Australian Regulators Targeting Apple Over '4G' Marketing Claims on New iPad

The Sydney Morning Herald reports that Australian regulators are taking action to address "misleading" marketing claims regarding the new iPad, with the Australian Competition and Consumer Commission (ACCC) announcing that it will pursue injunctions, fines and other remedies in its case. The issue stems from Apple's use of "4G" in its marketing terms for the cellular-capable models of the new iPad, while 4G LTE compatibility is actually only offered in the United States and Canada due to differences in the frequency bands used for LTE in different countries.

“The ACCC alleges that Apple's recent promotion of the new "iPad with WiFi + 4G" is misleading because it represents to Australian consumers that the product "iPad with WiFi + 4G" can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case.

The competition regulator said it was seeking injunctions, penalties, corrective advertising and refunds to consumers who were misled.

ipad australia ultrafast wireless
Apple has added fine print in several places on its website to clarify that LTE connectivity is not available in most countries, but the ACCC clearly feels that this step is insufficient and that the company should cease using the "4G" term in association with the iPad in countries where the device is incompatible with LTE networks.

Related Roundup: iPad
Buyer's Guide: iPad (Buy Now)
Related Forum: iPad

Top Rated Comments

ColinF Avatar
139 months ago
After reading a bit about this I would have to agree with our Aussie cousins.
Its not that most carriers in the UK/Australia/New Zealand/Wherever dont offer 4G (although most dont) its that WHEN they do the new ipad still wont work on them.
The frequencies are different and it will never be physically capable of using 4G services in those countries. Ever.

So yes, 4G should be removed in those countries where it will simply never work.
Put it this way - if an Australian carrier DID start offering 4G services and someone bought a 4G ipad there, would they not be within their rights to complain when it didnt work?
"Oh we didnt mean YOUR 4G"
Score: 51 Votes (Like | Disagree)
GaiaAero Avatar
139 months ago
Score: 33 Votes (Like | Disagree)
Chundles Avatar
139 months ago
Isn't it the carrier that defines this?

No.

The iPad cannot connect to 4G LTE networks in Australia due to incompatible frequencies.

It can connect to HSPA+ and DC-HSPA but these are not 4G.
Score: 27 Votes (Like | Disagree)
BMNB1tch Avatar
139 months ago
dont worry Australia

the USA doesnt have 4G either

Verizon and AT&T just rebranded their "3G" networks as "4G"

they claim speeds of 20mb up and down

however proper 4G is 100mb mobile and 1gbps stationary up/down
Score: 26 Votes (Like | Disagree)
Chundles Avatar
139 months ago
People want to sue Apple for anything these days. This is just ridiculous :rolleyes: People need to understand the technology they're buying...and the hardware inside. If someone buys an iPad and doesn't have a wifi network at home can they sue Apple too??? Come on Australia...

They're not being sued.
Score: 22 Votes (Like | Disagree)
jclardy Avatar
139 months ago
dont worry Australia

the USA doesnt have 4G either

Verizon and AT&T just rebranded their "3G" networks as "4G"

they claim speeds of 20mb up and down

however proper 4G is 100mb mobile and 1gbps stationary up/down

AT&T and t-mobile rebranded their 3.5G to 4G. LTE is an actual 4G technology capable of the "standard" speeds but in its current implementation it is slower. Eventually it will grow to "true 4G" speeds. But when that happens they will probably brand it as 5th generation :D
Score: 14 Votes (Like | Disagree)

Popular Stories

Cyber Monday Deals Feature 2022

Best Cyber Monday Apple Deals Still Available for AirPods, Apple TV, iPad, and More

Monday November 28, 2022 5:24 am PST by
The Black Friday and Cyber Monday holiday shopping rush is drawing to a close, but there are still some good deals to be had out there. For Apple products, many of the deals you've seen since last week are still available, though some have expired. So for anyone who missed out on Black Friday deals, there's still an opportunity to get some of the year's best prices on many Apple devices. Note: ...
iPhone 14 Pro Rear Camera

iPhone 15 to Use 'State-of-the-Art' Image Sensor From Sony for Better Low-Light Performance

Monday November 28, 2022 11:00 am PST by
Apple's upcoming iPhone 15 models will be equipped with Sony's newest "state of the art" image sensors, according to a report from Nikkei. Compared to standard sensors, Sony's image sensor doubles the saturation signal in each pixel, allowing it to capture more light to cut down on underexposure and overexposure. Nikkei says that it is able to better photograph a person's face even with...
Apple Watch Ultra Oceanic Plus App

Apple Announces Oceanic+ App Now Available for Apple Watch Ultra

Monday November 28, 2022 6:11 am PST by
Apple today announced that the Oceanic+ app is available for the Apple Watch Ultra starting today. Designed by Huish Outdoors in collaboration with Apple, the app serves as a dive computer for recreational scuba diving at depths up to 40 meters/130 feet. Apple already offers a basic Depth app on the Apple Watch Ultra for viewing your current depth, maximum depth reached, water temperature,...
app store awards 2021

Apple Announces 2022 App Store Award Winners, Highlighting Best Apps of the Year

Tuesday November 29, 2022 3:10 am PST by
Apple today announced its 2022 App Store Award winners, highlighting the 16 best apps and games selected by Apple's global App Store editorial team. The top apps were chosen by Apple for their quality, innovative technology, creative design, positive cultural impact, and ability to deliver "exceptional experiences." Apple CEO Tim Cook said: This year's App Store Award winners reimagined...
rapid security response

Apple Releases Another Rapid Security Response Update for iOS 16.2 Beta Users

Monday November 28, 2022 10:16 am PST by
Apple today released a Rapid Security Response update that is available for those running the iOS 16.2 beta, marking the launch of the second RSR update since the feature was released in iOS 16. The Rapid Security Response Update is designed to provide iOS 16.2 beta users with bug fixes without the need to install a full update. The initial RSR release for iOS 16.2 beta users was a test with ...
twitter elon musk

Elon Musk Claims Apple Has 'Mostly Stopped' Offering Ads on Twitter and Is Making Moderation Demands

Monday November 28, 2022 10:42 am PST by
Apple has cut back on its Twitter advertising, according to Twitter CEO Elon Musk. In a tweet, Musk said that Apple has "mostly stopped" its Twitter ads, asking if Apple hates "free speech." Musk went on to publish a poll asking if Apple should "publish all censorship actions" taken that impact customers and he began retweeting content from companies that Apple has had moderation discussions ...
iphone 11 tesla cybertruck close up

Elon Musk Pledges to Build iPhone Rival If Apple Ousts Twitter

Tuesday November 29, 2022 2:48 am PST by
Elon Musk has pledged to offer an "alternative phone" if Apple and Google remove Twitter from their app stores, adding to long-standing rumors about an iPhone rival from Tesla. Modified iPhone 11 Pro in the style of the Tesla Cybertruck, by Caviar. Musk's remark came after being asked about the potential scenario of Twitter being removed from app stores, which could conceivably happen if the...
General Black Friday Deals 2022 Green

All the Apple Black Friday Deals You Can Still Get

Friday November 25, 2022 4:40 am PST by
Although Black Friday is now technically over, many Apple products are still seeing major discounts through the weekend as we head into Cyber Monday. In this article, you'll find every Apple device with a notable Black Friday sale that's still available. We'll be updating as prices change and new deals arrive, so be sure to keep an eye out if you don't see the sale you're looking for yet. Note:...