Apple Expanding Independent Repair Provider Program Worldwide

Apple today announced that it is expanding its Independent Repair Provider Program to more than 200 countries, which is nearly every country where Apple products are sold.

apple independent repair program
First introduced in 2019, the Independent Repair Provider Program is designed to provide repair shops with access to genuine parts, tools, repair manuals, and diagnostics for performing out-of-warranty repairs for Apple devices.

Repair providers of all sizes, including those who are not Authorized Apple Service Providers, are able to obtain genuine Apple parts and repair manuals to offer "safe and reliable repairs" for Apple products. Apple provides independent repair shops with the same free training and tools provided to AASPs and Apple retail locations.

According to Apple, there are more than 1,500 Independent Repair Provider locations across the United States, Canada, and Europe. There is no cost to join the program, but repair providers must have an Apple-certified technician to perform the repairs. Apple says that the certification process is "simple" and free of charge, and when an employee has become a certified technician, qualifying repair providers are able to purchase genuine Apple parts and tools at the same price as AASPs.

Starting later this week, repair providers in Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam can learn more and apply to become Independent Repair Providers.

Later this year, the program will launch in a range of additional countries, with a full list available in Apple's announcement.

Popular Stories

iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

New iPhone 17 Pro Details: Brighter Display, Best Battery Life, and More

Wednesday September 3, 2025 5:33 am PDT by
Apple's iPhone 17 Pro and iPhone 17 Pro Max models will feature a number of significant display, thermal, and battery improvements, according to new late-stage rumors. According to the Weibo leaker known as "Instant Digital," the iPhone 17 Pro models will feature displays with higher brightness, making it more suitable for use in direct sunlight for prolonged periods. The iPhone 16 Pro and...
iPhone 17 Pro Dark Blue and Orange

iPhone 17 and iPhone 17 Pro: Release Date and Pre-Orders

Friday September 5, 2025 10:52 am PDT by
Apple will be holding its annual iPhone event on Tuesday, September 9, to unveil the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max. Assuming that Apple sticks to its familiar pattern, the iPhone 17 series should be available to pre-order starting Friday, September 12 at 5 a.m. Pacific Time / 8 a.m. Eastern Time. The release date for the devices should be one week later, on Fr...
Apple Watch Ultra 2 Complications

Apple Watch Ultra 3 Coming Next Week: Eight Reasons to Upgrade

Thursday September 4, 2025 7:38 am PDT by
We're only days away from Apple's "Awe dropping" fall event scheduled to take place on Tuesday, September 9 – and along with the new iPhone 17 series, we're going to get a new version of the Apple Watch Ultra for the first time since 2023. By the time the Ultra 3 is unveiled, it will have been two years since the previous model arrived. The intervening period has left plenty of room for...
iPhone 17 Pro in Hand Feature Lowgo

iPhone 17 Pro's Biggest Design Mystery is Finally Solved

Friday September 5, 2025 9:33 am PDT by
Apple is set to unveil the iPhone 17 series in just four days from now, and the biggest design mystery surrounding the Pro models has finally been solved. In a report outlining his expectations for Apple's event next week, Bloomberg's Mark Gurman said the iPhone 17 Pro models will have "a new cutout area on the bottom two-thirds of the phone that doubles as the wireless charging area."...
iPhone 16 Battery Life Feature

iOS 26's New Battery Life Mode is Limited to These iPhone Models

Wednesday September 3, 2025 1:19 pm PDT by
iOS 26 introduces an Adaptive Power Mode on the iPhone, alongside the existing Low Power Mode. Apple says Adaptive Power Mode can make "performance adjustments" when necessary to extend an iPhone's battery life, including slightly lowering the display brightness, allowing some activities to "take longer," and automatically turning on Low Power Mode when the iPhone's remaining battery life...
iPhone 17 Pro Iridescent Feature 2

iPhone 17 and iPhone 17 Pro Prices Estimated Ahead of Apple Event Next Week

Tuesday September 2, 2025 1:50 pm PDT by
Just one week before Apple is expected to unveil the iPhone 17 series, an analyst has shared new price estimates for the devices. Here are J.P. Morgan analyst Samik Chatterjee's price estimates for the iPhone 17 series in the United States, according to 9to5Mac: Model Starting Price Model Starting Price Change iPhone 16 $799 iPhone 17 ...
iPhone 17 AIR Loud Feature

iPhone 17 Air Could Start at $1,099 With 256GB Storage, 1TB for $1,499

Thursday September 4, 2025 2:54 am PDT by
Apple's upcoming iPhone 17 Air will have a $1,099 starting price providing 256GB of base storage and will max out at $1,499 with a 1TB option, according to the latest TrendForce report. Apple will offer three price/storage tiers for the all-new ultra-thin iPhone 17 model, which replaces last year's iPhone 16 Plus in the lineup. Here's how TrendForce sees them breaking down: 256GB — $1099...

Top Rated Comments

ApfelKuchen Avatar
58 months ago

"Apple says that the certification process is "simple" and free of charge"

So now any nobody with little to no experience or training can become a "certified Apple repair technician"
The techs need to take and pass the same training that Apple-certified shops and Apple Store staff take. The certification process involves a test. If the test is passed there are no extra hoops to jump through in order to obtain the certification.

There is no prior experience required in any of these cases. Experience is gained hands-on, and inevitably results in a certain number of botched repairs that the shop or technician must make good on.

Employers hope to hire staffs that cost them a minimum in either wasted time or damaged products/parts, so they have an incentive to hire people with previous experience doing similar repairs. That's the way life works. Nobody is born with these skills. If there's a surplus of workers with a particular skill set then experienced workers can be hired on the cheap. If the skills are harder to acquire, then experienced workers have an improved bargaining position and employers have some incentive to hire the less-skilled and train them up.

All Apple is really saying here is, "There's all sorts of pressure on us to open the repair process to more participants. To shut down those efforts, we'll make it easier for more repair shops to do that." In the end, "Right to Repair" is only successful politically because small businesses have banded together to lobby for easier entry into Apple's repair business. The vast majority of smartphone owners will never want to do their own repairs, but they do want to find a shop in their hometown that is able to competently perform those repairs instead of driving long distances or mailing the phone off to a repair facility. If Apple gives those small repair shops what they want, then most of the political pressure that's been brought to bear on Apple will disappear. The "handymen" with the desire and competence to fix their own phones is far too small a group to mount any kind of political pressure.

As to warranty? That's basic common sense. A warranty is a company's promise to stand by its product - to correct "defects in workmanship and materials." How can Apple guarantee workmanship when it's in no position to supervise that workmanship? The difference between an independent shop that becomes Apple-certified and one that is not is the degree of control and supervision Apple can provide. "Hire a tech who has passed our test and we'll sell you parts" isn't enough supervision to justify Apple standing financially behind that repair.
Score: 6 Votes (Like | Disagree)
reyesmac Avatar
58 months ago
I hope they make all their products more repairable instead of doings something like gluing their MacBooks closed since they aren't too dissimilar from iPads anymore. It was lame when they did that to iMacs.
Score: 5 Votes (Like | Disagree)
baryon Avatar
58 months ago
While it seems like this is the right thing to do, I'm afraid they're just doing this to shut people up about "actively doing everything they possibly can to make their extremely expensive and irreparable devices even less repairable".

For example, do they still require you to have their certified, needlessly expensive iPhone opener machine? Do they still require you to replace half of the computer for a simple battery replacement? Because I highly doubt they're going to sell batteries separately. They're going to sell top cases with the battery glued in, and you bet they're going to charge for the top case even though you don't need it.
Score: 5 Votes (Like | Disagree)
madrigal77 Avatar
58 months ago

I'm would be interested in signing up for this. I run a small computer repair company in the UK as the sole trader. I work from home so I'm not sure if they would be happy with that!
Look at the fine print. They basically own your company if you do this.
Score: 4 Votes (Like | Disagree)
ghanwani Avatar
58 months ago
That's my iPhone SE1 in rose gold!
Score: 3 Votes (Like | Disagree)
JPack Avatar
58 months ago
This is limited to out of warranty repairs. And repairs completed by IRPs will not have Apple’s 90 day repeat repair warranty coverage. This is great for people who want to pay $300 for a genuine display, but maybe not the expensive labor at an AASP. To be honest, I'm not sure how many customers are like that.
Score: 3 Votes (Like | Disagree)