Garmin Connect Service Taken Offline Following Ransomware Attack

Garmin has been hit by a ransomware attack that encrypted the smartwatch maker's internal servers, forcing it to shut down its call centers, website, and the Garmin Connect service, which users rely on to sync their activity via the mobile app.

garmin outage

Image: Victor Gevers

In messages shared on Twitter, the company apologized to users and gave details on the extent of the forced shutdown.

The attack also affected Garmin's aviation database service, flyGarmin, which supports aviation navigational equipment, and some production lines in Asia, according to ZDnet.com.

Officially, Garmin has not referred to the outage as the result of a ransomware attack, but company employees have since taken to Twitter and described it as such.


Taiwanese tech news site IThome published an internal memo from Garmin's IT department to its Taiwan-based factories announcing two days of maintenance on Friday and Saturday, which sources told the website was down to a "virus."

(Via The Guardian.)

Tag: Garmin

Popular Stories

iphone 16 display

iPhone 17's Scratch Resistant Anti-Reflective Display Coating Canceled

Monday April 28, 2025 12:48 pm PDT by
Apple may have canceled the super scratch resistant anti-reflective display coating that it planned to use for the iPhone 17 Pro models, according to a source with reliable information that spoke to MacRumors. Last spring, Weibo leaker Instant Digital suggested Apple was working on a new anti-reflective display layer that was more scratch resistant than the Ceramic Shield. We haven't heard...
apple watch ultra yellow

What's Next for the Apple Watch Ultra 3 and Apple Watch SE 3

Friday April 25, 2025 2:44 pm PDT by
This week marks the 10th anniversary of the Apple Watch, which launched on April 24, 2015. Yesterday, we recapped features rumored for the Apple Watch Series 11, but since 2015, the Apple Watch has also branched out into the Apple Watch Ultra and the Apple Watch SE, so we thought we'd take a look at what's next for those product lines, too. 2025 Apple Watch Ultra 3 Apple didn't update the...
iPhone 17 Air Pastel Feature

iPhone 17 Reaches Key Milestone Ahead of Mass Production

Monday April 28, 2025 8:44 am PDT by
Apple has completed Engineering Validation Testing (EVT) for at least one iPhone 17 model, according to a paywalled preview of an upcoming DigiTimes report. iPhone 17 Air mockup based on rumored design The EVT stage involves Apple testing iPhone 17 prototypes to ensure the hardware works as expected. There are still DVT (Design Validation Test) and PVT (Production Validation Test) stages to...
Beyond iPhone 13 Better Blue

20th Anniversary iPhone Likely to Be Made in China Due to 'Extraordinarily Complex' Design

Monday April 28, 2025 4:29 am PDT by
Apple will likely manufacture its 20th anniversary iPhone models in China, despite broader efforts to shift production to India, according to Bloomberg's Mark Gurman. In 2027, Apple is planning a "major shake-up" for the iPhone lineup to mark two decades since the original model launched. Gurman's previous reporting indicates the company will introduce a foldable iPhone alongside a "bold"...
iPhone 17 Air Pastel Feature

iPhone 17 Air Launching Later This Year With These 16 New Features

Thursday April 24, 2025 8:24 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including only a single rear camera, a...
iPhone 17 Pro Blue Feature Tighter Crop

iPhone 17 Pro Launching Later This Year With These 13 New Features

Wednesday April 23, 2025 8:31 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iPhone 17 Pro on Desk Feature

All iPhone 17 Models Again Rumored to Feature 12GB of RAM

Tuesday April 29, 2025 3:36 am PDT by
All upcoming iPhone 17 models will come equipped with 12GB of RAM to support Apple Intelligence, according to the Weibo-based leaker Digital Chat Station. The claim from the Chinese leaker, who has sources within Apple's supply chain, comes a few days after industry analyst Ming-Chi Kuo said that the iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will all be equipped with 12GB of RAM. ...

Top Rated Comments

nwcs Avatar
62 months ago
It is the squirrel and bird feeder problem. If the squirrel wants to get the food it will spend as much time as it takes to foil whatever you setup as defenses. The squirrel also has a lot more time than you do to figure it out. Security is the same thing. The criminals simply have more time and motivation to breach the defenses.

They’re either paid by the state or doing it for some “cause” where companies have to actually be profitable and pay people. And doing full security on a large scale is simply difficult and expensive. You have layers of issues to deal with from hardware to software to wetware (people). Like with Twitter’s recent security issue, all it takes is one rogue employee (whether enticed or coerced) in the right place to thwart even the best security.

This should provide a warning for people that as we put more faith in online services and governments move to weaken security measures in the name of providing “security to the people” this puts the companies at a big disadvantage and these incidents will only get worse until something forces the industry to change in one form or another.
Score: 17 Votes (Like | Disagree)
minimo3 Avatar
62 months ago
You can spend tens of millions and hire the top security folks to implement the most sophisticated WAFs, patch all your servers, run static and dynamic scans, train your developers to write secure code to prevent XSS, SQL injection, pay a CDN to prevent DDOS, install IDS, but all it takes is 1 employee to click on an email attachment that looks legit (eg the FROM field lists the CFO) and their workstation can be compromised. From there the attacker can harvest their network domain password which probably has SSO across multiple systems and then slowly escalate their way to find privileged access to a critical system. So you might think that you could prevent this by eliminating any internet access for all employees - airwall. Even then its not secure, the Stuxnet worm was introduced into an Iranian nuclear reactor by someone plugging in a USB stick. So really the only way to secure your company is not to have any systems connected to the internet (you correspond with them via the postal service or Fax/telephone) and superglue shut all the USB ports, dvd drives, as well as disable Bluetooth, WiFi. Kinda hard to work like that though
Score: 11 Votes (Like | Disagree)
hortod1 Avatar
62 months ago

This is worrisome. Garmin is huge in the aviation industry. Thousands of pilots rely on their navigation equipment. Let's hope that side of their business is better protected.
Was just going to say the same thing. An outage of fitness products is an inconvenience. An outage of aviation products is a matter of flight safety.
Score: 9 Votes (Like | Disagree)
GeoStructural Avatar
62 months ago
Cybersecurity has never been so prevalent and important. Many companies have a hard time recruiting capable people in a field that is ever changing and the most talented minds are usually not interested in that kind of job.

This is also a testament that you should not trust your data or your service rely on the infrastructure of any company... Garmin is a large enterprise and even them can suffer these attacks, I remember recently an app bugging me to use their cloud client, definitely not! I use OneDrive as main service, iCloud as backup and an old school SSD hard drive just in case.
Score: 8 Votes (Like | Disagree)
nikon1 Avatar
62 months ago
When are businesses that are so internet dependent going to learn just how important security is, not only to their business but to their customers as well. It seems like many businesses consider connected security as just an afterthought, a “cost center that reduces their profitability” as opposed to a core cost to maintaining their business and customers security.

While I realize this sounds like a “Monday morning quarterback” comment, it doesn’t make it any less crucial.
Score: 7 Votes (Like | Disagree)
MacLawyer Avatar
62 months ago
This is worrisome. Garmin is huge in the aviation industry. Thousands of pilots rely on their navigation equipment. Let's hope that side of their business is better protected.
Score: 7 Votes (Like | Disagree)