Tim Cook Says One-Third or More of Apple Store Visitors Now Using Trade-In Program

Prior to delivering the keynote address at the Ceres sustainability gala in New York City this week, Apple CEO Tim Cook spoke briefly with GQ about the company's environmental efforts, iPhone trade-ins, and more.

iphone trade in
Apple has heavily promoted its iPhone trade-in program at its retail stores and on its website over the last year, and Cook said the increased emphasis has been effective, noting that a third or more of customers that visit its retail stores end up trading in an older device for a newer one.

"This year we've really moved the dial on getting the consumer to think about trade-in," he said. "We were up to a third or more of the people that come into our stores that are trading in, and this number is trending up."

Apple's estimated trade-in values currently range from up to $100 for the iPhone 6s to up to $600 for the iPhone XS Max in the United States, with values varying in other countries. The credit can be applied towards your next Apple Store purchase or paid out in the form of an Apple Store gift card.

When asked whether Apple had a plan to encourage more third-party accessory makers to be more sustainable, Cook suggested that Apple is considering introducing some kind of sticker or label that indicates a particular product meets certain environmental standards, be it an iPhone case or a charging cable.

"[…] That is something we're talking about," he said. "I don't want to pre-announce it."

An eco-friendly badge would likely only apply to Apple-certified accessories that license hardware like the Lightning connector through the MFi Program.

Apple received an award from Ceres this week for its sustainability initiatives, including all of its retail stores, offices, data centers, and other facilities being powered by 100 percent renewable energy since 2018. Apple also has a recycling robot named Daisy that is capable of disassembling 200 iPhones per hour.

Apple has a more ambitious, long-term goal to create a fully closed-loop supply chain, in which it would be able to stop mining raw materials and instead build new products entirely with recycled materials. Cook said he is "not worried" about Apple eventually figuring out ways to achieve that feat.

Popular Stories

iphone 17 models

No iPhone 18 Launch This Year, Reports Suggest

Thursday January 1, 2026 8:43 am PST by
Apple is not expected to release a standard iPhone 18 model this year, according to a growing number of reports that suggest the company is planning a significant change to its long-standing annual iPhone launch cycle. Despite the immense success of the iPhone 17 in 2025, the iPhone 18 is not expected to arrive until the spring of 2027, leaving the iPhone 17 in the lineup as the latest...
duolingo ad live activity

Duolingo Used iPhone's Dynamic Island to Display Ads, Violating Apple Design Guidelines

Friday January 2, 2026 1:36 pm PST by
Language learning app Duolingo has apparently been using the iPhone's Live Activity feature to display ads on the Lock Screen and the Dynamic Island, which violates Apple's design guidelines. According to multiple reports on Reddit, the Duolingo app has been displaying an ad for a "Super offer," which is Duolingo's paid subscription option. Apple's guidelines for Live Activity state that...
Low Cost A18 Pro MacBook Feature Pink

Apple's 2026 Low-Cost A18 Pro MacBook: What We Know So Far

Friday January 2, 2026 4:33 pm PST by
Apple is planning to release a low-cost MacBook in 2026, which will apparently compete with more affordable Chromebooks and Windows PCs. Apple's most affordable Mac right now is the $999 MacBook Air, and the upcoming low-cost MacBook is expected to be cheaper. Here's what we know about the low-cost MacBook so far. Size Rumors suggest the low-cost MacBook will have a display that's around 13 ...
govee floor lamp

CES 2026: Govee Announces New Matter-Connected Ceiling and Floor Lights

Sunday January 4, 2026 5:00 am PST by
Govee today introduced three new HomeKit-compatible lighting products, including the Govee Floor Lamp 3, the Govee Ceiling Light Ultra, and the Govee Sky Ceiling Light. The Govee Floor Lamp 3 is the successor to the Floor Lamp 2, and it offers Matter integration with the option to connect to HomeKit. The Floor Lamp 3 offers an upgraded LuminBlend+ lighting system that can reproduce 281...
Belkin 25W Battery magnetic

CES 2026: Belkin Announces Magnetic Ring Power Bank, Modular Dock, and More

Sunday January 4, 2026 3:02 pm PST by
Belkin today announced a range of new charging and connectivity accessories at CES 2026, expanding its portfolio of products aimed at Apple device users. UltraCharge Pro Power Bank 10K with Magnetic Ring The lineup includes new Qi2 and Qi2.2 wireless chargers, magnetic power banks, a high-capacity laptop battery, and USB-C productivity accessories, with an emphasis on higher charging...
airpods pro 3 glitter

AirPods New Year's Deals Include Up to $99 Off AirPods Max, AirPods Pro 3, and AirPods 4

Sunday January 4, 2026 8:04 am PST by
Now that the calendar has flipped over into January, steep discounts on popular Apple products have become more rare after the holidays. However, if you didn't get a new pair of AirPods recently and are looking for a model on sale, Amazon does have a few solid second-best prices this week. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a...
Low Cost MacBook Feature A18 Pro

Low-Price 12.9-Inch MacBook With A18 Pro Chip Reportedly Launching Early This Year

Friday January 2, 2026 9:08 am PST by
Apple plans to introduce a 12.9-inch MacBook in spring 2026, according to TrendForce. In a press release this week, the Taiwanese research firm said this MacBook will be aimed at the entry-level to mid-range market, with "competitive pricing." TrendForce did not share any further details about this MacBook, but the information that it shared lines up with several rumors about a more...
Clicks Communicator Feature

'Clicks Communicator' Unveiled — Will You Carry This With Your iPhone?

Friday January 2, 2026 6:35 am PST by
The company behind the BlackBerry-like Clicks Keyboard accessory for the iPhone today unveiled a new Android 16 smartphone called the Clicks Communicator. The purpose-built device is designed to be used as a second phone alongside your iPhone, with the intended focus being communication over content consumption. It runs a custom Android launcher that offers a curated selection of messaging...

Top Rated Comments

travis64 Avatar
81 months ago
1/3 of customers are getting jipped
Score: 36 Votes (Like | Disagree)
turbineseaplane Avatar
81 months ago
"Please line up over there under the sign that reads Red Rover, Red Rover - Customer please bend over..."
Score: 19 Votes (Like | Disagree)
archer75 Avatar
81 months ago
I used the trade in program on my daughters phone. I thought they gave a decent price. And I didn't have to deal with the absolute nightmare of trying to sell it on my own. The scams, the no shows, the idiots who can't read a posting. I don't mind missing out on a few bucks to not have to deal with that.
Score: 15 Votes (Like | Disagree)
Siannath Avatar
81 months ago
This benefits to nobody but Apple:
- Customers get from Apple less value compared to selling their used devices.
- Apple reduces the used devices market, which is "dangerous" as erodes value on new devices.
- Apple gets more profit.
Score: 13 Votes (Like | Disagree)
ElectricPotato Avatar
81 months ago
Sort of like a syringe exchange for addicts.
Score: 13 Votes (Like | Disagree)
44267547 Avatar
81 months ago

Yeah I traded once for connivance. Never again, what Apple gives you is not even remotely competitive. Another notch on the belt for Apples bulging anti-consumerism.
It may not be ‘competitive’ in terms of the resale market, but I would rather trade into Apple/my carrier versus selling my phone with amount of fraud that’s out there on craigslist, Swappa, eBay, etc. It’s just a ‘safe bet’ for those who are more cautionary, and for some, we don’t need to maximize our profits when trading in the iPhone.
Score: 8 Votes (Like | Disagree)