Apple Investigating Issue With Monster Headphones [Updated]
Apple is reportedly investigating an issue with a number of
Monster-branded headphones designed to use Apple's Remote and Mic technology. According to photo screenshots of an internal Apple service bulletin, headphones included on the extensive list do not meet Apple's technical specifications and can cause iPods and iPhones to play and pause erratically.
Several Monster headphone models using Apple's Remote and Mic technology do not meet Apple's technical specifications. These headphones use conductive flanges, which can result in electrical shorts that cause an iPod or iPhone to pause and play erratically. Customers may not be aware that the issue is caused by the headphones and may believe that the iPod or iPhone is defective instead. There are no known safety concerns and no known risk of damage to the iPod/iPhone or headphones.
The list of nearly two dozen headphone models affected by the issue include representatives of Monster's Lil Jamz, Jamz, Turbine (Pro and Basic), and Heartbeats lines. The service bulletin does not appear to recommend a specific course of action for Apple representatives or the customers affected by the issue, but they should presumably contact Monster for support.
Update: Monster has provided
BGR with a
statement on the situation:
Monster was recently made aware by Apple that some of our Jamz, Turbine and Heartbeats headphones with ControlTalk may experience some irregularities under certain circumstances (it does NOT affect ControlTalk Universal). This irregularity potentially affects a very small fraction of our headphones and to this date we have received no customer complaints. However, because the customer experience is our top priority, Monster immediately stopped shipment of all potentially affected products.
With the exception of the black or chrome Heartbeats with ControlTalk, this issue does not affect any other of the Beats by Dr. Dre products. If you think you are experiencing a problem with one of the headphones listed below, please contact Monster customer service [http://www.monstercable.com/service] to receive a replacement.
Potentially affected products include ControlTalk versions of Lil Jamz, Jamz, Turbine, Turbine Pro and Heartbeats.
Popular Stories
As reported by Bloomberg today, some of the new iPhone 17 Pro and iPhone Air models on display at Apple Stores today are already scratched and scuffed.
French blog Consomac also reported on this topic.
The scratches appear to be most prominent on models with darker finishes, including the iPhone 17 Pro and Pro Max in Deep Blue, and the iPhone Air in Space Black.
Images Credit: Consoma ...
Next year's rumored foldable iPhone will showcase an ultra-thin design resembling "two titanium iPhone Airs side-by-side," according to Bloomberg's Mark Gurman.
Writing in the Q&A section of his latest Power On newsletter, Gurman says Apple's first foldable device will be "super thin and a design achievement," combining Apple's thinnest iPhone form factor with cutting-edge folding...
Apple released the first beta of iOS 26.1 today, just a week after launching iOS 26. iOS 26.1 mainly adds new languages to Apple Intelligence, but there are a few other features that are worth knowing about.
New Apple Intelligence Languages
Apple Intelligence is now available in Danish, Dutch, Norwegian, Portuguese (Portugal), Swedish, Turkish, Chinese (Traditional), and Vietnamese.
AirPo...
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions.
The update will have a build number of 23A350, or similar, the account said.
It is likely that iOS 26.0.1 will fix a camera-related bug on the new iPhone Air and iPhone 17 Pro models. In his iPhone Air review, CNN Underscored's Henry T. ...
Apple's latest iPhone models launched on Friday, and some early adopters of the devices are experiencing intermittent Wi-Fi issues.
Affected customers say Wi-Fi connectivity periodically cuts out on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air, with hundreds of comments about the issue posted across the MacRumors Forums, Reddit, and the Apple Support Community over the...
While the iPhone Air is equipped with Apple's custom C1X modem for cellular connectivity, all of the iPhone 17 models are outfitted with Qualcomm modems still.
A teardown video shared on Chinese platform Bilibili today (via Reddit) appears to confirm the iPhone 17 Pro Max is equipped with Qualcomm's Snapdragon X80 modem in particular. The same modem is likely used in the iPhone 17 and iPhone ...