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Amazon Surpasses Apple and Google to Become World's Most Valuable Brand

Tuesday June 11, 2019 4:25 am PDT by Tim Hardwick
Apple surpassed Google but Amazon usurped both tech giants to become the world's most valuable brand in market research firm Kantar's annual BrandZ brand value report.


According to the BrandZ Top 100 Most Valuable Global Brand ranking 2019 [PDF], the ecommerce giant saw its brand value rise to $315.5 billion, beating second-placed Apple's $309.5 billion evaluation and Google's $309 billion in third. Apple's brand value saw a 3 percent rise over last year, while Google saw a 2 percent rise, but Amazon outshone both with a whopping 52 percent gain.

Amazon's rise to the top spot ends a Google-Apple duopoly that began in 2007 when Google surpassed Microsoft to capture the No. 1 rank. Apple and Google had since jostled amongst each other for the position, but Google took the top spot from Apple in 2018.

Doreen Wang, Kantar’s global head of BrandZ, told CNBC that Amazon's jump was due to it selling a variety of services.
"Amazon’s phenomenal brand value growth of almost $108 billion in the last year demonstrates how brands are now less anchored to individual categories and regions. The boundaries are blurring as technology fluency allow brands, such as Amazon, Google and Alibaba, to offer a range of services across multiple consumer touchpoints."
The top ten most valuable global brands in the report is made up almost entirely of technology and telecom companies, with Microsoft, Visa, Facebook, Alibaba Group, Tencent, McDonald's, and AT&T rounding off the top ten after Amazon, Apple, and Google.

To qualify for the ranking, brands must be publicly traded, or publish their financial results. BrandZ’s list uses measures of brand equity based on interviews with over 3 million consumers about thousands of brands, with analysis of each company and financial performance, using data from Kantar Worldpanel.

Brandz is one of several brand rankings released each year, with others including Forbes and Interbrand. Apple has consistently performed well in these studies over the past decade as its revenue has ballooned on the strength of iPhone sales, but the company is increasingly looking to subscription services, original content, and other untapped markets to prop up its business in the face of the recent downturn in the global smartphone market.

Tags: Kantar Worldpanel, BrandZ
[ 119 comments ]

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Gorms
19 weeks ago
Big shout out to all the Amazon employees working in terrible conditions without whom none of this would be possible
Rating: 37 Votes
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MacBergin
19 weeks ago
facebook needs to drop more
Rating: 34 Votes
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The_Joker13
19 weeks ago

For me Amazon is the lowest of the low for online sales. They can do a ton of volume but the quality sucks, customer service is a nightmare and all the Amazon branded products are cheap junk.

Hmmm, I know it’s anecdotal, but I’ve never had an issue with Amazons customer service. In fact, quite the opposite. Anytime I’ve had an issue they have been quick to resolve. YMMV.
Rating: 31 Votes
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dmylrea
19 weeks ago

For me Amazon is the lowest of the low for online sales. They can do a ton of volume but the quality sucks, customer service is a nightmare and all the Amazon branded products are cheap junk.


Literally everything you said I have exactly the opposite opinion (and experience).
Rating: 21 Votes
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agffth
19 weeks ago

I love Amazon. Is one of my favorite companies.


For me Amazon is the lowest of the low for online sales. They can do a ton of volume but the quality sucks, customer service is a nightmare and all the Amazon branded products are cheap junk.
Rating: 17 Votes
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BvizioN
19 weeks ago
I love Amazon. Is one of my favorite companies.
Rating: 10 Votes
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Jsameds
19 weeks ago

I love Amazon. Is one of my favorite companies.


Try having any sort of issue when selling on their platform and this view will irreversibly change.
Rating: 7 Votes
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Baymowe335
19 weeks ago

Apple has ceded too many markets that they owned in recent years and I expect for them to drop further.

You do notice Apple’s brand value increased over last year, right? It’s just Amazon increased over 50%.

You also need to realize this is not calculated with any sort of precision and is mostly subjective.

In terms of real profitability, Apple trounces every company on this list.
Rating: 7 Votes
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alba_83
19 weeks ago

this is only for the United States in europe they have not even heard about amazon


You know Amazon have a fulfilment centre in every major European country, right? Not to mention they have a European headquarters in Luxembourg.
Rating: 7 Votes
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dukeblue219
19 weeks ago
The thing about Amazon is people have vastly different experiences depending on how they use it, and you can see that in the comments here. For some its a competitor to ebay (both for buying and selling). I find that people who occasionally use Amazon, and either don't know the difference between Amazon and third-party sellers or are looking for obscure items, often have a lot of complaints over poor quality or slow delivery.

Other people (like my family) use Amazon as a catch-all retail store, like a gigantic Target I suppose. We generally buy brand-name items or Amazon-branded items and only purchase Prime eligible items sold by Amazon, accounting for well over a hundred orders a year. I can't remember the last time I needed to contact customer service because there's never an issue. Need an Anker charger delivered today? Amazon's got it covered. Need a custom printed T-shirt with a funny slogan? Eh, don't expect perfect service...
Rating: 6 Votes

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