Apple has commented on the ongoing complaints about the iPhone 6 Plus bending in user pockets, telling CNBC that the new iPhones include steel/titanium inserts to reinforce stress locations and that they use the "strongest glass in the industry."
The company went on to say that only nine customers had complained about bent iPhones, suggesting the issue is not as widespread as it has appeared in the media. It also stated that both the iPhone 6 and 6 Plus have met or exceeded testing for strength and durability, and that bending in the iPhone 6 Plus during normal use is "extremely rare."
Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.
With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.
Reports of the iPhone 6 Plus's weakness to bending first began trickling in on Monday, after several MacRumorsforum members shared images of devices that had bent while in a pocket. The bending issue went viral after a YouTuber posted a video of the iPhone 6 Plus warping out of shape when bent in his hands, which caused significant damage near the device's volume buttons.
Given the media attention the bending received, it was difficult to tell how many users were truly affected by iPhone 6 Plus bending during real world usage. Though Apple kept quiet on the issue until today, the company has been directing its support staff to replace affected phones under warranty following a visual inspection.
NINE! Out of millions. That doesn't mean there won't be more, but based on the internet stories, you'd think it was 9 million out of the 10 million sold. Geez.
Apple sells 10 million units. 9 people complain of a problem. The media focuses on the 9 people not the 9,999,991 who are doing fine.
Frankly, if you buy an ultra thin $700 computer, which the iPhone is, and mistreat it, you kind of get what you deserve.
The use of the term 'bendgate' is also so pathetic. It could not be a more minor issue and Apple have already said they will make it right with those nine people.
Sunday January 16, 2022 3:37 pm PST by Joe Rossignol
A bug in WebKit's implementation of a JavaScript API called IndexedDB can reveal your recent browsing history and even your identity, according to a blog post shared on Friday by browser fingerprinting service FingerprintJS.
In a nutshell, the bug allows any website that uses IndexedDB to access the names of IndexedDB databases generated by other websites during a user's browsing session....
Continuing the tradition set with the iPhone 13 Pro, only the highest-end iPhone 14 models will feature Apple's ProMotion display technology, according to a respected display analyst.
Ross Young, who on multiple occasions has detailed accurate information about Apple's future products, said in a tweet that ProMotion will not be expanded to the entire iPhone 14 lineup and will remain...
Tuesday January 18, 2022 6:11 am PST by Joe Rossignol
Apple today filed unreleased iPhone and iPad models in the Eurasian Economic Commission database, as spotted by French blog Consomac.
The filings likely represent the rumored third-generation iPhone SE, fifth-generation iPad Air, and potentially more. The unreleased iPhone models have the identifiers A2595, A2783, and A2784, while the unreleased iPad models have the identifiers A2588, A2589, ...
Tuesday January 18, 2022 11:46 am PST by Juli Clover
Apple today released a new 4C170 firmware update for the AirPods 3, an update from the prior 4C165 that was made available in December.
Apple does not offer details on what's included in new firmware updates for the AirPods, so we don't know what improvements or bug fixes the new firmware brings.
There is no standard way to upgrade the AirPods software, but firmware is...
Tuesday January 18, 2022 10:35 am PST by Juli Clover
Verizon and AT&T's upcoming rollout of new C-Band 5G technology could cause chaos and lead to widespread delays of passenger and cargo flights, major U.S. airlines said on Monday in a letter sent to the White House National Economic Council, the FAA, and the FCC (via Reuters).
"Unless our major hubs are cleared to fly, the vast majority of the traveling and shipping public will essentially...
Monday January 17, 2022 6:46 am PST by Joe Rossignol
Apple is planning to release a fourth-generation iPhone SE with a larger 5.7-inch display as early as 2023, according to display industry consultant Ross Young, who has proven to be a reliable source of information for future Apple products.
The fourth-generation iPhone SE has until now been rumored to launch in 2024, but Young now says a 2023 release is looking more likely....
A Tesla Model 3 owner has resorted to a workaround to implement Apple CarPlay in his vehicle, amid no sign of official support from Tesla (via Tesla North).
Apple CarPlay and Apple Music support are among the most-requested Tesla features, but with no indication that Tesla is willing to implement Apple CarPlay in its vehicles, Polish developer Michał Gapiński took matters into his own...
Saturday January 15, 2022 8:05 pm PST by Joe Rossignol
Apple is planning to release a fifth-generation iPad Air with similar features as the sixth-generation iPad mini, including an A15 Bionic chip, 12-megapixel Ultra Wide front camera with Center Stage support, 5G for cellular models, and Quad-LED True Tone flash, according to Japanese blog Mac Otakara.
Citing reliables sources in China, the report claims that the new iPad Air could be...
Top Rated Comments
Welcome to the internet.
I think Samsung is planting numerous people. lol
Its the same stories and same pictures if you notice.
Apple sells 10 million units. 9 people complain of a problem. The media focuses on the 9 people not the 9,999,991 who are doing fine.
Frankly, if you buy an ultra thin $700 computer, which the iPhone is, and mistreat it, you kind of get what you deserve.
The use of the term 'bendgate' is also so pathetic. It could not be a more minor issue and Apple have already said they will make it right with those nine people.
So where's the 'gate?'
Or has everybody forgotten these tactics that Microsoft used in the 90s?