Samsung yesterday announced the opening of its new flagship store in New York City, describing it as "the flagship of the future", but in a curious twist, one which does not actively sell Samsung products.

Named simply "837" after its address in the popular Meatpacking district, the "living lab and digital playground" is a 55,000 square-foot space that includes a three-story digital screen (made up of 96 Samsung 55-inch TV sets stitched together), a 90-seat theater, a portable demo kitchen, an art gallery, a multimedia studio, and a café. Product shelves however are nowhere to be seen.

Samsung NY flagship store

Samsung 837 in New York's Meatpacking district (Image: Mashable)

According to a Samsung press release, the store sets out to "reimagine the traditional store experience" and provide an opportunity for people to "experience Samsung technology and signature services in an environment that blurs the lines between live and static experiences."

The-Screen-&-Mainstage-at-Samsung-837

The Screen and mainstage (Image: Business Wire)

"It's not about pushing products in people's faces," explained Zach Overton, General Manager of Samsung 837, speaking to Fast Company. Rather, Overton calls it "a fully immersive cultural center, featuring programming which will tap into people's passions such as art, music, entertainment, sports, wellness, culinary, technology and fashion, all powered and enriched by technology."

VR-Tunnel-at-Samsung-837

Visitors wear Samsung's Gear VR in a dedicated VR environment (Image: Business Wire)

Mashable got a sneak preview of the store and describes an area called the Selfie Station, where users are invited to take a photo of themselves with a Samsung smartphone. A few seconds later, that photo is projected onto the huge store screen for everyone to see.

Of particular note is the store's "Black Egg Installation tunnel":

Before you enter the tunnel, you're instructed to enter in your Instagram handle. Then you walk through a tunnel where all of your photos, hashtags and Instagram descriptions are projected against screens that literally cover the entire space. The floor and ceiling are mirrored, giving off a truly sci-fi effect.

The-Living-Room-&-Product-Display-at-Samsung-837

The Living Room and product table (Image: Business Wire)

Despite the company downplaying the retail angle, store staff are available to guide customers through Samsung's online purchasing portal, while in a nod to Apple's Genius Bar concept, on-site technicians are on hand to troubleshoot tech problems.

In the first two weeks of opening, Samsung 837 will be host to exclusive programming including live DJs, Oscar-nominated movie screenings, and a private Oscar viewing party.

Yesterday, Samsung announced the Galaxy S7 and S7 Edge, the latest devices in its flagship line of smartphones. The phones will be available on all four major U.S. carriers from March 11, although it's unclear when (or whether) visitors to 837 will have the opportunity to test them out in-store.

Top Rated Comments

iWilliam325 Avatar
125 months ago
So is this Macrumors or Samrumors?
Score: 8 Votes (Like | Disagree)
Col4bin Avatar
125 months ago
Samsung's ridiculously overdone and ultimate self-serving "store" of bufferoonery. What an excessive waste. Apparently it's not enough to sell product by traditional means, so instead, we must stroke and coddle nitwits' whims and egos to push some phones and tablets. Call it experiential selling? I call it a bored company with money to burn. Who cares.
Score: 4 Votes (Like | Disagree)
samcraig Avatar
125 months ago
Already some hate on this thread which is ridiculous. Don't go to the store then if it doesn't appeal to you. Personally, it sounds like a fun experience - regardless of what tech is driving it.
Score: 4 Votes (Like | Disagree)
JaySoul Avatar
125 months ago
That looks kinda cool. Reminds me of some experience stores I visited in Tokyo.
Score: 3 Votes (Like | Disagree)
Col4bin Avatar
125 months ago
Unless you have actually been there, that's just a knee-jerk reaction.
Sure thing. Douchey and odd like their advertising and overall brand essence. Trying too hard to be natural and cool, but ends up coming across feeling too forced and awkward. That's Samsung.
Score: 2 Votes (Like | Disagree)
Col4bin Avatar
125 months ago
There is nothing that approaches in any way, shape or form the sheer over the top douchiness and oddity of the Apple top brass at a keynote.
Nothing.
I'll give you Eddie Cue presenting at a keynote, for sure! Tim and Craig are generally on point, and Phil never looks completely comfortable… but that's neither here nor there. At least when Apple puts itself out there (keynotes, advertising, retail, etc.), the production value and overall brand proposition feels just and natural. Don't really know how else to put it into words. Apple comes across more polished. When Samsung does the same, even with the best production companies and advertising partners, they come off as campy, cheesy, and trying way too hard too be cool.
Score: 2 Votes (Like | Disagree)

Popular Stories

iOS 26 Battery Glass Feature

iPhone 16 Pro Max 80% Charge Limit: One Year Later, Was It Worth It?

Wednesday September 24, 2025 3:58 pm PDT by
With the iPhone 15 series, I did an experiment and kept my iPhone's Charge Limit set at 80 percent for an entire year. It provided an interesting look at the impact of charge limits on battery longevity, so I decided to repeat it for the iPhone 16 line. Since September 2024, my iPhone 16 Pro Max has been limited to an 80 percent charge, with no cheating. As of today, my battery's maximum...
iOS 26

Everything New in iOS 26.1 Beta 1

Monday September 22, 2025 12:44 pm PDT by
Apple released the first beta of iOS 26.1 today, just a week after launching iOS 26. iOS 26.1 mainly adds new languages to Apple Intelligence, but there are a few other features that are worth knowing about. New Apple Intelligence Languages Apple Intelligence is now available in Danish, Dutch, Norwegian, Portuguese (Portugal), Swedish, Turkish, Chinese (Traditional), and Vietnamese. AirPo...
iPhone 17 Pro Colors

Skipped the iPhone 17 Pro? Here's What is Rumored for iPhone 18 Pro

Tuesday September 23, 2025 8:55 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are still a year away, there are already a few rumors about the devices that offer an early look ahead. Below, we have recapped some of the early iPhone 18 Pro rumors so far. This story was published previously, and it has been updated to reflect the latest rumors. Many early rumors prove to be true, but nothing is confirmed yet, and Apple's...
apple tv 4k new orange

Next Apple TV Expected to Launch This Year With These New Features

Monday September 22, 2025 10:00 am PDT by
The next Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Likely Features N1 Chip With Wi-Fi 7 Last year, Bloomberg's Mark Gurman said the next Apple TV would be equipped with Apple's own combined Wi-Fi and Bluetooth chip, which is...
iphone 17 pro dark blue 1

Apple Blames In-Store MagSafe Chargers for iPhone 17 Pro Display Model Scratches

Wednesday September 24, 2025 10:22 am PDT by
The marks on the iPhone 17 Pro models that people have noticed at Apple retail stores are caused by the chargers that Apple uses, Apple confirmed today. Apple told 9to5Mac that worn MagSafe charging stands in stores are causing marks on the iPhone 17 Pro and iPhone 17 Pro Max. Apple says that the marks are not scratches, and are instead material transfer from the stand to the phone. The...
iPhone 17 Pro USB C Port

iPhone 17 Pro Max's USB-C Charging Speeds Tested With Apple Chargers

Monday September 22, 2025 7:29 am PDT by
The website ChargerLAB has tested the iPhone 17 Pro Max's USB-C charging speeds with a variety of Apple's chargers, from 18W to 140W. The device reached a peak charging speed of around 36W with the following Apple chargers:40W Dynamic Power Adapter with 60W Max 61W USB-C Power Adapter 67W USB-C Power Adapter 70W USB-C Power Adapter 96W USB-C Power Adapter 140W USB-C Power AdapterFor...
AirPods Pro 3 Newsroom

Apple's 'Back to School' Offer Ends Soon, Now Applies to AirPods Pro 3

Wednesday September 24, 2025 7:20 am PDT by
Apple's annual "Back to School" promotion for students ends soon, so act fast if you want to score free AirPods with the purchase of an eligible new Mac or iPad. Until Tuesday, September 30, college students and qualifying educational staff in the U.S. can receive free AirPods 4 with Active Noise Cancellation when they purchase an eligible new Mac or iPad from Apple. This is a $179 value. ...
ios 26 digital id passport wallet

Apple Confirms iOS 26 Wallet Passport Feature is Coming in 2025

Tuesday September 23, 2025 1:06 pm PDT by
Digital ID, the iOS 26 feature that lets U.S. passport holders add their passports to the Wallet app, is coming later in 2025, Apple confirmed today. Apple updated the release timing wording of Digital ID on its iOS 26 features page. "Digital ID will be coming later this year with US passports only," it reads. Prior to today, the footnote for the feature said "Digital ID will be available ...
Apple Intelligence General Feature 2

iOS 26.1 Adds New Apple Intelligence Languages and Expands AirPods Live Translation

Monday September 22, 2025 11:15 am PDT by
With iOS 26.1, Apple Intelligence is gaining support for additional languages, including Danish, Dutch, Norwegian, Portuguese (Portugal), Swedish, Turkish, Chinese (Traditional), and Vietnamese. Apple announced plans to expand the languages that can be used with Apple Intelligence last year, and now the added language support is here. Apple Intelligence is now available in the following...
maxresdefault

iPhone 17 Pro is Vulnerable to Scratching, But Not Where You Might Think

Tuesday September 23, 2025 2:18 pm PDT by
Early reports have suggested that the iPhone 17 Pro and iPhone Air are more vulnerable to scratches and scuffs, primarily due to damage spotted at Apple Stores. Apple customers have discovered that the iPhone Air and iPhone 17 Pro models Apple has out for display at its retail locations have scratching in the area of the MagSafe charger. Those devices are handled by hundreds to thousands of...