Apple Responds to Developers Regarding Expired Mac App Store Security Certificates

Last week some users and developers experienced an issue that displayed a "damaged" error when attempting to open select apps from the Mac App Store, including popular apps like 1Password, Tweetbot and Byword. Today, Apple has sent an email to developers explaining what happened and how to fix their apps.

CUDcjswUsAAiKe-
In the email, which developer Donald Southard Jr. shared on Twitter, Apple explains that the company issued a new security certificate for the Mac App Store in September in anticipation of the expiration of the old certificate. The new certificate used a stronger SHA-2 hashing algorithm instead of the old SHA-1 algorithm. Hashing algorithms are used by certificate authorities to sign security certificates.

However, two issues caused users to experience errors when starting up apps. The first issue, according to Apple, is that there was a caching issue with the Mac App Store that required users to restart their computers and re-authenticate with the Mac App Store to clear out the old cache. Apple says it's working on a fix for this in an upcoming OS X update. The other issue is that some apps were running an older version of OpenSSL that didn't support SHA-2. Apple says it replaced the SHA-2 certificate with a new SHA-1 certificate last Thursday night.

Finally, Apple says that "most of the issues are now resolved", but that some apps might still experience problems if the apps make "incorrect assumptions" about the Mac App Store's security certificates. Apple asks developers to make sure their code adheres to the Receipt Validation Programming Guide and to resubmit apps for expedited review if necessary. The AppleCare support team has also been briefed with the latest troubleshooting information for users.

Top Rated Comments

Bubba Satori Avatar
86 months ago
With all the ills in the world, you have time to be this bothered about this. Consider that for a moment.
This is not illsintheworldRumors.
Consider that for a moment.
Score: 15 Votes (Like | Disagree)
Ankou_Sabat Avatar
86 months ago
Actually this response does nothing about a much larger issue on the App Store.

Take the Tweetbot issue which I had hit me. They had released a new version, Tweetbot 2.1.1, right before this issue happened on Oct 15. This updated version is incompatible with Mac OS Mavericks (10.09) so those running Mavericks were stuck with the previous version. This means that for all those running an OS older than 10.10, you're only able to run Tweetbot 1.6.2. If you go to the App Store and try to update it, or even re-download on such an older OS it explicitly tells you of the incompatibility and says that it will download the "old" version for compatibility.

That would be fine, except the old versions are still signed with the EXPIRED CERTIFICATE! So even if you follow the directions to "re-download the damaged app" it will refuse to run because the certificate signed is expired. So the only "fix" is to upgrade your OS to 10.10. Sure it can be argued to upgrade to the latest version, but there are quite a few instances where this is impossible to do and as such, Apple has just put an expiration date on older software preventing you from running it by linking it to this certificate and not providing developers a way to re-sign those submissions with an updated cert. Neither does the App Store itself provide such a facility.

So if by the current expiration date which I believe now is 2 years from now, if your computer is unable to be upgraded to current OS and the current version is unsupported on your system, then you are completely out of luck and stuck with no app that you paid for. This makes the "download old version" feature in the App Store completely flawed if they provide no way to back sign older provided version on the store front.
Score: 11 Votes (Like | Disagree)
sw1tcher Avatar
86 months ago
Software is like that. It's always just about to fall down around our ears, except usually someone is there trying to stop that from happening. Sometimes there are screw ups.
Software purchased through the MAS is like that. From what I read, people who purchased the same software directly from the developer or through other means didn't have to deal with this nonsense.

In the good ol' days, prior to the existence of the MAS, online activation, and subscription services, I'd install a program and it would just work™ until it got replaced or the computer died.
Score: 9 Votes (Like | Disagree)
gijoeinla Avatar
86 months ago
Did someone at Apple win a prize for drafting a note with the most use of "issues" in the first paragraph? How did this letter get by Apple PR?

If Apple normally does one thing well, it's strong apologies once they've completed an investigation into a problem. This letter is not that.

Yes let's tear apart the letter for next 30 posts shall we. Let's question Apples integrity over it.

Oh my god. Get over it!
Score: 7 Votes (Like | Disagree)
applerocks Avatar
86 months ago
Did someone at Apple win a prize for drafting a note with the most use of "issues" in the first paragraph? How did this letter get by Apple PR?

If Apple normally does one thing well, it's strong apologies once they've completed an investigation into a problem. This letter is not that.
Score: 5 Votes (Like | Disagree)
alphaod Avatar
86 months ago
Maybe it'll get some developers to finally update their apps.
Score: 5 Votes (Like | Disagree)

Popular Stories

maxresdefault

M2 13-Inch MacBook Pro With 256GB SSD Appears Slower Than Equivalent M1 in Real-World Speed Tests

Monday June 27, 2022 1:57 pm PDT by
Benchmark testing has indicated that the 256GB variant of the 13-inch MacBook Pro with M2 chip offers slower SSD performance than its M1 equivalent, and now real-world stress testing by YouTuber Max Yuryev of Max Tech suggests that the 256GB SSD in the 13-inch MacBook Pro is also underperforming in day-to day-usage. The M2 MacBook Pro with 256GB SSD and 8GB RAM was slower than the M1 MacBook ...
original iphone 2007

15 Years Ago Today, the iPhone Went On Sale

Wednesday June 29, 2022 4:43 am PDT by
Fifteen years ago to this day, the iPhone, the revolutionary device presented to the world by the late Steve Jobs, officially went on sale. The first iPhone was announced by Steve Jobs on January 9, 2007, and went on sale on June 29, 2007. "An iPod, a phone, an internet mobile communicator... these are not three separate devices," Jobs famously said. "Today, Apple is going to reinvent the...
macbook air m2

Exclusive: Apple Plans to Launch MacBook Air With M2 Chip on July 15

Wednesday June 29, 2022 5:23 pm PDT by
The redesigned MacBook Air with the all-new M2 Apple silicon chip will be available for customers starting Friday, July 15, MacRumors has learned from a retail source. The new MacBook Air was announced and previewed during WWDC earlier this month, with Apple stating availability will begin in July. The MacBook Air features a redesigned body that is thinner and lighter than the previous...
maxresdefault

Video Comparison: M2 MacBook Pro vs. M1 MacBook Pro

Tuesday June 28, 2022 2:45 pm PDT by
Apple last week launched an updated version of the 13-inch MacBook Pro, and it is the first Mac that is equipped with an updated M2 chip. As it's using a brand new chip, we thought we'd pick up the M2 MacBook Pro and compare it to the prior-generation M1 MacBook Pro to see just what's new. Subscribe to the MacRumors YouTube channel for more videos. For the video comparison, we're using the...
iPhone 11 Pro vs iPhone 14 Pro

iPhone 11 Pro vs. 14 Pro: New Features to Expect if You've Waited to Upgrade

Monday June 27, 2022 11:22 am PDT by
With many customers choosing to upgrade their iPhone every two or three years nowadays, there are lots of iPhone 11 Pro users who might be interested in upgrading to the iPhone 14 Pro later this year. Those people are in for a treat, as three years of iPhone generations equals a long list of new features and changes to look forward to. Below, we've put together a list of new features and...
iPhone vs Galaxy Larger

Apple Executive Says Samsung Copied the iPhone and Simply 'Put a Bigger Screen Around It'

Tuesday June 28, 2022 8:59 am PDT by
The Wall Street Journal's Joanna Stern today shared a new documentary about the evolution of the iPhone ahead of the 15th anniversary of the device launching on June 29, 2007. The documentary includes an interview with Apple's marketing chief Greg Joswiak, iPhone co-creator Tony Fadell, and a family of iPhone users. One segment of the interview reflects on Android smartphones gaining larger...
M2 Pro and Max Feature

Apple's Upcoming M2 Pro Chip for High-End MacBook Pro and Mac Mini Will Reportedly Be 3nm

Monday June 27, 2022 7:31 am PDT by
TSMC will manufacture Apple's upcoming "M2 Pro" and "M3" chips based on its 3nm process, according to Taiwanese industry publication DigiTimes. "Apple reportedly has booked TSMC capacity for its upcoming 3nm M3 and M2 Pro processors," said DigiTimes, in a report focused on competition between chipmakers like TSMC and Samsung to secure 3nm chip orders. As expected, the report said TSMC will...
Apple 5G Modem Feature Triad

Kuo: Apple's Work on 5G Modem Chip 'Failed,' Qualcomm to Remain Supplier for 2023 iPhones

Tuesday June 28, 2022 9:06 am PDT by
For the last several years, Apple has been working to develop its own 5G modem chip so that it won't need to rely on Qualcomm as a supplier, but according to Apple analyst Ming-Chi Kuo, Apple's efforts "may have failed." Kuo says that his "latest survey" suggests that development on the chip has stalled, which means Qualcomm would remain the exclusive supplier for 5G chips for the 2023...