Apple is investigating a bug that may cause iPhone 14 Pro and iPhone 14 Pro Max models to freeze after customers transfer their data from an older iPhone, the company said today in an internal memo obtained by MacRumors.
In the memo, Apple says it is "aware of this issue happening and is investigating." Apple specifically says that some customers may find their new iPhone 14 Pro or iPhone 14 Pro Max models freezing and becoming unresponsive after an iCloud restore or data transfer from their previous iPhone during the Quick Start process.
As a temporary fix, Apple advises customers to force restart their iPhone if it becomes unresponsive for more than five minutes. New iPhone 14 Pro customers faced a similar issue on Friday regarding device activation. While the iPhone 14 Pro ships with iOS 16, there is an available iOS 16.0.1 update that customers should install after setting up their new devices.
I did not do a transfer using iCloud. I do not use iCloud. I restored from a local backup in iTunes, an iPhone backup that I’ve literally been maintaining since 2007. Thankfully everything seems to be okay on my 14 Pro Max as far as I can tell a day and a half in.
People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
iPhones have come a LONG way and are much more complex than they were 10-15 years ago.
First that’s an excuse….second Apple has chosen to make things complicated. Hell iTunes was using mostly legacy code till a couple years ago…..20 years later. I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.
I experienced it transferring from my 13 Pro. My 13 Pro said it finished transferring, and my 14 Pro was completely unresponsive. Luckily, it just needed a hard reboot, and it kept all the transferred data. It was a bit scary at first though.
That’s a really crummy customer experience for a $1000+ phone…not that “apple way”
Friday January 27, 2023 10:01 am PST by Juli Clover
Multiple rumors have suggested that the next-generation iPhone 15 models will adopt the Wi-Fi 6E standard that Apple has already introduced in the iPad Pro and MacBook Pro, and now a leaked document appears to confirm Apple's plans.
Sourced from researcher and Apple leaker Unknownz21 (@URedditor), the document features diagrams of the iPhone 15's antenna architecture. D8x refers to the...
Friday January 27, 2023 2:11 pm PST by Joe Rossignol
Apple's next-generation iPhone 15 Pro and iPhone 15 Pro Max are expected to be announced in September as usual. Already, rumors suggest the devices will have at least eight exclusive features not available on the standard iPhone 15 and iPhone 15 Plus.
An overview of the eight features rumored to be exclusive to iPhone 15 Pro models:A17 chip: iPhone 15 Pro models will be equipped with an A17...
Following last week's hardware announcements, this week saw the actual release of several of the new products as well as operating system updates bringing new features and bug fixes across Apple's platforms.
This week also saw some fresh rumors about the iPhone 15 lineup and Apple's upcoming AR/VR headset, while we shared some tips to help you get the most of your macOS experience, so read...
Sunday January 29, 2023 10:15 am PST by Joe Rossignol
In June 2022, Apple previewed the next generation of CarPlay, promising deeper integration with vehicle functions like A/C and FM radio, support for multiple displays across the dashboard, personalization options, and more.
Apple says the first vehicles with support for the next-generation CarPlay experience will be announced in late 2023, with committed automakers including Acura, Audi,...
Thursday January 26, 2023 12:14 pm PST by Juli Clover
New 14-inch and 16-inch MacBook Pro models with the latest M2 Pro and M2 Max chips are available in Apple retail stores and are already in the hands of customers, and we picked up one of the new M2 Max machines to answer all of the questions MacRumors readers considering a purchase might have.
Subscribe to the MacRumors YouTube channel for more videos. Yesterday, we asked MacRumors fans on...
Thursday January 26, 2023 5:09 pm PST by Juli Clover
The upcoming iPhone 15 models that are set to be introduced later in 2023 will adopt the Wi-Fi 6E standard, according to Apple analyst Ming-Chi Kuo. In a note about Apple's work on a Wi-Fi chip, Kuo said that the company will upgrade the iPhone 15 to Wi-Fi 6E.
Apple is already using Wi-Fi 6E for the 11 and 12.9-inch iPad Pro models introduced last year, along with the new Mac mini and...
Wednesday January 25, 2023 5:39 pm PST by Joe Rossignol
The iPhone 15 will support Wi-Fi 6E, according to a research note shared this week by Barclays analysts Blayne Curtis and Tom O'Malley. The analysts did not specify whether the feature will be available on all models or limited to the Pro models.
Apple has added Wi-Fi 6E support to a handful of devices so far, including the latest 11-inch and 12.9-inch iPad Pro, 14-inch and 16-inch MacBook...
Apple on January 23 released iOS 16.3, delivering support for Security Keys for Apple IDs, changes to Emergency SOS functionality, support for the second-generation HomePod, and more.
Top Rated Comments
People here like to constantly talk smack about me still using iTunes for updates instead of OTA, and backups instead of iCloud; because “eeewwww that uses wires” and “that’s old!” But it’s increasingly proving itself to be the more reliable method of device management. Idk, keep enjoying the paid less secure/less functional alternative i guess.
I expect better from apple and when people just let stuff go and make excuses enables them to continue this garbage.