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Uploaded iTunes Match Songs Inaccessible for Some Users

Some iTunes Match users are encountering difficulties when attempting to download songs they have previously uploaded to iTunes Match. Matched songs appear unaffected for most users. Threads on both the MacRumors Forums and the Apple Support Communities detail the issues.

I keep getting the "error = -2114" and "Please check that the connection to the network is active and try again." It then moves to the next download and most times is succsesful. I am getting this error in the last few hours and to about 10-20% of my downloads.
The Verge confirms that the issue occurs in both iTunes 10.5.2 and 10.5.3, and on both Snow Leopard and Lion.

There has been no word from Apple about the outage and the iCloud System Status page does not reflect any current issues.

This isn't the first issue that Apple has run into with iTunes Match in recent days. Apple is reportedly investigating a problem with songs with explicit lyrics being converted from "explicit" to "clean" after being matched.

Top Rated Comments

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33 months ago

No source. Just basic common knowledge: If it's an Apple product and it doesn't just work blame Windows.


So basically the source was "your ass"... :rolleyes:

Nobody is dragging windows into this except you. :confused:
Rating: 14 Votes
33 months ago

This is a Windows problem only.

Buy a Mac.


That's why the details say Snow Leoard and Lion?
Rating: 10 Votes
33 months ago
Its safe to say this has been a really bad week for Apple.

Lion upgrade that breaks a lot of machines.
Snow Leopard upgrade that breaks a lot of software.
A lot of coverage on serious iMessenger glitch.
Patent losses preventing sales of certain devices in Germany.
Patent losses that may affect email and icloud ability in Germany.
And Match playbreak breaking down.

Most of these are the sort of issues that would basically be the 'weekly thing' - but now they've all decided to show up all at once in the span of a mere two days.
Rating: 9 Votes
33 months ago
Apple is having a variety of issues recently. Besides being QC issues, I feel they are caused by evolving the OS itself beyond what current customers need and want as a means to be forward leaning toward a future OSX/iOS convergence.

I have a suggestion for Apple. Don't forsake even "old" customers with 2-3 year old hardware. just because something is beyond the 1 year warranty period or the 2-3 year Apple Care period, does NOT mean you should stop supporting it.

Apple hardware lasts longer and is in service longer than comparable Wintel stuff precisely because the OS is efficient. As such, please support systems 7 years old or more for "compatibility, services, and security" and only limit your other support for features and hardware compatibility.

Breaking Apple TV, Rosetta, and even basic Snow Leopard software updates is only a symptom to a much larger problem.

Heck, why not issue an update for G4 that fully adopts iBooks, iTunes U, and other content focused services.

Rocketman
Rating: 9 Votes
33 months ago
...and the glitches just keep coming and coming.
Rating: 8 Votes
33 months ago
not the sharpest week for apple :D
Rating: 7 Votes
33 months ago
iTunes Match also replaces album versions of songs with live concert recordings... not just swapping clean and explicit versions. It's really annoying.

I should add that it's happening only on my Mac and iPhone, so wrong answer about "windows problem" excuse.
Rating: 6 Votes
33 months ago
whats up with all the screw ups lately!!!

first the lion update, next the SL security update and now this....

what happened to "it just works".... no it doesn't!
Rating: 6 Votes
33 months ago
I am a fanboy of Apple, and signed up for match as soon as the service was available...no problems uploading and matching, but trying to listen to the songs in the cloud only works maybe 20% of the time.

I have tried from my iPhone, iPad, Apple TV, my PC, and an old HP Laptop, and it fails on every device. I have tried on all types of WiFi networks, some busy and some where I was the only person on the Wifi network, and in all cases, the streaming form the cloud fails...and if it does start playing the song, it only plays fIve seconds and then skips to the next song.

I would tell everyone to avoid it because the support is non-existent, and it may never work as advertised.
Rating: 5 Votes
33 months ago

I have a suggestion for Apple. Don't forsake even "old" customers with 2-3 year old hardware. just because something is beyond the 1 year warranty period or the 2-3 year Apple Care period, does NOT mean you should stop supporting it.

Apple hardware lasts longer and is in service longer than comparable Wintel stuff precisely because the OS is efficient. As such, please support systems 7 years old or more for "compatibility, services, and security" and only limit your other support for features and hardware compatibility.


I agree that support should be longer (and I also think that "support" means actively testing for regressions in updates - not just dealing with "OMG moments" when crap ships that breaks existing systems).

A couple of points, though, are more urban legend than fact.

Point 1:

"Apple hardware lasts longer"

Do you have any support for this idea? It seems that the number of Windows XP systems still running kind of weakens the argument (in spite of the general trend that more expensive systems tend to last longer - but lots of cheap Windows systems were sold).

Apples are built from the same components as other PCs, often by the same manufacturers.

Point 2:

"the OS is efficient"

Again, where's the support for this claim? It seems that every story about a new MBA has a lot of posts about "please put 8 GiB of RAM in it".
______________

Windows 7 runs fine on lots of really old systems, subject to the obvious[LIST]
[*]the standard memory in a 2006 system isn't adequate, you'll need to pay $20 or so to upgrade (note that a 2006 Core 2 Duo Imac came with 512 MiB of RAM...)
[*]just like with Apple OSX, some low end 2006 graphics cards can't run all of the eye candy, and run without effects
[/LIST]

The case was a bit different with Vista, of course. When it was released it was fine on new systems (dual-core, 1 GiB or more, good graphics). Older systems, though, struggled because of memory, CPU and GPU issues. Win7 went on a diet, and was released a few years later when the average system was more powerful.
Rating: 5 Votes

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