Some Google Drive Users' Files Have Mysteriously Vanished
Google Drive users have been warned not to disconnect their account within the Google Drive for desktop app, after a spate of reports of files going missing from the cloud service.
Alarm bells began ringing last week on Google's community support site when some users reported files mysteriously disappearing from Google Drive, with some posters claiming six or more months of data had vanished.
As noted by The Register, one user logged into Google Drive to find things as they were in May 2023, with everything saved since that date gone, despite attempts by Google's support team to help them recover the files. Currently, the thread of complaints has 217 users who clicked the "I have the same question."
The Google Drive team has since posted that it is "investigating reports of an issue impacting a limited subset of Drive for desktop users." In the meantime:
- Do not click "Disconnect account" within Drive for desktop
- Do not delete or move the app data folder:
Windows: %USERPROFILE%\AppData\Local\Google\DriveFS
macOS: ~/Library/Application Support/Google/DriveFS
Google also recommends making a copy of the app data folder if there's space on your hard drive, until the sync issue is resolved. We'll update this article if we hear more.
Popular Stories
March has been an incredibly busy month for Apple, with the company unveiling more than 10 new products and accessories. We said hello to the MacBook Neo at the start of the month, and we bid farewell to the Mac Pro at the end of it.
Nevertheless, there is still a lot more to come this year.
Beyond the usual annual updates to iPhones and Apple Watches, Apple's all-new smart home hub is...
Bloomberg's Mark Gurman has high expectations for Apple's first foldable iPhone.
In his Power On newsletter today, he said the foldable iPhone will be "the most significant overhaul in the iPhone's history."
"iPhone 4, iPhone 6 and iPhone X were clearly a big deal, but this is a whole new design," he said.
Like Samsung's Galaxy Z Fold 7, the foldable iPhone will reportedly open up like ...
Apple is expected to release two new iPhone apps this year, including an Apple Business app and a Siri app with chatbot-like functionality.
With the Apple Business app, employees at businesses using the new Apple Business platform will be able to install apps for work, view contact information for colleagues, and request support. Apple Business is launching on April 14, and it replaces Apple ...
