Apple Drops Out of Top 20 Most Trusted Companies for Privacy

trustApple has dropped out of the Top 20 list in world's largest survey of consumer trust. Apple's 21st ranking in the Ponemon Institute's Most Trusted Companies for Privacy Study is its lowest ranking in three years. The survey asks consumers to name and rate organizations they believe are most committed to protecting the privacy of their personal information.

Apple fell from 8th place in 2009 to 12th in 2010, 14th in 2011 and 21st in 2012. Apple was not the only major company to find itself having been knocked out of a top-20 place, being joined by both Google and Facebook.

The Ponemon Institute is careful to point out that the survey reflects consumer perceptions of privacy, rather than actual privacy practices. Apple Insider notes that Apple has tightened its privacy controls in a number of ways following revelations that the Path app was uploading users' address books without permission. Apple now requires apps to obtain explicit permission from users before contact information can be accessed. Apps also seek permission before using accessing location data.

Both Apple's App Store and Google's Android Market were criticised by the FTC in December for failing to disclose to parents ways in which data might be shared from children's apps.

Popular Stories

m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
All Screen iPhone 2027 Feature 1

Apple to Hide Selfie Camera Under Display of 20th Anniversary iPhone

Monday November 10, 2025 1:55 am PST by
Apple will conceal the front-facing camera under the screen of its 2027 iPhone, a Chinese leaker said today, corroborating reports that Apple's 20th anniversary iPhone will have no visible cutouts in the display. Weibo-based account Digital Chat Station said Apple's development of under-screen camera technology was progressing as planned for adoption in 2027, one year after it will...
iphone pocket%402x

Apple Debuts iPhone Pocket, a Limited Edition iPod Sock-Style Accessory

Tuesday November 11, 2025 1:23 am PST by
Apple has teamed up with Japanese fashion house ISSEY MIYAKE to launch iPhone Pocket, a 3D-knitted limited edition accessory designed to carry an iPhone, AirPods, and other everyday items. The accessory is like a stretchy pocket, not unlike an iPod Sock, but elongated to form a strap made of a ribbed, elastic textile that fully encloses an iPhone yet allows you to glimpse the display...
iphone air thinness

iPhone Air Sales Are So Bad That Apple's Delaying the Next-Generation Version

Monday November 10, 2025 11:41 am PST by
The thin, light iPhone Air sold so poorly that Apple has decided to delay the launch of the next-generation iPhone Air that was scheduled to come out alongside the iPhone 18 Pro, reports The Information. Apple initially planned to release a new iPhone Air in fall 2026, but now that's not going to happen. Since the iPhone Air launched in September, there have been reports of poor sales...
Early Black Friday Deals 1

The Best Early Black Friday Apple Deals on AirPods, Apple Watch, iPad, and More

Saturday November 8, 2025 6:16 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
homepod mini colors

New HomePod Mini Coming Soon With These Features

Tuesday November 11, 2025 7:30 am PST by
Apple is expected to announce a new HomePod mini imminently, headlining with new chips. Here are all of the new features we're expecting. The second-generation HomePod mini is highly likely to contain a more up-to-date chip for more advanced computational audio and improved responsiveness. The current HomePod mini is equipped with the Apple Watch Series 5's S5 chip from 2019. Apple is likely ...
Apple fitness plus feature

Future of Apple Fitness+ 'Under Review'

Sunday November 9, 2025 5:30 am PST by
The future of Apple Fitness+ is "under review" amid a reorganization of the service, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that Apple Fitness+ remains one of the company's "weakest digital offerings." The service apparently suffers from high churn and little revenue. Nevertheless, Fitness+ has a small, loyal fanbase that...
iphone black friday gold

The Best Early Black Friday iPhone Deals

Monday November 10, 2025 10:18 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...

Top Rated Comments

elkk Avatar
167 months ago
facebook has been knocked out of the top 20 most trusted companies...

facebook was actually viewed as a trusted company..?
Score: 31 Votes (Like | Disagree)
Lesser Evets Avatar
167 months ago
Show me a person that trusts a company, I'll show you a world-class moron.
Score: 23 Votes (Like | Disagree)
apfeljonas Avatar
167 months ago
Anyone else first thought that institute's name was Pokemon?
Score: 17 Votes (Like | Disagree)
rmwebs Avatar
167 months ago
Not really surprising.

People slate Google when it comes to privacy, but in reality all the big boys adopt the same approach, Google are just able to make more cash out of it than anyone else due to their search business.

At the end of the day not a single one of them uses identifiable information, it doesn't get sold to anyone, its all used for advertisements and working out usage trends to tweak services. We for example make use of visitor tracking (like most websites do) to work out where people leave our site, so for things like online shops you can say 'ok where did our site go wrong - why did the user not checkout' and tweak stuff until your conversion rates improve.

The idea that someone like Google, Apple, Microsoft, etc are secretly selling your personal details is just dumb.

----------

So much for doubling down security ;)
They never said anything about your security though ;) :p
Score: 12 Votes (Like | Disagree)
MRU Avatar
167 months ago
Is the Ponemon Institute a widely respected/trusted institute? I've never head d them before.
Everyones heard of Ponemon ;-)

Score: 10 Votes (Like | Disagree)
WiiDSmoker Avatar
167 months ago
Anyone else first thought that institute's name was Pokemon?

Gotta Protect Them All!
Score: 8 Votes (Like | Disagree)