J.C. Penney Hires Key Apple Executive from Retail Store Design Team

Since taking the helm of department store chain J.C. Penney last November, former Apple retail chief Ron Johnson has rebuilt much of his new company's executive team, in many cases bringing in associates he had worked with at Apple or in his earlier stint at Target. Until now, Johnson appears to have avoided tapping Apple's staff directly, bringing in Apple veterans who had already left the company for other jobs.

But as announced in a J.C. Penney press release today, Johnson has expanded his executive team again, this time hiring Ben Fay, a key member of Apple's retail store design team to help lead the next-generation of department store designs.

"Ben is an incredibly creative professional with extraordinary leadership skills. Having worked with him over the last 12 years, I am delighted to see Ben step into this new role at jcp," said Johnson. "His design influence has made the Apple stores highly regarded retail destinations around the world, and I am excited to have Ben place his own mark on jcp as we re-imagine the jcpenney store of the future."

According to his LinkedIn profile, Fay spent eight years as a senior director at Apple, overseeing retail store and corporate office design. Prior to arriving at Apple itself, he spent four years at architecture firm Gensler, where he focused on Apple's retail projects. With that résumé, Fay clearly played a key role in the development of the Apple retail store concept alongside Johnson and other members of the team.

apple store amsterdam staircase
Interior of Apple's Amsterdam retail store

Fay's move to J.C. Penney comes just as former Dixons Retail CEO John Browett begins work at Apple as Johnson's replacement. Browett was named Apple's senior vice president of retail in January, but did not officially start with the company until last week.

Browett brings an international flavor to Apple's retail effort, with international stores having been an increasing focus for Apple in recent years, a trend that is expected to continue as Apple works to expand its global reach. The company has also been placing emphasis on larger, iconic stores to help promote the company's brand while providing more space to serve the growing number of Apple customers.

Popular Stories

Generic iOS 18

Apple Announces iOS 18.2 Launching Today With These New Features

Wednesday December 11, 2024 5:23 am PST by
Apple has announced that iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 will be released today following more than six weeks of beta testing. For the iPhone 15 Pro and iPhone 16 models, the update introduces additional Apple Intelligence features, including Genmoji for creating custom emoji, Image Playground and Image Wand for generating images, and ChatGPT integration for Siri. There is also ...
iphone 17 pro concept render cameras

Major iPhone 17 Pro Redesign Backed by Supply Chain Info, Claims Leaker

Thursday December 12, 2024 4:36 am PST by
Next year's iPhone 17 Pro models will reportedly feature a major redesign, specifically centering around changes to the rear camera module, and now new supply chain information appears to confirm the striking change, according to a Chinese leaker. iPhone 17 Pro concept render Late last month, The Information's Wayne Ma claimed that the rear of the ‌iPhone 17‌ Pro and ‌iPhone 17‌ Pro...
m4 mac mini hands on

Cloud-Based M4 and M4 Pro Mac Mini Models Now Available

Wednesday December 11, 2024 7:34 am PST by
Developers now have access to cloud-based M4 and M4 Pro Mac mini units via MacWeb, a Silicon Valley-based provider of cloud services. The company has launched three configurations of the new Mac mini, powered by Apple's M4 and M4 Pro chips. Developers and IT teams can rent these machines for tasks ranging from basic development to advanced artificial intelligence modeling, providing an...
macOS Sequoia Night Feature

Apple Releases macOS Sequoia 15.2 With New Apple Intelligence Features

Wednesday December 11, 2024 10:02 am PST by
Apple today released macOS Sequoia 15.2, the second update to the macOS Sequoia operating system that was released in September. macOS Sequoia 15.2 comes over a month after the release of macOS Sequoia 15.1. Mac users can download the ‌macOS Sequoia‌ update through the Software Update section of System Settings. macOS Sequoia 15.2 adds Image Playground, an app that lets you create...
apple tv purple

New Apple TV and HomePod Mini Launching in 2025

Thursday December 12, 2024 10:39 am PST by
Apple plans to refresh both the Apple TV and the HomePod mini in 2025 as part of a major push into refreshing its smart home product offerings, reports Bloomberg's Mark Gurman. In a report on an upcoming Apple-designed Bluetooth and Wi-Fi chip, Gurman says that the chip will be introduced in a new Apple TV and HomePod mini that are "scheduled" for 2025. While there is no exact timeline...
macbook air m2 13 inch

macOS Sequoia 15.2 Confirms New M4 MacBook Air Models Are Coming

Wednesday December 11, 2024 10:54 am PST by
Apple today made a mistake with its macOS Sequoia 15.2 update, releasing the software for two Macs that have yet to be launched. There is a software file for "Mac16,12" and "Mac16,13," which are upcoming MacBook Air models. The leaked software references the "MacBook Air (13-inch, M4, 2025)" and the "MacBook Air (15-inch, M4, 2025)," confirming that new M4 MacBook Air models are in...
maxresdefault

Apple Releases iOS 18.2 and iPadOS 18.2 With Genmoji, Image Playground, Siri ChatGPT and More

Wednesday December 11, 2024 10:03 am PST by
Apple today released iOS 18.2 and iPadOS 18.2, the second major updates to the iOS 18 and iPadOS 18 updates that came out in September. The new updates come over a month after Apple released iOS 18.1 and iPadOS 18.1. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General >...

Top Rated Comments

Dr McKay Avatar
165 months ago
I really don't like that store look, it's too bright, white everywhere. It's just so.....bland.

I really like the Apple Stores where they have a Brick Wall, Wooden floors, at least some colour differentiation. Those types of stores have character.
Score: 8 Votes (Like | Disagree)
GSPice Avatar
165 months ago
be prepared from beauty to the beast, browlett DIXONS STYLE, their stores were shocking, i dont hold much hope for him, but know that apple is bigger than one browlett!!!

blow45, he looks like a bag of shi@@

Didn't know they had open-air urinals at Dixons
Score: 7 Votes (Like | Disagree)
blow45 Avatar
165 months ago
I wonder how they keep that much glass clean. Maybe it's part of someone's job description to clean it after the store closes every day? To reach the upper parts on the outside, you'd have to use a cleaner on a pole and it can't be a straight one like they use for cleaning windows; it would have to be curved. I'd just like to see an article about how they keep it clean.

In the same way we keep every glass clean, and someone works his ass off, no big mystery really...
Score: 6 Votes (Like | Disagree)
SteveJobsUK Avatar
165 months ago
I wonder how they keep that much glass clean. Maybe it's part of someone's job description to clean it after the store closes every day? To reach the upper parts on the outside, you'd have to use a cleaner on a pole and it can't be a straight one like they use for cleaning windows; it would have to be curved. I'd just like to see an article about how they keep it clean.

You know what, it'd be a great idea to have someone who's paid just to clean. What a revolutionary idea.
Score: 5 Votes (Like | Disagree)
LaWally Avatar
165 months ago
Apple Stores are continuously successful because they're not stores. They're experiences. Where you then just happen to be able to buy stuff.
But how many stores are like the one shown? There are three Apple Stores in Orlando and they are all just another store in a mall. Sure they have a distinctive glass front which differentiates them from other retailers, but otherwise there is nothing of an "experience".

As for me, when I go to an Apple store I am looking to get in, get what I need, and get out. An "experience", no thanks.
Score: 5 Votes (Like | Disagree)
Ca$hflow Avatar
165 months ago
How would you like to be the cleaning lady in that store. :eek:
Score: 5 Votes (Like | Disagree)