MoviePass Now Charging Extra Fees for Popular Showtimes

MoviePass in June said that it would introduce surge pricing for moviegoers watching movies at peak times, and as of today, those new surcharges have gone into effect.

In an email sent out to customers and a new section on its website, MoviePass explains that its new "Peak Pricing" system may require subscribers to "pay a small additional fee depending on level of demand" for a movie.


MoviePass claims that peak pricing provides "additional flexibility" for MoviePass and its users around popular movies and times for which there is limited inventory.

The service says that to avoid fees, subscribers should choose an alternative date or film, with one fee waiver per subscriber available each month. MoviePass has provided little detail on the new fee system. Peak pricing fees are determined "based on movie demand and popularity" with movies that are in demand for "title, date, or time of day" impacted.

Specific surcharge fees have not been outlined by MoviePass, but a screenshot of the peak pricing feature shared by MoviePass displays a $3.43 fee for seeing "Avengers: Infinity War." Extra fees will be charged to the credit card on file with MoviePass.

Peak pricing will be rolling out for all MoviePass users "in the coming weeks" for all theaters, with MoviePass planning to provide details on which films will be subjected to peak pricing and how much they will cost in the MoviePass app.

Movies affected by peak pricing will feature a red lightning icon when prices have gone up, and a gray lightning icon when prices will soon surge.

MoviePass subscribers who were promised unlimited films for their monthly fee with no restrictions at the time of sign up will likely be unhappy with the new fees. MoviePass says that even with fees, the service is still cheaper than traditional movie tickets.
Even with the peak pricing fee, you will be paying less for the ticket than you would if you bought it at retail price, and in the coming weeks, every subscriber will be able to waive one peak fee per month. That said, if you would like to avoid paying the fee, you can choose an alternate title or showtime!
In the future, MoviePass plans to introduce features that include Bring a Guest for purchasing an additional ticket, and extra fees for IMAX and 3D movie showings. These new options will allow MoviePass to better compete with AMC, which recently launched its Stubs A-List service.

With Stubs A-List, customers can see three movies per week for $19.95 per month, with no restrictions on times or repeat movies. Stubs A-List includes IMAX, Dolby Cinema, RealD 3D, Prime, and Big D movies at no extra charge.



Top Rated Comments

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11 weeks ago

Meanwhile, I’ll be enjoying a 3D movie with Stubs A-List at 7PM with reserved seats in a nearly-packed theater at no additional cost. Pass on MoviePass.

You’re also limited to AMC theaters, paying double the price of MoviePass, and limited to 3 movies a week.
Rating: 13 Votes
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11 weeks ago
Why is it that when companies start to charge for something that was previously free, it's always explained as 'providing greater flexibility' for users?

Come on, we get it, you can't afford to not charge. Just tell us that. Don't claim it adds flexibility... it literally reduces it.
Rating: 10 Votes
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11 weeks ago
Absurd, just throw the whole pass in the trash at this point and join AMC stubs.
Rating: 8 Votes
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11 weeks ago

This wasn't what I signed up for when I signed up for a 1 year subscription. Current subscribers should be exempt from this until their subscription comes up for renewal.

Unless I am missing something it does not cost MoviePass anything different no matter what time or movie I see.

Perhaps its time for a class action lawsuit against MoviePass. Any lawyers out there want to jump on this one?

If something seems too good to be true, it usually is. Most people saw this coming. Now MoviePass will fade into obscurity and be forgotten about.
Rating: 7 Votes
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11 weeks ago
I would like to see who actually cancels because of this small fee that you won’t even have to pay if you see the movie at a different time.

At $9.99 per month we have been stealing from MoviePass. I’d much rather pay this small fee if I have to than see the company go out of business.
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RIP MoviePass, 2017-2018.

It was actually founded in 2011.
Rating: 5 Votes
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11 weeks ago
Well, I just paid $15 for one 2D ticket. Moviepass still looks attractive with the prices in my area.
Rating: 4 Votes
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11 weeks ago
This wasn't what I signed up for when I signed up for a 1 year subscription. Current subscribers should be exempt from this until their subscription comes up for renewal.

Unless I am missing something it does not cost MoviePass anything different no matter what time or movie I see.

Perhaps its time for a class action lawsuit against MoviePass. Any lawyers out there want to jump on this one?
Rating: 3 Votes
Avatar
11 weeks ago

Absurd, just throw the whole pass in the trash at this point and join AMC stubs.

And still pay more for AMC. Math sure ain’t your strength.
Rating: 3 Votes
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11 weeks ago
Meanwhile, I’ll be enjoying a 3D movie with Stubs A-List at 7PM with reserved seats in a nearly-packed theater at no additional cost. Pass on MoviePass.
Rating: 2 Votes
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11 weeks ago
Ridiculous.

"Limited inventory" means the number of seats/tickets available, that has nothing to do with moviepass whatsoever. It doesn't matter if there are 30 open seats or 3, MoviePass pays the same amount to the theater. Of course the theater isn't seeing a dime more from this even though it's their inventory that's limited.

Their screenshot shows a fee of $3.43, that's like 25-33% of the price of a ticket... that is no "small fee".

Plus it's their screenshot so I'm sure they would show a fee on the lower-end of what they would be charging. So who knows what the higher-end of this fee would be!

Also if they are showing this screenshot now using Avengers (a movie that has been out for months now) as the example, I can only imagine what the fee would be on a brand new movie in its first few weeks. Also indicates that movies may be out for quite a while and still be subject to a fee (ie potentially every movie).
Rating: 2 Votes
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