AT&T More Than Doubles Administrative Fee for Wireless Customers

AT&T has raised the amount of the "administrative fee" that it charges many of its 64.5 million wireless customers, a move that will earn the company an additional $800 million in annual revenue.

The fee hike was first noticed by BTIG Research analyst Walter Piecyk (via CNBC), who pointed out that AT&T has increased its monthly fees by approximately $1.23 in 2018 with two price hikes in April and June. Customers are now paying $1.99 in administrative fees, up from 76 cents last year.

ATT new 2016 logo
Approximately 85 percent of AT&T's customers have seen the fee hike, as it applies to all postpaid accounts. Prepaid customers are not required to pay the administrative fee.

Prior to the doubling of the fee, it hadn't changed much since AT&T introduced it in 2013, going from 61 cents to 76 cents over a period of several years.

Piecyk speculates that AT&T has increased the fee to offset the debt incurred by its recent $85.4 billion purchase of Time Warner. "Presumably the Administrative Fee is another way to help AT&T fund its network build and Time Warner acquisition going forward," he wrote.

In a statement to CNBC, however, AT&T said that the fee is standard across the wireless industry: "This is a standard administrative fee across the wireless industry, which helps cover costs we incur for items like cell site maintenance and interconnection between carriers."

Earlier in June, AT&T also raised the price of its grandfathered unlimited data plans by $5 per month. That plan, which was originally priced at $30, is now $45.

Tag: AT&T

Popular Stories

iOS 26

15 New Things Your iPhone Can Do in iOS 26.2

Friday December 5, 2025 9:40 am PST by
Apple is about to release iOS 26.2, the second major point update for iPhones since iOS 26 was rolled out in September, and there are at least 15 notable changes and improvements worth checking out. We've rounded them up below. Apple is expected to roll out iOS 26.2 to compatible devices sometime between December 8 and December 16. When the update drops, you can check Apple's servers for the ...
iPhone 14 Pro Dynamic Island

iPhone 18 Pro Leak Adds New Evidence for Under-Display Face ID

Monday December 8, 2025 4:54 am PST by
Apple is actively testing under-screen Face ID for next year's iPhone 18 Pro models using a special "spliced micro-transparent glass" window built into the display, claims a Chinese leaker. According to "Smart Pikachu," a Weibo account that has previously shared accurate supply-chain details on Chinese Android hardware, Apple is testing the special glass as a way to let the TrueDepth...
iOS 26

Apple Seeds Second iOS 26.2 Release Candidate to Developers and Public Beta Testers

Monday December 8, 2025 10:18 am PST by
Apple today seeded the second release candidate version of iOS 26.2 to developers and public beta testers, with the software coming one week after Apple seeded the first RC. The release candidate represents the final version iOS 26.2 that will be provided to the public if no further bugs are found. Registered developers and public beta testers can download the betas from the Settings app on...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
Johny Srouji

Apple's Chipmaking Chief Johny Srouji Responds to Report About Him Potentially Leaving

Monday December 8, 2025 9:23 am PST by
Apple's chipmaking chief Johny Srouji has reportedly indicated that he plans to continue working for the company for the foreseeable future. "I love my team, and I love my job at Apple, and I don't plan on leaving anytime soon," said Srouji, in a memo obtained by Bloomberg's Mark Gurman. Here is Srouji's full memo, as shared by Bloomberg:I know you've been reading all kind of rumors and...
Johny Srouji

Apple Chip Chief Johny Srouji Could Be Next to Go as Exodus Continues

Sunday December 7, 2025 10:41 am PST by
Apple's senior vice president of hardware technologies Johny Srouji could be the next leading executive to leave the company amid an alarming exodus of leading employees, Bloomberg's Mark Gurman reports. Srouji apparently recently told CEO Tim Cook that he is "seriously considering leaving" in the near future. He intends to join another company if he departs. Srouji leads Apple's chip design ...
Intel Inside iPhone Feature

Apple's Return to Intel Rumored to Extend to iPhone

Friday December 5, 2025 10:08 am PST by
Intel is expected to begin supplying some Mac and iPad chips in a few years, and the latest rumor claims the partnership might extend to the iPhone. In a research note with investment firm GF Securities this week, obtained by MacRumors, analyst Jeff Pu said he and his colleagues "now expect" Intel to reach a supply deal with Apple for at least some non-pro iPhone chips starting in 2028....
google pixel 10

Switching Between iPhone and Android Will Get Easier With New Apple and Google Collaboration

Monday December 8, 2025 11:10 am PST by
Apple and Google are teaming up to make it easier for users to switch between iPhone and Android smartphones, according to 9to5Google. There is a new Android Canary build available today that simplifies data transfer between two smartphones, and Apple is going to implement the functionality in an upcoming iOS 26 beta. Apple already has a Move to iOS app for transferring data from an Android...
Foldable iPhone 2023 Feature 1

Apple to Make More Foldable iPhones Than Expected

Tuesday December 9, 2025 9:59 am PST by
Apple has ordered 22 million OLED panels from Samsung Display for the first foldable iPhone, signaling a significantly larger production target than the display industry had previously anticipated, ET News reports. In the now-seemingly deleted report, ET News claimed that Samsung plans to mass-produce 11 million inward-folding OLED displays for Apple next year, as well as 11 million...
Apple Fitness Plus expansion hero

Apple Fitness+ Coming to 28 New Regions With Digital Voice Dubbing

Monday December 8, 2025 6:19 am PST by
Apple today announced that Fitness+ is expanding to 28 new markets on December 15 in the service's largest international rollout since launch, accompanied by new language dubbing and a K-Pop music genre. Apple Fitness+ will become available in Chile, Hong Kong, India, the Netherlands, Singapore, Taiwan, and additional regions on December 15, with Japan scheduled to follow early next year....

Top Rated Comments

BootsWalking Avatar
97 months ago
How about we withhold a portion of our total bill as a "customer patronage fee", a fee payable by AT&T for the privilege of having us as a customer.
Score: 60 Votes (Like | Disagree)
BC2009 Avatar
97 months ago
I got hit with this crap -- called AT&T and complained and the rep said she would do a monthly $10 discount to my bill.

The rep repeatedly tried to talk about "government taxes and fees" to make it sound like this administrative fee was one of those fees. I had to keep correcting that lie. I told her "we agreed on a monthly price and this is AT&T's way of getting out of that agreement and increasing my price"

The increase, by the way, is PER LINE -- so if you have a family with 3, 4, or 5 lines or more, you are going to notice this on your bill.

My comment to the AT&T rep was that I had left Cox Cable after 15 years of being a customer to go with CenturyLink because CenturyLink promised a fixed rate for life. CenturyLink offered Gigabit Fiber in my neighborhood for $85 per month and unlimited data while Cox wanted $150 per month for 300Mbps and unlimited data. I told her that I would do the same with AT&T after being a customer for 20 years unless she did something about this administrative fee.
Score: 44 Votes (Like | Disagree)
ignatius345 Avatar
97 months ago
I'd laugh, but I'm sure my Verizon bill is loaded with crap like this too.
Score: 26 Votes (Like | Disagree)
EdT Avatar
97 months ago
Ah yes, the "Give us more money" fee. Super shady and shouldn't be allowed.
Most U.S. citizens have voted to dismantle the health, safety and consumer functions for decades, under both Republican and Democratic leadership. Those protections had been installed because from the turn of the 20th century on businesses took advantage of people whenever they could and at least initially there were no laws to stop them. Even the recession of 2008 there was out and out fraud, which is a criminal offense, by banks AND regulators and the total number of people charged was zero.

It may not be how you personally chose who went to city, state and federal offices but as a group we are getting what we voted for.
Score: 22 Votes (Like | Disagree)
69Mustang Avatar
97 months ago
I gotta be honest, this information is quite shocking to me. After all, it's AT&T. One of the most forthright and honest companies I've had the pleasure of dealing with in my lifetime. Even though this is shocking, I'm fairly certain the fee increases are justified. AT&T wouldn't arbitrarily and unnecessarily gouge customers. It's just not in their corporate DNA. For those who would complain, I'd say hold off on that. I'm sure AT&T has our best interest at heart with the fee increases. They have always and will always continue to put customers above all else.

*outgoing text sent*
I posted to MR. I've done what you asked.

*incoming text received*
We will release your kids now. Thank you for your cooperation.

*outgoing text sent*
You can keep the youngest. It's really for the best. The wife and I will make another. We'll try to get it right this time.

Update: AT&T SUDDENLY REVERSES DECISION ON DOUBLING ADMIN FEES. GETS RID OF THEM ALTOGETHER. LOWERS ALL BILLS BY 30%

*incoming text received*
Please take back. Will do anything!!!!

*outgoing text sent*
New phone. Who dis?
Score: 22 Votes (Like | Disagree)
EdT Avatar
97 months ago
In my opinion, consumers of cellular companies need to work to get a law enacted, that prevents the cellular provider from raising any administrative fees during the calendar year. If the company wishes to raise the administrative (and other hidden junk fees) for the next calendar year, the company must provide notice to the customer two months in advance. And if the customer does not discontinue the plan or service for said line(s), that will be consent for the company to lawfully charge said fees.
Won't happen. Government oversight and regulation of businesses is being gutted, not reinforced.
Score: 17 Votes (Like | Disagree)