Class Action Lawsuit Over Apple Providing Refurbished Replacement Devices Proceeding to Trial in August

Initially filed in 2016, a class action lawsuit that accuses Apple of violating the Magnusson-Moss Warranty Act, Song-Beverly Consumer Warranty Act, and other U.S. laws by providing customers with refurbished replacement devices is set to proceed to trial August 16, according to a notice this week from law firm Hagens Berman Sobol Shapiro LLP.

apple products refurbished store banner
Apple's repair terms and conditions state that, when servicing a customer's product, the company "may use parts or products that are new or refurbished and equivalent to new in performance and reliability." Plaintiffs in the lawsuit, Maldonado v. Apple Inc., allege that refurbished or "remanufactured" devices are not "equivalent to new in performance and reliability" and thus are seeking monetary damages from Apple.

The class includes U.S. residents who purchased an AppleCare+ or AppleCare Protection Plan for an iPhone or iPad on or after July 20, 2012, either directly or through the iPhone Upgrade Program, and later received a "remanufactured" replacement device. Anyone who meets this description will automatically be included as part of the class, unless they opt out by May 3 to retain their right to sue Apple individually over the claims in the lawsuit.

Apple has denied any wrongdoing in this case, but if the court rules against Apple, class members may be entitled to an award of monetary damages. The exact payout, if any, would depend on how many class members submit a claim.

The case will be heard in the U.S. District Court for Northern California, and more details are available on the Replacement Device Lawsuit website.

Popular Stories

Apple Announces Special Event in New York Feature 1

Apple Reportedly Plans to Unveil at Least Five New Products Next Week

Sunday February 22, 2026 9:48 am PST by
In his Power On newsletter today, Bloomberg's Mark Gurman said Apple will have a three-day stretch of product announcements from Monday, March 2 through Wednesday, March 4. In total, he expects Apple to introduce "at least five products." Subscribe to the MacRumors YouTube channel for more videos. A week ago, Apple invited selected journalists and content creators to an "Apple Experience" in...
iOS 26

iOS 26.3.1 Update for iPhones Coming Soon as 'Apple Experience' Nears

Sunday February 22, 2026 5:29 pm PST by
Apple's software engineers are testing iOS 26.3.1, according to the MacRumors visitor logs, which have been a reliable indicator of upcoming iOS versions. iOS 26.3.1 should be a minor update that fixes bugs and/or security vulnerabilities, and it will likely be released within the next two weeks. Last month, Apple released iOS 26.2.1 with bug fixes and support for the second-generation...
iPhone 18 Pro Deep Red Feature

Apple is Testing These iPhone 18 Pro and Foldable iPhone Colors

Sunday February 22, 2026 8:41 am PST by
The special new color that Apple is considering for the iPhone 18 Pro and iPhone 18 Pro Max this year is red, according to Bloomberg's Mark Gurman. Specifically, he said that Apple is testing a "deep red" finish for the two devices. If this rumor materializes, it would be the first time that the Pro and Pro Max models ever come in red, and the iPhone 18 Pro models would be the first...

Top Rated Comments

65 months ago
Should this suit prevail, I'm sure the typical class-action result will follow. The lawyers will get a kajillion dollars, and the class members will get $10 iTunes gift cards.
Score: 38 Votes (Like | Disagree)
whiteonline Avatar
65 months ago
This is absurd.
A device that is serviced under warranty is in fact used. Receiving a refurbished device is exactly equivalent.

Edit:
I have purchased many refurbished devices from Apple and could never tell them apart from new, aside from packaging.
Score: 33 Votes (Like | Disagree)
65 months ago
JFC, lawyers are at it again.

You buy a new device. It breaks. You hand in your phone, Apple hands you a replacement. Does it work? Yes? Then eff off.
Score: 29 Votes (Like | Disagree)
WiiDSmoker Avatar
65 months ago
If I buy a new device and it stops working for whatever reason, I expect a new device in return under warranty.
Score: 26 Votes (Like | Disagree)
nikhsub1 Avatar
65 months ago

"'remanufactured' devices are not 'equivalent to new in performance and reliability'"

This is true. They are better. ;)
Not always. If they are reusing SSD for example, they have a finite lifetime and they should be using new.
Score: 25 Votes (Like | Disagree)
whiteonline Avatar
65 months ago

If refurbished is as good a new, then why does Apple bother selling certified refurbished products? Just re-package as new and sell for the full price. And technically, it is new because the tech specs are as good/equal to new.

C'mon Apple, I've never known you to leave money on the table (e-books, App Store, etc). Why is refurb any different?
Because selling refurbished as new is illegal.
Score: 16 Votes (Like | Disagree)