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Apple Says iOS 9.2 Fixes Unresponsive iPad Pro Issues

iPad-Pro-CableApple has confirmed that updating to iOS 9.2 should prevent an issue that caused some iPad Pros to become unresponsive after charging from continuing in the future.

Shortly after the launch of the iPad Pro, some early adopters began complaining about an issue that caused the 12.9-inch tablet to become unresponsive after charging, requiring a hard restart to restore functionality.

Apple acknowledged the problem in a support document on its website, stating that it was "investigating" the issue, and has now updated that support document to reflect that "iOS 9.2 or later" should prevent the issue from occurring again.

The issue affected both 32GB and 128GB iPad Pros on iOS 9.1, including Wi-Fi and LTE models, and some users speculated that restoring from an iCloud backup during setup may have contributed to the freezing issues.

iOS 9.2 was released on Tuesday alongside OS X 10.11.2, tvOS 9.1 and watchOS 2.1.

Related Roundups: iPad Pro, iOS 9
Tag: iOS 9.2
Buyer's Guide: 12.9" iPad Pro (Buy Now)


Top Rated Comments

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24 weeks ago
It fixed mine. I think mine crashed every time it got to 100%. I left it on the charger last night and grabbed it this morning without any issue.
Rating: 6 Votes
24 weeks ago

Running the update now on my 5S.
...... keep you all posted.


Keep us posted on if iOS 9.2 fixes the iPad Pro charging issue by testing on your iPhone 5s?
Rating: 6 Votes
24 weeks ago

Excellent news. Wonder why only some were affected


Probably because they use different components and made at different times from different batches.
Everything, even computer chips are physical items with tolerances in them.
Rating: 3 Votes
24 weeks ago
First coding: Put the stuff you want the product to do (90% Good)
Alpha code: Test it in house and fix the stuff that's broken (99% Good)
Beta code: Test it with users and fix the stuff you didn't think would break that the beta testers found (99.99% Good)
Release code: Test it in the real world and fix the stuff that you didn't think would break that the customers found (99.999% Good)

(note: the "goodness" numbers are pulled from my posterior, but here's the thing... if you have a million lines of code, and you're at 99.999%, you still have 10 lines of code that are bad, so if anything, I'm guessing way low on my percentages. Oh yeah, it only takes 1 line of code to really mess things up.)
Rating: 2 Votes
24 weeks ago

Or later? That makes it sound like 9.2 might actually not fix the problem, and we might have to wait for a later release for the fix.

Confused...

I assume they mean if you buy an iPad Pro that comes with 9.1 pre-installed on it, that upgrading to 9.2 or later (if 9.3 is out by that point) will fix the issue.
Rating: 2 Votes
24 weeks ago

Apple has confirmed ('https://support.apple.com/en-us/HT205648') that iOS 9.2 or later ...


Or later? That makes it sound like 9.2 might actually not fix the problem, and we might have to wait for a later release for the fix.

Confused...
Rating: 2 Votes
24 weeks ago

Excellent news. Wonder why only some were affected

Presumably this...

some users speculated that restoring from an iCloud backup during setup may have contributed to the freezing issues.

Not all users restore when setting up a new iDevice, especially as doing so during a device or iOS upgrade is known to sometimes break things (e.g. someone wandered into an Apple Store with a bricked 6S after trying to restore a several versions old backup while I was there recently).
Rating: 1 Votes
24 weeks ago
fixed my iPadPro. It would have to reboot each time I recharged overnight.
Rating: 1 Votes
24 weeks ago
No problems ever on my iPad Pro, thankfully...

...except for one: too-rapid battery drain. Turns out the YouTube app was the culprit. It burns battery while in the background, just like Facebook got caught doing! EVEN despite the fact that:

- I turned off YouTube background updates in Settings

- I rarely use YouTube at all (yet it's my biggets battery user, greater even than Safari which I use constantly, and rivaling 3D games)

- I never log into Google so there's nothing to synch

- I've disabled Google's sending of diagnostic data

- I've rebooted the iPad

Suggestion: uninstall the app and use YouTube in the browser until it behaves. (I do think this is a recent issue and so likely to be fixed by Google.)
Rating: 1 Votes
24 weeks ago
Luckily I've never encountered this issue with my iPP.
Rating: 1 Votes

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