Thousands of Apple ID Passwords Leaked by Teen Phone Monitoring App Server

ZDNet reports that a server used by an app for parents to monitor their teenagers' phone activity has leaked tens of thousands of login credentials, including the Apple IDs of children.

The leaked data belonged to customers of TeenSafe, a "secure" monitoring app for iOS and Android that allows parents to view their child's text messages and location, call history, web browsing history, and installed apps.

teensafe
The customer database was reportedly stored on two servers hosted by Amazon Web Services, where it remained unprotected and accessible without a password. The discovery was made by a U.K.-based security researcher specializing in public and exposed data, and the servers were only taken offline after ZDNet alerted the California-based company responsible for the TeenSafe app.

"We have taken action to close one of our servers to the public and begun alerting customers that could potentially be impacted," said a TeenSafe spokesperson told ZDNet on Sunday.

The information in the exposed database included the email addresses of parents who used TeenSafe, the Apple ID email addresses of their children, and children's device name and unique identifier. Plaintext passwords for the children's Apple ID were also among the data set, despite claims on the company's website that it uses encryption to protect customer data.

teensafe 1
Compounding the lax security is the app's requirement that two-factor authentication is turned off for the child's Apple account so that parents can monitor the phone without consent. This means a malicious actor could potentially access a child's account using the login credentials that were stored on the exposed server.

TeenSafe counts over a million parents as customers, although the database was reportedly limited to 10,200 records gleaned from the past three months of customer usage. The company said it would continue to assess the situation and provide additional information to customers as soon as it became available.

Top Rated Comments

Fiachers Avatar
48 months ago
Jesus H, this product is abominable. True helicopter parent dystopian BS. Just let kids be kids!
Score: 49 Votes (Like | Disagree)
Mike MA Avatar
48 months ago
If you’re in need to use such kind of apps to monitor your children you’re in problems anyway.
Score: 32 Votes (Like | Disagree)
Fender2112 Avatar
48 months ago
As I read these comments, it's easy to tell who are parent's and who are not.

To those who are not, you really have no basis to be criticizing a parent for monitoring their child's activities. As long as I am responsible for my children, I will do what I can to monitor and protect them even if that means they give up a little privacy.
Score: 31 Votes (Like | Disagree)
andy89 Avatar
48 months ago
I guess there's nothing like having your privacy violated to prepare you for adulthood.
Score: 29 Votes (Like | Disagree)
jsmith189 Avatar
48 months ago
Jesus H, this product is abominable. True helicopter parent dystopian BS. Just let kids be kids!


Just saying.
Score: 29 Votes (Like | Disagree)
Kirb112 Avatar
48 months ago
Jesus H, this product is abominable. True helicopter parent dystopian BS. Just let kids be kids!
Because of thir limited life experiences, kids will do stupid things. Monitoring apps have place, but they are certainly no substitution for the large investment of parental time it takes to mold a child into an adult.
Score: 16 Votes (Like | Disagree)

Popular Stories

maxresdefault

Review: M1 Max MacBook Pro After Three Months

Wednesday January 19, 2022 11:30 am PST by
It's now been a few months since the M1 Pro and M1 Max MacBook Pro models launched in October, and MacRumors video editor Dan Barbera has been using one of the new machines since they debuted. Over on the MacRumors YouTube channel, Dan has shared a three month review of his MacBook Pro to see how it has held up over time and how it's changed his workflow. Subscribe to the MacRumors YouTube ...
iphone se 2020 top

New iPhone SE Likely to Launch in April Based on Production Timeframe

Wednesday January 19, 2022 6:44 am PST by
Apple suppliers will begin producing display panels for the third-generation iPhone SE this month, with final assembly of the device likely to start in March, according to information shared by display industry consultant Ross Young. Based on this production timeframe, Young believes the third-generation iPhone SE is likely to launch in the second half of April, or perhaps in early May at...
AirPods 3 New Firmware Feature

Apple Updates AirPods 3 Firmware to Version 4C170

Tuesday January 18, 2022 11:46 am PST by
Apple today released a new 4C170 firmware update for the AirPods 3, an update from the prior 4C165 that was made available in December. Apple does not offer details on what's included in new firmware updates for the AirPods‌, so we don't know what improvements or bug fixes the new firmware brings. There is no standard way to upgrade the ‌AirPods‌‌ software, but firmware is...
iPad Air Feature 2 green

New Apple Products Filed in Regulatory Database, Likely Including New iPhone SE and iPad Air

Tuesday January 18, 2022 6:11 am PST by
Apple today filed unreleased iPhone and iPad models in the Eurasian Economic Commission database, as spotted by French blog Consomac. The filings likely represent the rumored third-generation iPhone SE, fifth-generation iPad Air, and potentially more. The unreleased iPhone models have the identifiers A2595, A2783, and A2784, while the unreleased iPad models have the identifiers A2588, A2589, ...
iphone 5g mmwave

U.S. Airlines Warn of 'Catastrophic' Crisis With Impending 5G Rollout, AT&T and Verizon Agree to Delay Around Airports

Tuesday January 18, 2022 10:35 am PST by
Verizon and AT&T's upcoming rollout of new C-Band 5G technology could cause chaos and lead to widespread delays of passenger and cargo flights, major U.S. airlines said on Monday in a letter sent to the White House National Economic Council, the FAA, and the FCC (via Reuters). "Unless our major hubs are cleared to fly, the vast majority of the traveling and shipping public will essentially...
microsoft office icons

Microsoft Releases Office for Mac Update With Full Apple Silicon Support in Excel

Tuesday January 18, 2022 4:15 am PST by
Microsoft has released a new version of its Office for Mac productivity suite that includes an updated Excel app with 100% native support for Apple silicon machines. According to the release notes accompanying version 16.57, Excel will now run natively on Macs powered by Apple's M1-series processors without having to use the Rosetta 2 translation layer, which means anyone using a Mac with an ...
appleeducation

Apple's US Education Store Now Requires Institution Verification to Buy Discounted Products

Wednesday January 19, 2022 2:22 am PST by
Apple is now requiring that customers in the United States verify that they're active students, teachers, or staff members at an educational institution in order to access education discounts on products. Previously, little verification was needed for customers to purchase products through Apple's education store in the United States. Apple's education stores offer models of the iPad and Mac ...
iPhone 14 Mock pill and hole thumb

ProMotion Now Expected to Remain Exclusive to iPhone 14 Pro Models, Not Expand to Entire Lineup

Sunday January 16, 2022 8:56 am PST by
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst. Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
Beyond iPhone 13 Better Blue Face ID

Rumored iPhone 14 Pro Feature Delayed Until Next Year

Wednesday January 19, 2022 3:00 am PST by
Apple's long-rumored under-display Face ID technology will not be coming to the iPhone 14 Pro, according to recent reports. Based on the latest rumors, it now looks unlikely that the 6.1-inch iPhone 14 Pro and 6.7-inch iPhone 14 Pro Max will feature Face ID technology under the display as several reports claimed over the past year. Display industry consultant Ross Young, who often reveals ...