Back in late December, Apple was fined $1.2 million by Italian regulators over allegations that the company promoted its AppleCare extended warranty program to customers without adequately disclosing that many of the program's benefits were already included in the standard two-year warranty required by Italian law.

italian apple store applecare notice
As noted by @setteBIT, Apple has now added to its Italian online store a prominent link sharing the court decision (PDF). The document outlines the requirement that Apple modify the marketing terms for its AppleCare services in Italy within 90 days from the December 21 decision to properly reflect what is covered under standard two-year warranties and to widely publicize that information to consumers.

It is unclear whether Apple will continue to appeal the fine, with today's posting of the decision perhaps designed to meet the court's requirements while the case remains ongoing.

Top Rated Comments

Hellhammer Avatar
119 months ago
Great to see that they follow the law. In any case I guess it is much easier to get stuff repaired if you have AppleCare. At least I buy it most of the times for my MacBooks.

No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.
Score: 5 Votes (Like | Disagree)
Carlanga Avatar
119 months ago
How can you call a hyperlink of font size 10 in black prominent... Sure is in the middle on top of pictures of the items, but it should be at least in red and in bigger letters or with a border like MR created for the pic :roll eyes:
Score: 4 Votes (Like | Disagree)
gnasher729 Avatar
119 months ago
No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.

The laws, even in Italy, don't give you _the same_ rights. They just give you slightly better rights then you might think.

Apple warranty: 1 year unless Apple shows that the problem is your fault.
AppleCare: 3 years unless Apple shows that the problem is your fault.

The Law: 6 months unless Apple shows that the problem is your fault.
A reasonable time / 2 years in Italy if you show that the problem isn't your fault.

So the law gives you more than Apple's warranty, but less than AppleCare. The point is that Apple should have told customers that they have more rights than Apple's warranty, but that doesn't make AppleCare worthless.
Score: 3 Votes (Like | Disagree)
Itzamna Avatar
119 months ago
Once again:

Apple warranty: 1 year unless Apple shows that the problem is your fault.
AppleCare: 3 years unless Apple shows that the problem is your fault.

The Law: 6 months unless Apple shows that the problem is your fault.
A reasonable time / 2 years in Portugal if you show that the problem isn't your fault.

Can you see the tiny tiny little detail "if you show that the problem isn't your fault"? I'll just tell you that you would lose any lawsuit _unless the seller refused to fix problems after you proved it wasn't your fault_.
I'm glad that you know so much about Portuguese law... ;)

Pitty that you are a bit on the wrong side... :P


1st) The article 5 of the Warranty Decree is self explanatory... There is no six months period in Portugal... We have only one single window of 2 years (or 5 depending on the product).

2nd) During those 2 years, the burden of proof that it was (or was not) damage induced by the customer belongs to the manufacter not the customer. I don't have to prove anything. (art. 6 of the Warranty Decree)

3rd) The article 12 in the costumer law says that even if its not the manufacter fault, i can still try to activate the warranty aslong it complies within the warranty decree.

4th) On a side note, we also have a 2 month period where we can and we should complain about manufacturing defects and if any defect is from manufacturing and its a severe defect, we can replace the product for a new one during that period.



Anyway here is the costumer law (in Portuguese):

http://www.acra.pt/_pdf/LEI_DO_CONSUMIDOR.pdf


the warranty decree (again in Portuguese):

http://dre.pt/pdf1sdip/2003/04/083A00/22802283.PDF


And here is another decree about financial and comercial fairplay:

http://dre.pt/pdf1sdip/2007/03/06000/17361739.PDF
Score: 2 Votes (Like | Disagree)
CmdrLaForge Avatar
119 months ago
No offense but it's stupid to pay if laws are giving you the same rights. I know that some countries, especially the US, don't have such laws but in countries that have, you should just take advantage of the legal system. Otherwise we wouldn't have lawsuits like this and companies would keep ripping off people.
I pay because the law is absolutely not giving you the same rights. First, there is a difference between the guarantee from the manufacturer and the warranty from the law. Usually the manufacturer provides one year of guarantee, after that there is an additional 1 year (so two years in total) in which the manufacturer has to repair in case the problem was already there when the product was shipped ( no wear out of connectors etc...) and it is up to the customer to prove that !!! In Germany there are two different terms (Garantie and Gewahrleistung). The law gives you two years of Gewahrleistung not Garantie. I don't know the correct corresponding English terms, here is more info. (http://www.anwalt-seiten.de/artikel/sec1/221.html)

With AppleCare you get 3 years trouble free service and you can much more easily sell the unit on eBay because people know if they receive a unit with any problem they just call Apple and they will fix it.
Score: 2 Votes (Like | Disagree)
Hellhammer Avatar
119 months ago
Prices look really high, can anyone else in a eurozone country confirm that those prices are much higher than normal? 120 Euro for ATV is really expensive and it looks like Apple has just rolled that extra year of warranty into the prices.

Euro prices have VAT included in them, while the US prices are tax-free (sales tax will be added depending on the state).
Score: 2 Votes (Like | Disagree)

Top Stories

iphone 6 in hand

Apple Faces Another iPhone Lawsuit Over 'Programmed Obsolescence'

Monday March 1, 2021 6:44 am PST by
Apple faces a new class-action lawsuit that accuses it of deliberately releasing iOS updates that slowly reduce the performance of an iPhone, forcing customers to upgrade their devices. The lawsuit comes from the Portuguese Consumer Protection Agency, Deco Proteste (via Marketeer), which in a statement says that it will proceed with a case against the Cupertino tech giant because it...
PIA23764 RoverNamePlateonMars web

NASA Mars Perseverance Rover Uses Same PowerPC Chipset Found in 1998 G3 iMac

Tuesday March 2, 2021 3:21 am PST by
NASA's Perseverance rover, which recently made history landing on the surface of Mars, is powered by the same processor used in an iMac more than 23 years old. Image Credit: NASA As reported by NewScientist (via Gizmodo), the rover includes the PowerPC 750 processor, the same chip used in the G3 iMac in 1998. The main chipset is the same; however, there are differences between the...
magsafe charging brick feature

Prosser: iPhone 12 MagSafe Battery Pack to Feature Reverse Charging

Monday March 1, 2021 1:18 pm PST by
Apple is working on MagSafe-compatible battery packs that will be compatible with the iPhone 12 models, and leaker Jon Prosser today said on the Genius Bar podcast that one version of the battery pack will feature "reverse charging." According to Prosser, Apple is working on two versions of the battery packs, one that's a standard version and one that's a premium version with reverse...
iphone 12 pro display video

iPhone 13 to Include 1TB Storage Option and LiDAR Across the Board, Says Wedbush Analyst

Monday March 1, 2021 4:00 am PST by
Apple's forthcoming iPhone 13 could include a 1TB storage option for some models and LiDAR Scanners across the entire lineup, according to a report from Wedbush analysts. In a new note to investors, seen by MacRumors, Wedbush analyst Daniel Ives said that initial Asian supply chain checks gave the firm "increased confidence" that Apple's 5G-driven product cycle would extend well into 2022,...
Top Stories 47 Feature copy

Top Stories: MacBook Pro, iMac, and AirPods Rumors, macOS 11.2.2, MagSafe Wallet Revisited

Saturday February 27, 2021 6:00 am PST by
March is right around the corner, and that means our first good opportunity for Apple product launches in 2021 as the company frequently has significant launches in March or April each year. We're hearing rumors about MacBook Pro, iMac, AirPods, and more, although many of these will be coming out at different times over the course of the year. This week also saw a macOS update to address a ...
microsoft edge ios android

Bill Gates Says His Preference for Android Over iPhone is Due to Pre-Installed Software

Friday February 26, 2021 3:35 am PST by
Microsoft co-founder Bill Gates this week participated in his first meeting on Clubhouse, the increasingly popular invite-only conversation app, where he fielded a range of questions as part of an ongoing book tour. Gates was interviewed by journalist Andrew Ross Sorkin, and given that the Clubhouse app is currently only available on iOS, naturally one of the questions that came up was...
iphone 12 120hz thumbnail feature

Kuo: iPhone 13 Lineup to Feature Smaller Notch and Larger Batteries, 120Hz Display for Pro Models, and More

Monday March 1, 2021 7:50 am PST by
iPhone 13 models will all feature a smaller notch, while the two Pro models will be equipped with low-power LTPO display technology for a 120Hz refresh rate, analyst Ming-Chi Kuo said today in a research note obtained by MacRumors. Subscribe to the MacRumors YouTube channel for more videos. Several other sources have previously claimed that some iPhone 13 models will support a 120Hz refresh...
maxresdefault

HomeKit Essentials Worth Checking Out

Saturday February 27, 2021 7:05 am PST by
HomeKit was slow to take off after its 2014 launch, but now that it's been around for seven years, there are hundreds of HomeKit products available, ranging from doorbells and speakers to TVs, lights, and cameras. In our latest YouTube video, we rounded up some of our favorite HomeKit products that we find most useful. Subscribe to the MacRumors YouTube channel for more videos. HomePod...
First Look Big Sur Feature2

Apple Releases macOS Big Sur 11.2.2 to Prevent MacBooks From Being Damaged by Third-Party Non-Compliant Docks

Thursday February 25, 2021 10:07 am PST by
Apple today released macOS Big Sur 11.2.2, the fourth update to the macOS Big Sur operating system that launched in November. macOS Big Sur 11.2.2 comes two weeks after the release of macOS Big Sur 11.2.1, a bug fix update. The new ‌‌‌‌macOS Big Sur‌‌‌ 11.2.2‌ update can be downloaded for free on all eligible Macs using the Software Update section of System Preferences....
Apple Prefer Lightning Over USB C Feature

iPhone Sticking With Lightning Port Over USB-C for 'Foreseeable Future'

Tuesday March 2, 2021 9:32 am PST by
Apple will retain the Lightning connector on the iPhone for the "foreseeable future," with no intention of switching to USB-C, according to reliable analyst Ming-Chi Kuo. In spite of much of the industry moving toward USB-C, Apple will not be using it to replace the Lightning connector on the iPhone 13, or indeed on any iPhone model for the time being. In a note seen by MacRumors yesterday,...