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Microsoft Surface Pro Earns Repairability Score of 1/10 from iFixit

The iFixit team today tore apart the Microsoft Surface Pro, which began showing up in stores last week, to reveal what's inside of the PC/tablet hybrid. Microsoft has touted the Surface Pro's power and compact design, which has come at the cost of easy consumer access to the device.

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As it turns out, the Surface Pro is sealed with what iFixit termed "a metric duckload" of adhesive, which took more than an hour to overcome.
We tried every method we could think of to free the display, including cutting the adhesive — to no avail. This Pro required a pro method, and thankfully we had the required heat gun and guitar picks ready.

The black glue we found around the perimeter looks like tar, and is unbelievably close in function, appearance, and smell to its road-paving cousin.
Because of the adhesive, which holds both the battery and the display in place, and the more than 90 screws that hold the Surface Pro together, the tablet earned itself a repairability rating of 1/10. As TechCrunch notes, that is even less than Apple's iPad, which scored a 2/10 in repairability.

The battery is not soldered to the tablet so it is technically removable, but iFixit warns that removing the battery or upgrading the SSD might kill the tablet because of the proximity of several cables. Other highlights of the teardown include:
The removable Micron RealSSD C400 we found inside is responsible for the 64 GB of storage capacity. The tiny 1.8″ form factor SSD can read at 500MB/s and write at 95 MB/s. Digging a little deeper, we found that a Marvell 88SS9174 SSD processor keeps all those Micron flash ICs running smoothly.

ssd
This Surface Pro is all party in the front, business in the back — cooling business that is. Two small fans help this Pro keep its cool.

Microsoft spared no expense when it came to keeping the Surface Pro going. They sourced the Cadillac of batteries from LG: an Escalade 42 Wh unit. The battery is rated for 7.4 V and 5676 mAh. Impressive specs? Note that the iPad 4 has a 43 Wh battery, albeit at 3.7 V. Even with all this battery juice, the reported battery life of the Surface Pro is less than 5 hours.
iFixit declared some of Microsoft's choices, like the glued-in battery "completely unnecessary." Apple's products have been similarly criticized by the site in the past, such as the 15-inch Retina MacBook Pro, which also received a repairability score of 1 out of 10.

Top Rated Comments

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24 months ago

Not surprising these tablets are scoring so low from ifixit the way companies are trying to squeeze so much into such a small enclosure.


iFixit is probably more than a little irritated about the difficulty of self-repair, since a lot of their site is devoted to helping you repair your own devices. No possibility of self-repair -> fewer page views -> less ad revenue.
Rating: 19 Votes
24 months ago

I thought you used "Imperial duckloads" in the USA? :D


This is a misconception. We use standard duckloads, which is based on how many ducks a duckmongerer in 1745 could fit in a hogshead, as opposed to imperial duckloads, which is based on how many ducks a duckmongerer could fit in a hogshead in 1817.
Rating: 17 Votes
24 months ago
"A metric duckload" is now my favorite phrase.
Rating: 16 Votes
24 months ago

The circuit board looks so crude & poorly made in comparison to the MacBook Air/Pro.


Yeah because as we all know the MBA/MBP circuit boards are made of the same material as Cylon ships....give me a break :rolleyes:
Rating: 16 Votes
24 months ago

"A metric duckload" is now my favorite phrase.


I thought you used "Imperial duckloads" in the USA? :D
Rating: 15 Votes
24 months ago
personally I feel as thogh iFixit is becoming pointless. Devices these days (especially mobile devices like phones and tablets) are not made to allow the consumer to tinker with its' inards. They are becoming core and more complex and the average user should not even attempt to self fix one.
Rating: 11 Votes
24 months ago
And you thought Apple products were hard to repair.....
Rating: 10 Votes
24 months ago
I suppose that's expected given that the form factor is so small and compact.
Rating: 10 Votes
24 months ago

And you thought Apple products were hard to repair.....


These days all laptops, all in ones and tablets will be next to impossible to fix yourself. To make them smaller, glue has to be used.

It's really not an issue for 99% of people though.
Rating: 10 Votes
24 months ago
The Microsoft Product Manager for the Surface Pro must be crying to see his one sale torn apart! :p
Rating: 9 Votes

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