Apple has started sending out emails to Australian customers who may have been misled about the advertised "4G" capabilities of the new iPad.
Apple explains in the email that the new iPad is not compatible with Australian LTE or WiMAX networks, but does support "fast cellular networks" such as HSPA, HSPA+, and DC-HSDPA
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The offer for returns is a response to complaints by Australian regulators that Apple's use of the term "4G" in its Australian marketing may have misled some customers into thinking that the new iPad would work on Australian LTE/WiMAX networks.
Apple is allowing Australians who purchased the new iPad before March 28th to return it for a full refund.
Related Roundup: iPad
Tag: Australia
Buyer's Guide: iPad (Neutral)
Top Rated Comments
(View all)such a hassle over minuscule facts
Exactly! All carriers around the world should have changed their LTE hardware to be compatible with Apple's "resolutionary" new product. What are they thinking?! Haven't they heard yet that the world solely evolves around Apple and their decision to only support the US-American minority standard? Blasphemy!
Whoever finds extreme cynicism in this post can keep and collect it.
maybe good will come from this. Maybe it will make Australia get off its ass and upgrade instead of children fighting each other in parliment.
Upgrade what? Their telco hardware to a standard that isn't used anywhere in the world but the US (and Canada)? Doesn't sound like an upgrade to me.If a company advertised and sold a product in USA without making it very clear it wouldn't work in that market could you imagine the whinging we'd hear then!?
I bought my iPad knowing what I was buying (and we don't have LTE here in New Zealand) but the lack of clarity is designed to confuse and drive sales which is very wrong.
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