Some Google Drive Users' Files Have Mysteriously Vanished
Google Drive users have been warned not to disconnect their account within the Google Drive for desktop app, after a spate of reports of files going missing from the cloud service.
Alarm bells began ringing last week on Google's community support site when some users reported files mysteriously disappearing from Google Drive, with some posters claiming six or more months of data had vanished.
As noted by The Register, one user logged into Google Drive to find things as they were in May 2023, with everything saved since that date gone, despite attempts by Google's support team to help them recover the files. Currently, the thread of complaints has 217 users who clicked the "I have the same question."
The Google Drive team has since posted that it is "investigating reports of an issue impacting a limited subset of Drive for desktop users." In the meantime:
- Do not click "Disconnect account" within Drive for desktop
- Do not delete or move the app data folder:
Windows: %USERPROFILE%\AppData\Local\Google\DriveFS
macOS: ~/Library/Application Support/Google/DriveFS
Google also recommends making a copy of the app data folder if there's space on your hard drive, until the sync issue is resolved. We'll update this article if we hear more.
Popular Stories
Apple has announced that the long-running Apple Support Community discussion forums for user-to-user tech support will be permanently closing on Friday, November 20. The forums have existed in some form for nearly 30 years, so it is the end of an era.
Effective immediately, the Apple Support Community forums are in a read-only state, with new posts no longer being accepted. The final message ...
Apple is releasing two new products today, Friday, November 13: the all-new Apple HomeView and the fourth-generation Apple TV 4K, both of which have been available to pre-order since mid-October.
Apple HomeView: Apple's new smart home display, powered by Apple Intelligence with Siri AI, for entertainment and managing the home. Available in tabletop and wall-mounted models, it can recognize up...
Apple's chief hardware officer Johny Srouji is being considered as a potential successor to Nvidia CEO Jensen Huang as the chipmaker's board prepares to remove its co-founder, according to Semafor.
Citing a person familiar with the matter, the publication identified Srouji as one of the people under consideration for Nvidia's top job. It is unclear if Srouji has yet been approached or...
