Apple Provides Tips for Charging Apple Watch Ultra With MagSafe Duo

In a support document updated today, Apple says customers who have an Apple Watch Ultra or another larger Apple Watch model with a 44mm, 45mm, or 49mm case size might need to adjust the angle of the MagSafe Duo Charger or lay it completely flat in order to ensure the charger makes a proper connection with the Apple Watch.

magsafe duo perspective feature
If an Apple Watch Ultra still won't connect reliably to the MagSafe Duo Charger, Apple says to try removing the watch's band before placing the watch on the charger.

As noted by Bloomberg's Mark Gurman last week, the Apple Watch Ultra is not included in the list of devices compatible with the MagSafe Duo Charger, likely due to its larger 49mm case size and bulkier design making it a poor fit. On the contrary, the new Apple Watch Series 8 is listed as compatible, as are all Apple Watch SE models.


Priced at $129, the MagSafe Duo is a foldable mat with both a MagSafe charger for iPhones and an Apple Watch magnetic charging puck. Apple released the accessory in late 2020, prior to the existence of 45mm and 49mm Apple Watch models. Note that the MagSafe Duo Charger cannot fast charge the Apple Watch Ultra, Series 8, or Series 7.

Related Roundup: Apple Watch Series 8
Buyer's Guide: Apple Watch (Buy Now)
Related Forum: Apple Watch

Top Rated Comments

minik Avatar
12 weeks ago
I have one in the bedroom. Since I rarely need fast charging, it serves me well.
Score: 12 Votes (Like | Disagree)
fwmireault Avatar
12 weeks ago
This is an outdated product anyway. Can’t understand why this product still doesn’t support fast charging for Apple Watch 1 year after the S7 introduction. Time to update it
Score: 11 Votes (Like | Disagree)
nutmac Avatar
12 weeks ago
MagSafe Duo is a marvelous product but outdated and in need of update. At the very least, it should be redesigned to properly accommodate for bigger camera bump on the newer iPhones (13 and 14 series), fast charging for Apple Watch 7 and newer, and proper support for Apple Watch Ultra. While at it, the Lightning connector should be replaced with USB-C, allowing customers to travel with only the USB-C cables.
Score: 9 Votes (Like | Disagree)
CC77 Avatar
12 weeks ago
Ooof. This is an embarrassing and confusing mistake. What happened to “it just works?”
Score: 6 Votes (Like | Disagree)
TinyMito Avatar
12 weeks ago
Just set it 45 angle, the case will not interfere nor the band.
Score: 6 Votes (Like | Disagree)
loungefly2022 Avatar
12 weeks ago

I have one in the bedroom. Since I rarely need fast charging, it serves me well.
Same. I lay my phone and watch on them before bed, wake up the next day and I’m good until bed the next night. For the rare extremely heavy use day, I keep a phone charger in my office.
Score: 4 Votes (Like | Disagree)

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