Apple has commented on the ongoing complaints about the iPhone 6 Plus bending in user pockets, telling CNBC that the new iPhones include steel/titanium inserts to reinforce stress locations and that they use the "strongest glass in the industry."
The company went on to say that only nine customers had complained about bent iPhones, suggesting the issue is not as widespread as it has appeared in the media. It also stated that both the iPhone 6 and 6 Plus have met or exceeded testing for strength and durability, and that bending in the iPhone 6 Plus during normal use is "extremely rare."
Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.
With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.
Reports of the iPhone 6 Plus's weakness to bending first began trickling in on Monday, after several MacRumorsforum members shared images of devices that had bent while in a pocket. The bending issue went viral after a YouTuber posted a video of the iPhone 6 Plus warping out of shape when bent in his hands, which caused significant damage near the device's volume buttons.
Given the media attention the bending received, it was difficult to tell how many users were truly affected by iPhone 6 Plus bending during real world usage. Though Apple kept quiet on the issue until today, the company has been directing its support staff to replace affected phones under warranty following a visual inspection.
Key details about the overall specifications of the iPhone 17 lineup have been shared by the leaker known as "Ice Universe," clarifying several important aspects of next year's devices. Reports in recent months have converged in agreement that Apple will discontinue the "Plus" iPhone model in 2025 while introducing an all-new iPhone 17 "Slim" model as an even more high-end option sitting...
Following nearly two years of rumors about a fourth-generation iPhone SE, The Information today reported that Apple suppliers are finally planning to begin ramping up mass production of the device in October of this year. If accurate, that timeframe would mean that the next iPhone SE would not be announced alongside the iPhone 16 series in September, as expected. Instead, the report...
Wednesday July 24, 2024 9:06 am PDT by Joe Rossignol
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The upcoming iPhone 16 models that we're expecting to see in September are going to be quite similar to the iPhone 15 models, but rumors suggest that Apple is making big changes in 2025. We've been hearing hints of an all-new device in the iPhone lineup, and it may be the most expensive iPhone Apple has offered to date. New 'Slim' Design Rumors have taken to referring to the new iPhone 17...
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Apple is planning to release at least one iPhone 17 model next year with mechanical aperture, according to a report published today by The Information. The mechanical system would allow users to adjust the size of the iPhone 17's aperture, which refers to the opening of the camera lens through which light enters. All existing iPhone camera lenses have fixed apertures, but some Android...
NINE! Out of millions. That doesn't mean there won't be more, but based on the internet stories, you'd think it was 9 million out of the 10 million sold. Geez.
Apple sells 10 million units. 9 people complain of a problem. The media focuses on the 9 people not the 9,999,991 who are doing fine.
Frankly, if you buy an ultra thin $700 computer, which the iPhone is, and mistreat it, you kind of get what you deserve.
The use of the term 'bendgate' is also so pathetic. It could not be a more minor issue and Apple have already said they will make it right with those nine people.
