Apple Relaxes Water Damage Restrictions for iPhone Trade-Ins - MacRumors
Skip to Content

Apple Relaxes Water Damage Restrictions for iPhone Trade-Ins

by

Beginning this week, in-store iPhone trade-in value will no longer be affected by the phone's Liquid Contact Indicators, reports 9to5Mac. According to Apple retail employees, iPhones that have activated Liquid Contact Indicators will be accepted for trade-in and the damage will not have a negative impact on trade-in value.

liquidcontact
Though tripped sensors will not impact value, Apple will continue to refuse devices that have been noticeably damaged by water. Only phones that have had their sensors activated by slight amounts of moisture or humidity can be traded in. In the past, Apple's indicator tape has been proven to be triggered by humid conditions, which ultimately resulted in a lawsuit against the company.

This week's changes to the program, however, will allow more customers to trade in their devices. However, the company isn't going to start allowing seriously water-damaged phones for trade-in anytime soon. If there is evidence of liquid under the phone's display or corrosion in the ports, the phone will still be ineligible for any trade-in value regardless of what the liquid contact indicator looks like.

When Apple's trade-in program launched back in August, the company did not accept phones that had any kind of water damage. The new policy on Liquid Contact Indicators will apply both in the United States and the U.K., where the program launched in October.

Apple's in-store Reuse and Recycling program provides users with a gift card that can be used towards the purchase of a new on-contract phone. Trade-in values are based on model, capacity, and other criteria such as physical condition.

Top Rated Comments

Klae17 Avatar
168 months ago
Wait I thought iOS 7 was waterproof?
Score: 7 Votes (Like | Disagree)
ThunderSkunk Avatar
168 months ago
Instead of spending time and money on moisture sensors and ticked off customers, Apple could just spend the $ producing phones with waterproof coatings and have another selling point and happier customers.
Score: 6 Votes (Like | Disagree)
tmanto02 Avatar
168 months ago
You are right. I know of people who refuse to buy a phone because they are so easy damaged by water.

Did any of you see the Sony ad where their tablet is working with the display on inside an aquarium. Sony can do it. Apple can't.

There are some simply ways to make a phone or tablet water proof. One way is to dip the circuits parts in some kind of plastic and they have some god and thin materials for this now. But the big thing is that others are already doing this.

I wonder if their upcoming iWatch will be water resistant? If you have to take the watch off to wash your hands it is the 100% certain FAIL.

The Xperia z is supposed to be waterproof, however they have done an average job at it. I work in an electrical retailer and have already had heaps of Xperia Zs returned with water damage. If it were the iPhone it would be all over the news. I think waterproofing still needs to mature.
Score: 3 Votes (Like | Disagree)
168 months ago
So water damage is OK for trade-in, but not OK for warranty repair at the Genius Bar. This is going to be fun!
Score: 3 Votes (Like | Disagree)
168 months ago
well..I guess it's just...*sunglasses on* water under the bridge.
YYYYYYEEEEAAAAAAHHHHHHH!!!!
Score: 3 Votes (Like | Disagree)
Arran Avatar
168 months ago
Time to send my iPhone 5 through the wash and send it in :D

Yep, they always say you should scrub it of all personal data.
Score: 2 Votes (Like | Disagree)

Popular Stories

8 CarPlay Features in iOS 27 Feature

Which iOS 27 CarPlay Features Actually Work in Your Car?

Thursday September 17, 2026 4:17 am PDT by
In iOS 27, available now, CarPlay gets its biggest update in years, but some features depend on what type of car you have rather than your iPhone model. Some of the biggest additions won't do anything in the vast majority of vehicles on the road today. Here's how the new features pan out. Works in Any CarPlay Vehicle Custom widgets: In iOS 27, CarPlay is no longer limited to Apple's handful ...
Apple Watch New Charging Puck

Here's Why a New Apple Watch Charging Puck Was Just Released

Wednesday September 16, 2026 8:53 am PDT by
The new Apple Watch Series 12 and Apple Watch Ultra 4 have hardware changes that allow for faster charging, but you will need to use the new version of the Apple Watch Magnetic Fast Charger included in the box in order to achieve this boost. If you need extra ones for your own charging stands or travel or so forth, Apple released the new version of the charger on its online store last week, with...
ios272anniversary

iOS 27.2 Could Save Your Marriage

Wednesday September 16, 2026 1:32 pm PDT by
The iOS 27.2 beta that Apple released today adds a feature that reminds you it's your anniversary when you call someone, as long as you've added the date in the Contacts app. On the date of your anniversary, when you go to call the person, you'll see a reminder that it's an important day so you don't forget to say something. The anniversary alert uses Call Context, a feature Apple added in...