwpi Phone is burning up. Switched off background app refresh. Restarted phone. Battery health 91%. iPhone X running iOS 13.5.1. Had to recharge several times during the day just to keep up. Help?
User: svphies I'm having this exact same problem with my iPhone 11, recently updated to IOS 13.5.1. I never had Background App Refresh turned on and I haven't found any downloading song in the Music app. I might try to backup my phone to iTunes and do a reset later. I hope Apple fixes this issue soon.
While reports of the Music app draining battery in the background go back to April, there has been a rapid uptick in reports over the last week, suggesting Apple may have recently changed something on the server side which is causing the problem.
Below are some of the steps that users have taken to try to resolve the issue, but which appear to have a low rate of success.
Force quit the Music app.
Restart / Restore iPhone.
Delete Music app then reinstall it.
Turn off Automatic Downloads (Settings -> Music -> Automatic Downloads).
Turn off Mobile Data (Settings -> Music -> Mobile Data).
Cancel all downloads in the Music Library.
Some users have resorted to deleting the Music app on their device, which brings the battery usage to an end. For those with Apple Music subscriptions, however, this isn't even a short-term solution, so we're bringing these reports to the attention of the wider community in the hope that it will prompt Apple to investigate.
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Disney+, Hulu, Paramount+, Peacock, and more.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a...
Tuesday November 25, 2025 7:09 am PST by Tim Hardwick
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition.
The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...
We're only a few days away from Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon.
Note: MacRumors is an affiliate partner with some of these vendors. When...
Singapore has ordered Apple to block or filter messages on iMessage that impersonate government agencies, requiring the company to implement new anti-spoofing protections by December as part of efforts to curb rising online scams, the Straits Times reports.
Singapore's Ministry of Home Affairs (MHA) said that it had issued an Implementation Directive to Apple under the Online Criminal Harms...
On this week's episode of The MacRumors Show, we talk through all of the new features and improvements expected to come to next year's iPhone 18 Pro and iPhone 18 Pro Max models.
Subscribe to The MacRumors Show YouTube channel for more videos
Apple's next-generation iPhones are less than ten months away and we already have a good idea about what to expect based on corroborated leaks, rumors,...
Thursday November 20, 2025 10:50 am PST by Joe Rossignol
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more.
In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date.
Keep reading...
Sunday November 23, 2025 8:48 am PST by Joe Rossignol
iOS 27 will reportedly have two major elements: quality improvements and new AI features.
In his Power On newsletter today, Bloomberg's Mark Gurman said that iOS 27 will be similar to Mac OS X Snow Leopard, in the sense that Apple is focused on improving "quality and underlying performance" over adding new features.
Gurman said there is one exception to this rule, though, as he expects...
Tuesday November 25, 2025 7:16 am PST by Joe Rossignol
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released.
iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
American multinational news company CNN has abruptly pulled its content from Apple News, Semafor reports.
CNN quietly removed its stories from Apple News over the weekend and there is no longer a feed from the network to subscribe to in the app. This effectively ends its distribution agreement with Apple while the two sides negotiate new terms. Discussions are apparently ongoing and CNN's...
It’s not only the Music app, since 13.5 a lot of apps suffer of constant background activity. You can check this subject ('https://discussions.apple.com/thread/251435983?answerId=253009672022&page=1') on Apple forum.
I don't know if this is related, I checked this background activity and on my phone it showed the KMB app (only relevant to users in HK) had 19hrs of background activity within the last day. Doesn't seem to affect the battery though, as it is just an app for bus schedules.
Yes, it’s related. The bug is for background activity in general, not only Music app.
I’ll ask again and re-phrase. Does everyone with this issue subscribe to iTunes Match?
I use iTunes Match, and I have the issue.
I believe the assumptions about a server side issue are correct. I typically manually download a couple of playlists to my iPhone for offline listening. For the past couple of days I haven't been able to download the songs in any of my playlists. It looks like the phone starts to download a song, then fails and keeps retrying. I might be able to download a few songs, but the majority won't download. They don't time out and give an error or anything, the app just keeps trying to download them, which I think is where the background utilization/hot iPhone issue is happening.
My phone got so hot one day the flash wouldn't work until I was able to cool the device down.
It's now 10:00 AM. I unplugged my iPhone at 7:00 AM with 100% charge and haven't used it much today. I'm at 57% battery. I have a iPhone SE 2020.
A picture tells 1000 words. Didn't even use Apple Music. All 'Background Activity". One more thing, as soon as this started happening, iTunes Match no longer works on my HomePods. I've tried so many things to try and fix, nothing.
Definitely a server side change Apple have made to their music backend to cause this IMO.
A significant minority of iPhone users have taken to Apple's Support Communities and Reddit to report battery drain issues largely related to the Music app and high levels of background activity. 
