Apple Maps Suddenly Failing to Treat Highway 407 ETR in Toronto Area as Toll Road

Since at least July 4, Apple Maps has failed to treat the privately-owned Highway 407 ETR in the Toronto, Canada area as a toll road, according to complaints from affected users. This issue is not limited to any particular device or software version, with users experiencing the problem across the iPhone, iPad, Mac, Apple Watch, and web.

Apple Maps Toronto
As a result of this issue, local Apple Maps users who have turned on the "Avoid Tolls" setting may still be routed onto the Highway 407 ETR when using turn-by-turn directions. This can prove to be a very costly mistake, as the highway is notoriously expensive, with rates of up to 85 cents (CAD) per kilometer traveled for passenger vehicles.

MacRumors was able to reproduce the issue, and alerted Apple to the matter shortly before publishing, so hopefully a fix is implemented soon.

As of June 1 this year, the Ontario government stopped collecting tolls on the provincially-owned segment of Highway 407, which runs immediately east of the privately-owned ETR segment, as one continuous highway. Apple likely updated its Maps app to reflect this change, but mistakenly treated the entire Highway 407 as a toll-free road.

With the issue now receiving media coverage, it should be in the rearview mirror soon enough.

Thanks, John Naismith!

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Top Rated Comments

Joe Rossignol Avatar
8 hours ago at 05:18 pm

Sorry to be that guy but did this really warrant a post? “Apple Maps misclassifies a single highway in Canada” is what counts for breaking news these days?

Maybe tomorrow’s headline will be about the pothole John Naismith reported in Waze on his way to the grocery store tonight ?
Yes, it did warrant a post. I live in the area and I felt like writing about it. The end. Feel free to keep scrolling!
Score: 17 Votes (Like | Disagree)
andyhenault Avatar
8 hours ago at 05:25 pm

Sorry to be that guy but did this really warrant a post? “Apple Maps misclassifies a single highway in Canada” is what counts for breaking news these days?

Maybe tomorrow’s headline will be about the pothole John Naismith reported in Waze on his way to the grocery store tonight ?
Maybe this is news to everyone who lives down in the 11th province, but Toronto gets worse traffic than LA. Arguably the worst highway for traffic in the world. This is highly relevant information for millions of people.
Score: 9 Votes (Like | Disagree)
DocMultimedia Avatar
8 hours ago at 04:50 pm
Privately owned highways? Wow.
Score: 8 Votes (Like | Disagree)
danielsmu Avatar
8 hours ago at 05:04 pm
Sorry to be that guy but did this really warrant a post? “Apple Maps misclassifies a single highway in Canada” is what counts for breaking news these days?

Maybe tomorrow’s headline will be about the pothole John Naismith reported in Waze on his way to the grocery store tonight ?
Score: 5 Votes (Like | Disagree)
Sneakz Avatar
8 hours ago at 05:17 pm
For those that don’t live in the area, this is important because it is really expensive to use this highway.

It’s used as an alternative to Highway 401, which is the busiest highway in North America. Busier than the 405 believe it or not.

Yes, it can save you significant time given the traffic in and around the Toronto area but you’re billed on a per kilometre basis and depending on the time of day, day of the week, it is very expensive to drive from one end to the other.
Like, north of $50CAD, that’s about $37USD, one way! Do that multiple times a week, and it adds up very quickly.

I assume what happened here is Apple stopped treating it as a toll highway because a small section of it is no longer being tolled.

The vast majority of it still being tolled as it is privately owned.
Score: 5 Votes (Like | Disagree)
chrono1081 Avatar
7 hours ago at 05:57 pm

Sorry to be that guy but did this really warrant a post? “Apple Maps misclassifies a single highway in Canada” is what counts for breaking news these days?

Maybe tomorrow’s headline will be about the pothole John Naismith reported in Waze on his way to the grocery store tonight ?
Why not just go to another site if you don't want to hear Apple related news?
Score: 5 Votes (Like | Disagree)