AirPods Pro 2 Users Report Issues With Connection Randomly Dropping

Some users of the second-generation AirPods Pro are reporting ongoing issues with their brand-new earbuds randomly disconnecting from their devices as they listen to music or watch videos.

airpods pro 2
The reports can be found in the MacRumors forum as well as from readers of MacRumors who have reached out to us directly. Symptoms can also include an iPhone or iPad showing the AirPods Pro as connected, but no audio actually being played. Reports suggest the bugs are sporadic and apparently not caused by anything specific, with no clear fix.

Mine keep disconnecting from my iPhone randomly throughout the day. Also sometimes it shows that they're connected but sound doesn't come through so I'll have to reconnect them. Hope this is just a software issue.

I have connection issues as well. Similar to others sometimes it shows connected to my iPhone in settings but there's no audio playing through AirPods just through iPhone and the AirPods do not show up drop down shade.

Such problems are not entirely unique to the second-generation AirPods Pro, as customers of the original AirPods Pro that launched in 2019 have reported similar issues in the past. The new AirPods Pro, having launched three years after the original, have caused some users to be frustrated that bugs related to connectivity are seemingly not yet addressed.

The new AirPods Pro began arriving to customers on Friday, so it's still unclear just how widespread the bug is. Users facing similar issues with their new AirPods Pro are encouraged to make sure the AirPods and their iPhones are updated to the latest firmware and iOS version. The latest firmware for the second-generation AirPods Pro is 5A377.

Related Roundup: AirPods Pro 3
Buyer's Guide: AirPods Pro (Buy Now)
Related Forum: AirPods

Popular Stories

10

Apple to Launch New Products Starting Next Week, Claims Dubious Leak [Updated]

Friday October 10, 2025 5:57 am PDT by
Update: the Naver account appears to be referencing a speculative post on X by Vadim Yuryev, dated October 6. The original article follows. Apple will announce new products through a series of press releases beginning as soon as next week, according to a dubious claim posted on the Korean blog Naver. The Naver blog account yeux1122, which aggregates rather than originates Apple...
apple invite colorado%402x

Apple Hosts Unusual Colorado Event to Showcase Latest Hardware

Thursday October 9, 2025 1:17 pm PDT by
Apple has invited a group of social media influencers to Colorado this week for an unusual event involving group hiking, trail running, and other outdoor activities designed to showcase the company's recently launched iPhone 17 Pro Max, AirPods Pro 3, and Apple Watch Ultra 3. An invitation was shared on X (Twitter) by photographer Johnny Hawk, featuring a simple message: "Hi Johnny. We're so ...
10

Apple Event This October? Here's the Latest on What to Expect

Thursday October 9, 2025 7:00 am PDT by
While it is unclear if Apple will host an October event this year, or stick to press releases, rumors suggest it will announce several new products this month. The graphic for Apple's "Unleashed" event in October 2021 Below, we have recapped everything to know about a potential Apple event this October. When The table below outlines when Apple teased its October launches over the past...
spring 2022 possible macs

When Will Apple's Macs Get M5 Chips? 2025-2026 Launch Timeline

Wednesday October 8, 2025 3:59 pm PDT by
We're just about due for the next-generation Apple silicon chip, which will kick off a new wave of Mac refreshes. The M5 chip is expected to make an appearance in some new products before the end of the year, but most Mac refreshes will happen in 2026. We've rounded up current rumors on when we might see updates for Apple's notebook and desktop machines. MacBook Pro The MacBook Pro could ...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 3, AirPods Pro 2 and AirPods 4

Tuesday October 7, 2025 11:27 am PDT by
Apple today released new firmware designed for the AirPods Pro 3, prior-generation AirPods Pro 2, and the AirPods 4 models. The firmware has a build number of 8A358, up from 8A356. There's no word on what's include in the updated firmware, but the prior 8A356 update added iOS 26 features to the AirPods Pro 2, AirPods Pro 3, and AirPods 4 with ANC. The software introduced better audio quality ...
vivo liquid glass

iOS 26 Liquid Glass Design Copied by Android Smartphone Maker

Thursday October 9, 2025 4:07 pm PDT by
Chinese smartphone maker Vivo has taken some inspiration from Apple's Liquid Glass design language for its latest operating system update, OriginOS 6. Unveiled this week, OriginOS 6 has the same rounded buttons and translucent glass look as iOS 26. In a demo video, a Vivo smartphone features an interface that could be easily mistaken for iOS 26. There's a Liquid Glass clock, Control Center,...
CarPlay Ultra Aston Martin

These Vehicle Brands Plan to Offer Apple's CarPlay Ultra

Thursday October 9, 2025 8:17 am PDT by
Earlier this year, Apple finally launched CarPlay Ultra, the long-awaited next-generation version of its CarPlay software system for vehicles. However, now nearly five months later, CarPlay Ultra is still limited to just one luxury vehicle brand. CarPlay Ultra features deeper integration with a vehicle's instrument cluster and systems, built-in apps for radio and climate controls, rear-view...
AirPods Pro Beta Firmware 2

Apple Releases New Beta Firmware for AirPods Pro 2, AirPods Pro 3 and AirPods 4

Thursday October 9, 2025 11:42 am PDT by
Apple today released new beta firmware that's designed for the AirPods Pro 2, AirPods Pro 3, and AirPods 4. The firmware is limited to developers at the current time, and it has a build number of 8B5014c. The firmware comes as Apple is testing the iOS 26.1 update. It likely adds support for Live Translation in new languages, including Japanese, Korean, Italian, and Chinese (both Mandarin...
iPhone 17 Pro Colors

iPhone 18 Pro Already Rumored to Have These 6 New Features

Saturday October 11, 2025 10:10 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are still nearly a year away, a handful of new features and changes have already been rumored for the devices. Below, we have recapped some of the early iPhone 18 Pro rumors so far. Smaller Dynamic Island The standard iPhone 18, iPhone 18 Pro, and iPhone 18 Pro Max will be equipped with a slightly smaller Dynamic Island, but the devices will...

Top Rated Comments

jonnyb098 Avatar
40 months ago
Seriously this has been an atrocious launch cycle of products….this is not the surprise and delight Apple anymore. It’s hope or pray your stuff works.
Score: 31 Votes (Like | Disagree)
KPOM Avatar
40 months ago

All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
True. In particular, the feature that switches between different Apple devices automatically doesn't work as well as it should.
Score: 15 Votes (Like | Disagree)
sw1tcher Avatar
40 months ago
If you don't want connection issues, you'll have to get the AirPods Ultra next year.
Score: 15 Votes (Like | Disagree)
kahwatter Avatar
40 months ago
All these issues and bugs. This is terrible press. Who is over their QA?
Score: 14 Votes (Like | Disagree)
Htsi Avatar
40 months ago
Not even surprised
Score: 13 Votes (Like | Disagree)
redheeler Avatar
40 months ago
All AirPods can be flakey sometimes, and always seems to happen when you're already having a bad day...
Score: 12 Votes (Like | Disagree)