Apple Internal Support Acknowledges MacBook Air Display Issues, Software Update Coming
Earlier this week, we
noted increasing reports of video distortion and other issues being experienced by users of Apple's new MacBook Air. According to
BGR's new tipster with access to Apple's internal support documentation, the company is
aware of the issue and will address it in a forthcoming software update.
According to the support documents captured by the tipster, Apple has identified both "horizontal flickering" and "fading dark to light colors" as symptoms users may experience.
Until the software update is rolled out, support staff are advised to force a display power cycle on the customer's computer by closing the display and allowing the computer to sleep for ten seconds in an effort to address the issue.
Have the customer put the computer to sleep by closing the lid, wait 10 seconds, then open the lid to wake the computer. This should force a display power cycle, and the display should return to normal. Do not process an EFFA capture if the issue is resolved after this sleep and wake cycle.
The issue has been isolated and will be fixed in an upcoming software update.
No timeframe for the release of the software update is known at this time.
Popular Stories
Apple turns 50 this year, and its CEO Tim Cook has promised to celebrate the milestone. The big day falls on April 1, 2026.
"I've been unusually reflective lately about Apple because we have been working on what do we do to mark this moment," Cook told employees today, according to Bloomberg's Mark Gurman. "When you really stop and pause and think about the last 50 years, it makes your heart ...
While the iOS 26.3 Release Candidate is now available ahead of a public release, the first iOS 26.4 beta is likely still at least a week away. Following beta testing, iOS 26.4 will likely be released to the general public in March or April.
Below, we have recapped known or rumored iOS 26.3 and iOS 26.4 features so far.
iOS 26.3
iPhone to Android Transfer Tool
iOS 26.3 makes it easier...
Apple recently acquired Israeli startup Q.ai for close to $2 billion, according to Financial Times sources. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone maker Beats in 2014.
This is also the largest known Apple acquisition since the company purchased Intel's smartphone modem business and patents for $1 billion in 2019....
Apple plans to announce the iPhone 17e on Thursday, February 19, according to Macwelt, the German equivalent of Macworld.
The report, citing industry sources, is available in English on Macworld.
Apple announced the iPhone 16e on Wednesday, February 19 last year, so the iPhone 17e would be unveiled exactly one year later if this rumor is accurate. It is quite uncommon for Apple to unveil...
In the iOS 26.4 update that's coming this spring, Apple will introduce a new version of Siri that's going to overhaul how we interact with the personal assistant and what it's able to do.
The iOS 26.4 version of Siri won't work like ChatGPT or Claude, but it will rely on large language models (LLMs) and has been updated from the ground up.
Upgraded Architecture
The next-generation...
