Apple Won't Be Able to Repair Out-of-Warranty Apple Watches Due to Import Ban

When the Apple Watch import ban goes into effect after December 25, 2023, Apple will not be able to repair out-of-warranty Apple Watch models in the United States. Apple Watch repairs typically involve replacing a broken unit with a new model rather than fixing an individual component, and replacement devices will not be available.

apple watch ultra yellow
Apple shared the news with retail employees in a memo that was sent out this week. Portions of the memo were seen by MacRumors, and it was also shared by Bloomberg. Apple is set to stop all U.S. online sales of the Apple Watch in just a few hours, with in-store sales to cease after December 24.

"Product replacement (CRU) programs aren't available in the United States for the watches below: Apple Watch Series 6 or later, Apple Watch Ultra or later," reads the memo.

Apple cannot provide replacements for any out-of-warranty Apple Watch with a blood oxygen sensor, which includes the Apple Watch Series 6 and later and the original Apple Watch Ultra. Customers who damage their Apple Watch will need to wait on repairs until hardware replacements are available again. Software-based repairs will remain available.

Apple Watch models that are under warranty are allowed to be replaced. This includes both the standard one-year warranty for new devices and devices protected through an extended AppleCare warranty.

Customers will not be able to exchange an Apple Watch after the ban comes into effect, but accessories like bands can be replaced and returns will be accepted.

The United States International Trade Commission is putting a stop to imports of Apple Watches with blood oxygen sensing technology, which means Apple cannot bring them to the United States from overseas where they are manufactured. The ITC in October said that Apple infringed on blood oxygen patents owned by medical device company Masimo, and set the ban for December 25.

Apple could avoid a pause in sales if the White House steps in and vetoes the ban, but that has not happened as of yet. The White House has until December 25 to make a decision.

Other options include settling the dispute with Masimo, which would involve Apple having to pay Masimo to license the patent technology, or removing the infringing technology. Apple is working on a software fix for the Apple Watch blood oxygen sensing algorithm that it believes will be sufficient to get the Apple Watch back on store shelves.

While Apple has to stop selling the Apple Watch Series 9 and Apple Watch Ultra 2, the Apple Watch SE will remain available. Third-party retailers like Best Buy, Target, and Walmart will also be able to continue sales of all Apple Watch models while supplies last.

Popular Stories

iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 12 New Features

Tuesday May 27, 2025 9:10 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of May 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone X ...
maxresdefault

No iOS 19: Apple Going Straight to iOS 26

Wednesday May 28, 2025 11:56 am PDT by
With the design overhaul that's coming this year, Apple plans to rename all of its operating systems, reports Bloomberg. Going forward, iOS, iPadOS, macOS, tvOS, watchOS, and visionOS will be identified by year, rather than by version number. We're not going to be getting iOS 19, we're getting iOS 26. Subscribe to the MacRumors YouTube channel for more videos. iOS 26 will be accompanied by...
iPhone Top Left Hole Punch Face ID Feature 2

Apple Rumored to Redesign the iPhone Every Year Through to 2027

Tuesday May 27, 2025 5:17 am PDT by
Apple is reportedly preparing to implement significant iPhone hardware redesigns each year for the next three generations. According leaks from the Chinese supply chain disclosed by Weibo user "Digital Chat Station," Apple plans to carry out a series of phased industrial design changes affecting different parts of the iPhone across three consecutive years: 2025, 2026, and 2027. The changes...
Whatsapp Feature

WhatsApp Teases Long-Awaited iPad App

Monday May 26, 2025 10:23 am PDT by
The popular messaging app WhatsApp has teased a long-awaited iPad app, which would be offered alongside its existing iPhone and Mac apps. The official WhatsApp account on X today reacted with an eyes emoji to a post saying that WhatsApp should release an iPad app. This could be a hint that Meta is gearing up to release WhatsApp for iPad, which has already been available for beta testing via...
Generic iPhone 17 Feature With Full Width Dynamic Island

iPhone 17 Display Sizes: What to Expect

Thursday May 29, 2025 11:38 am PDT by
Apple's iPhone 17 lineup will include four iPhones, and two of those are going to get all-new display sizes. There's the iPhone 17 Air, which we've heard about several times, but the standard iPhone 17 is also going to have a different display size. We've heard a bit about the updated size before, but with most rumors focusing on the iPhone 17 Air, it's easy to forget. Display analyst Ross...
WWDC 2025 Banner

WWDC is Just Two Weeks Away: Here Are the Biggest iOS 19 Rumors

Monday May 26, 2025 8:12 am PDT by
WWDC 2025 is just two weeks away as of today, with Apple's opening keynote scheduled for Monday, June 9 at 10 a.m. Pacific Time. During the keynote, Apple is expected to announce iOS 19, iPadOS 19, macOS 16, watchOS 12, tvOS 19, visionOS 3, and other software updates, along with new Apple Intelligence features. In some years, there are also hardware announcements at WWDC, but there are no...
macOS 26 visionOS Inspired Feature

macOS 26 Rumored to Drop Support for These Five Macs

Thursday May 29, 2025 5:31 am PDT by
The next major version of macOS, now dubbed "macOS 26," is rumored to drop support for several older Intel-based Mac models currently compatible with macOS Sequoia. According to individuals familiar with the matter cited by AppleInsider, the following Macs will not be supported by the next version of macOS: MacBook Pro (2018) iMac (2019) iMac Pro (2017) Mac mini (2018) MacB...
Emergency SOS via Satellite iPhone YT

Report: Apple Planned to Offer Starlink-Like Home Internet Service

Tuesday May 27, 2025 7:08 am PDT by
Apple had plans to offer a Starlink-like satellite home internet service in collaboration with Boeing, The Information reports. Starting in 2015, Apple held discussions with Boeing about "Project Eagle," a plan to launch a service to provide wireless internet services to iPhones and homes. The companies would have launched thousands of satellites into orbit around the Earth to beam internet...

Top Rated Comments

QCassidy352 Avatar
19 months ago
Just a totally insane way to resolve a patent infringement dispute that concerns a single, largely irrelevant aspect of the watch.
Score: 16 Votes (Like | Disagree)
DevyniColiai Avatar
19 months ago
Over 2 decades and my Casio is still working.
Score: 15 Votes (Like | Disagree)
Spaceboi Scaphandre Avatar
19 months ago

I mean. Let’s be real… this ban will not fully go into effect. There’s just no way…
I mean...it just did. You can no longer buy the Apple Watch Series 9 or Ultra 2 on Apple's website or anywhere in the US. Even older models can no longer be purchased

https://www.macrumors.com/2023/12/21/apple-watch-removed-from-online-store/

The only Apple Watch Apple can legally sell is the SE since it doesn't have blood oxygen monitoring so there's no patent it's infringing on
Score: 14 Votes (Like | Disagree)
rafark Avatar
19 months ago

This seems to be hurting consumers as well as Apple.
It’s apple’s fault for infringing a patent and for failing to settle this dispute. You can be 101% sure if another company was infringing an Apple patent apple would go nuclear on them.
Score: 11 Votes (Like | Disagree)
Spaceboi Scaphandre Avatar
19 months ago
Louis Rossmann is gonna have a field day with this
Score: 10 Votes (Like | Disagree)
turbineseaplane Avatar
19 months ago

Wow this is nuts.
It's not "nuts"

It's a megacorp playing fast and loose and stealing IP

I'm personally delighted to see them being held to account
Score: 9 Votes (Like | Disagree)