Microsoft Stores Are Permanently Closing
Microsoft today announced that it is permanently closing its physical stores worldwide. The company's retail employees will continue to serve customers through Microsoft's corporate offices and remotely, providing sales, training, and support.
Microsoft will continue to operate its online storefront, and it also has plans for reimagined "Experience Centers" for customers in New York City, London, Sydney, and at its headquarters in Redmond, Washington.
"Our sales have grown online as our product portfolio has evolved to largely digital offerings, and our talented team has proven success serving customers beyond any physical location," said Microsoft Corporate Vice President David Porter. "We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations."
Microsoft opened its first store in Scottsdale, Arizona in October 2009, eight years after Apple's first stores opened in Glendale, California and the Washington, D.C. area.