Longtime Apple Maps Bug in Australia Erroneously Lists Businesses in Residential Areas

There's a curious bug in the Apple Maps app that's affecting Australians, which appears to be caused by a bad data set. Multiple complaints on Twitter suggest that ‌Apple Maps‌ is listing certain businesses incorrectly, directing Australians to residential areas rather than the actual business location.

apple maps hospital error

An erroneous hospital listing located near Twitter user Russell Ivanovic

‌Apple Maps‌ appears to be pulling in data from where business owners live, rather than where their businesses are located.


There are a long list of complaints on Twitter about the errors that Australians have experienced, with restaurants, hospitals, pharmacies, and more listed in the wrong place.


Twitter users John Cleary and Russell Ivanovic suggest that Apple has imported an Australian business database that lists the places that businesses are registered to, which is typically the business owner's home address.


The long list of Twitter complaints suggest that this problem has existed in Australia for quite some time, and at least one person confirmed that he had a business listed as located at his home address.

Some of the Twitter users have reported the errors, but Apple has yet to address the problem for Australians who are being misdirected.


Apple has had issues with the ‌Apple Maps‌ app in the past, but has worked hard to introduce improvements through acquisitions and its own mapping efforts with map vehicles. ‌Apple Maps‌ has gained multiple new features over the years like the street-level Look Around feature, but there are clearly still issues that need to be fixed.

Popular Stories

iphone 16 pro ghost hand

5 Reasons to Skip This Year's iPhone 17 Pro

Thursday July 10, 2025 4:54 am PDT by
Apple will launch its new iPhone 17 series in two months, and the iPhone 17 Pro models are expected to get a new design for the rear casing and the camera area. But more significant changes to the lineup are not expected until next year, when the iPhone 18 models arrive. If you're thinking of trading in your iPhone for this year's latest, consider the following features rumored to be coming...
apple tv 4k new orange

New Apple TV Expected Later This Year With These New Features

Saturday July 12, 2025 3:09 pm PDT by
A new Apple TV is expected to be released later this year, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the next Apple TV, according to rumors. Rumors Faster Wi-Fi Support The next Apple TV will be equipped with Apple's own combined Wi-Fi and Bluetooth chip, according to Bloomberg's Mark Gurman. He said the chip supports ...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro Coming Soon With These 16 New Features

Friday July 11, 2025 12:40 pm PDT by
Apple's next-generation iPhone 17 Pro and iPhone 17 Pro Max are only two months away, and there are plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models. Latest Rumors These rumors surfaced in June and July:A redesigned Dynamic Island: It has been rumored that all iPhone 17 models will have a redesigned Dynamic Island interface — it might ...
macbook pro blue green

M5 MacBook Pro No Longer Coming in 2025

Thursday July 10, 2025 12:38 pm PDT by
Apple does not plan to refresh any Macs with updated M5 chips in 2025, according to Bloomberg's Mark Gurman. Updated MacBook Air and MacBook Pro models are now planned for the first half of 2026. Gurman previously said that Apple would debut the M5 MacBook Pro models in late 2025, but his newest report suggests that Apple is "considering" pushing them back to 2026. Apple is now said to be...
iphone 16 pro pro max

iPhone 17 Pro Models With BOE Displays Will Be Sold in China Only

Thursday July 10, 2025 11:59 pm PDT by
iPhone 17 Pro and iPhone 17 Pro Max models with displays made by BOE will be sold exclusively in China, according to a new report. Last week, it emerged that Chinese display manufacturer BOE was aggressively ramping up its OLED production capacity for future iPhone models as part of a plan to recapture a major role in Apple's supply chain. Now, tech news aggregator Jukan Choi reports...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3: What to Expect

Sunday July 13, 2025 10:30 am PDT by
The long wait for an Apple Watch Ultra 3 is nearly over, and a handful of new features and changes have been rumored for the device. Below, we recap what to expect from the Apple Watch Ultra 3:Satellite connectivity for sending and receiving text messages when Wi-Fi and cellular coverage is unavailable 5G support, up from LTE on the Apple Watch Ultra 2 Likely a wide-angle OLED display that ...
apple wallet drivers license feature iPhone 15 pro

Apple Says iPhone Driver's Licenses Will Expand to These 8 U.S. States

Tuesday July 8, 2025 11:26 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly since it was announced in 2021, with only nine U.S. states, Puerto Rico,...
iPhone 17 Air Colors Thumb 2

iPhone 17 and iPhone 17 Air Rumored to Come in These 9 Colors

Friday July 11, 2025 12:30 am PDT by
The iPhone 17 and iPhone 17 Air will be available in a total of nine color options, according to new information coming out of Asia. The iPhone 17 Air's expected color options. According to the leaker going by the account name "yeux1122" on the Korean blog Naver, accessory manufacturers are now producing camera protector rings for the iPhone 17 and iPhone 17 Air in colors to match their...

Top Rated Comments

GeoStructural Avatar
56 months ago
Privacy focused company discloses business owner’s home addresses.
Score: 10 Votes (Like | Disagree)
nitramluap Avatar
56 months ago
It has serious privacy & safety implications. I’m a doctor and I have to have a ‘company’ but it’s just me in it... and it has no physical address nor any direct public interaction. It is a requirement for a business to have an address though (not a PO Box) so everyone uses their home address.

This has always been public domain data but it required someone knowing your actual business name and searching for it online. With Apple Maps using this data, people can simply bump into it scrolling on the map. If your business name isn’t cryptic, then everyone will know WHO lives in that house. Great for thieves to work out if a house is worth burgling...

I complained to Apple when I first saw this YEARS ago and they deleted my company name on Apple Maps immediately - so they WILL act, but I think it’s better if they didn’t use that dataset in the first place as it's not helpful.
Score: 7 Votes (Like | Disagree)
goonie4life9 Avatar
56 months ago
Folks, I just finished talking to a Senior Advisor and they assured me that this is most certainly not a problem, because if it was, they would have heard about it long before any customer noticed, because Apple support talks to millions of Apple Maps users an hour. The Senior Advisor assured me they were taking ownership of this case and would work to find a resolution that satisfies both of us. The first step in troubleshooting is to erase the MapOS and set it up as new. Now, the important thing is that you DON'T erase your entire device, just the MapOS. To do this, you need to go to Settings and then Maps. You'll scroll to the bottom and click the "Erase MapOS." Once you click "Erase MapsOS," it will ask you to confirm and once you click "Ok," it will begin the erasure. Once it is erased, it will download a fresh copy of MapsOS from Apple's servers.

If you don't see the "Erase MapOS" option, there is no further troubleshooting Apple can provide. Instead, the issue will need to be RTA'd to Engineering. To do that, you will need to download Capture Data onto your iOS device, run the data capture, with Mail Logging enabled of course, and submit the logs to Apple. Because Capture Data is a Mac app, you will not be able to run Capture Data on your iOS device. Instead, the Senior Advisor will submit the RTA to Engineering and Engineering will reply within 48 hours, to ask for screenshots of the bug. Engineering will provide no support if you don't cooperate with providing screenshots. Once you provide screenshots, Engineering will again reply in 48 hours, to determine if you are using Apple Maps or a third-party map app. Once you confirm that you are using Apple Maps, they will issue Apple's Official Position on the matter: No further support will be provided because you need to keep your device up to date.
Score: 6 Votes (Like | Disagree)
Macyourdayy Avatar
56 months ago
Finally an explanation why our suburbs are littered with small businesses that shouldn’t be there. What a dumb ass cock up. It’s been like this since 2012.
Score: 3 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
56 months ago
Well here you go folks...

It’s not as bad as the video clip below. APPLE Will sort it out.

Score: 3 Votes (Like | Disagree)
hagar Avatar
56 months ago

i add the fact macos maps APP still dont allows to navigate from a manually selected point on the map to another. but who cares! shareholders dont use gps. they have a chauffeur!
Yes it does. On the iPad, drop a pin on the map and press Directions. In the direction details window, by default “my location“ is selected as the starting point. Click on it to change the route. Next, choose your desired starting point on the map. It will appear in the list underneath the start and stop points. Select it to set it as your start point (Or first press the up down button to swap them and set the end point).

You have now directions from and to manually selected points on the map.

(On the iPhone, it seems you need to enter the address of at least the start or destination as the map is covered by the direction details pop-up window.)
Score: 3 Votes (Like | Disagree)