U.S. Attorney General Asks Apple to Unlock iPhones Used by Florida Mass Shooter [Updated]

United States Attorney General William Barr today asked Apple to unlock the iPhones used in mass shooting last month at a naval air station in Pensacola, Florida, reports The New York Times.

The request comes as the shooting has been declared an act of terrorism, and it follows a report last week that the FBI sent a letter to Apple asking for help accessing two iPhones used by shooter Mohammed Saeed Alshamrani.

ios12 iphone x enter passcode

"This situation perfectly illustrates why it is critical that the public be able to get access to digital evidence," Mr. Barr said, calling on Apple and other technology companies to find a solution and complaining that Apple has provided no "substantive assistance."

Apple has already provided law enforcement officials with information from Alshamrani's iCloud account, but the two iPhones are passcode protected (one is also damaged from gunfire) and Apple has in he past taken a strong position against providing access to locked iPhones.

Apple last week said that it had already provided all of the information in its possession to the FBI.

We have the greatest respect for law enforcement and have always worked cooperatively to help in their investigations. When the FBI requested information from us relating to this case a month ago, we gave them all of the data in our possession and we will continue to support them with the data we have available.

Justice department officials claim to need access to the iPhones to see messages from encrypted apps like Signal or WhatsApp to find out if Alshamrani discussed his plans or had help.

In 2016, Apple had a major showdown with the U.S. government after being ordered by a federal judge to unlock the iPhone owned by San Bernardino shooter Syed Farook. Apple fought hard against the order asking for backdoor access into iPhones and said that it would create "new and dangerous weaknesses" and that weakening security "makes no sense."

Apple ultimately won the dispute and the government found an alternate way to access the ‌iPhone‌ in question.

Apple is now facing a similar battle as the company's statement last week suggests it has no plans to unlock the two iPhones and the attorney general has said that he is prepared for a fight.

Update 6:43 p.m.: In a lengthy statement first shared by Input, Apple has responded to the Attorney General's comments, outlining the assistance it has provided and is continuing to provide to the the FBI, as well as its continued opposition to providing backdoors to its devices:

We were devastated to learn of the tragic terrorist attack on members of the US armed services at the Naval Air Station in Pensacola, Florida on December 6th. We have the greatest respect for law enforcement and routinely work with police across the country on their investigations. When law enforcement requests our assistance, our teams work around the clock to provide them with the information we have.

We reject the characterization that Apple has not provided substantive assistance in the Pensacola investigation. Our responses to their many requests since the attack have been timely, thorough and are ongoing.

Within hours of the FBI’s first request on December 6th, we produced a wide variety of information associated with the investigation. From December 7th through the 14th, we received six additional legal requests and in response provided information including iCloud backups, account information and transactional data for multiple accounts.

We responded to each request promptly, often within hours, sharing information with FBI offices in Jacksonville, Pensacola and New York. The queries resulted in many gigabytes of information that we turned over to investigators. In every instance, we responded with all of the information that we had.

The FBI only notified us on January 6th that they needed additional assistance — a month after the attack occurred. Only then did we learn about the existence of a second iPhone associated with the investigation and the FBI's inability to access either iPhone. It was not until January 8th that we received a subpoena for information related to the second iPhone, which we responded to within hours. Early outreach is critical to accessing information and finding additional options.

We are continuing to work with the FBI, and our engineering teams recently had a call to provide additional technical assistance. Apple has great respect for the Bureau’s work, and we will work tirelessly to help them investigate this tragic attack on our nation.

We have always maintained there is no such thing as a backdoor just for the good guys. Backdoors can also be exploited by those who threaten our national security and the data security of our customers. Today, law enforcement has access to more data than ever before in history, so Americans do not have to choose between weakening encryption and solving investigations. We feel strongly encryption is vital to protecting our country and our users' data.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
All Screen iPhone 2027 Feature 1

Apple to Hide Selfie Camera Under Display of 20th Anniversary iPhone

Monday November 10, 2025 1:55 am PST by
Apple will conceal the front-facing camera under the screen of its 2027 iPhone, a Chinese leaker said today, corroborating reports that Apple's 20th anniversary iPhone will have no visible cutouts in the display. Weibo-based account Digital Chat Station said Apple's development of under-screen camera technology was progressing as planned for adoption in 2027, one year after it will...
iphone pocket%402x

Apple Debuts iPhone Pocket, a Limited Edition iPod Sock-Style Accessory

Tuesday November 11, 2025 1:23 am PST by
Apple has teamed up with Japanese fashion house ISSEY MIYAKE to launch iPhone Pocket, a 3D-knitted limited edition accessory designed to carry an iPhone, AirPods, and other everyday items. The accessory is like a stretchy pocket, not unlike an iPod Sock, but elongated to form a strap made of a ribbed, elastic textile that fully encloses an iPhone yet allows you to glimpse the display...
iphone air thinness

iPhone Air Sales Are So Bad That Apple's Delaying the Next-Generation Version

Monday November 10, 2025 11:41 am PST by
The thin, light iPhone Air sold so poorly that Apple has decided to delay the launch of the next-generation iPhone Air that was scheduled to come out alongside the iPhone 18 Pro, reports The Information. Apple initially planned to release a new iPhone Air in fall 2026, but now that's not going to happen. Since the iPhone Air launched in September, there have been reports of poor sales...
Early Black Friday Deals 1

The Best Early Black Friday Apple Deals on AirPods, Apple Watch, iPad, and More

Saturday November 8, 2025 6:16 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
homepod mini colors

New HomePod Mini Coming Soon With These Features

Tuesday November 11, 2025 7:30 am PST by
Apple is expected to announce a new HomePod mini imminently, headlining with new chips. Here are all of the new features we're expecting. The second-generation HomePod mini is highly likely to contain a more up-to-date chip for more advanced computational audio and improved responsiveness. The current HomePod mini is equipped with the Apple Watch Series 5's S5 chip from 2019. Apple is likely ...
Apple fitness plus feature

Future of Apple Fitness+ 'Under Review'

Sunday November 9, 2025 5:30 am PST by
The future of Apple Fitness+ is "under review" amid a reorganization of the service, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that Apple Fitness+ remains one of the company's "weakest digital offerings." The service apparently suffers from high churn and little revenue. Nevertheless, Fitness+ has a small, loyal fanbase that...
iphone black friday gold

The Best Early Black Friday iPhone Deals

Monday November 10, 2025 10:18 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...

Top Rated Comments

Mikey44 Avatar
76 months ago
As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
Score: 40 Votes (Like | Disagree)
bizack Avatar
76 months ago
Still amazing that the US Govt doesn't understand modern technology (including how the internet works). Apple can't unlock any iPhone. There's no master key to unlock any iPhone/device. This is going to turn into another 'please put a backdoor into future versions of iOS' request which (hopefully) won't ever happen. Meanwhile, companies/platforms like Facebook and Cambridge Analytics have enough information to identify and profile every citizen in the United States. Perhaps take that problem a bit more seriously. Oh, and maybe don't allow anyone to buy a gun. That might help too.
Score: 33 Votes (Like | Disagree)
benshive Avatar
76 months ago
I love that Apple doesn't acquiesce and agree to poke a hole in their customer's security every time the government tries to force them too.
Score: 31 Votes (Like | Disagree)
robbysibrahim Avatar
76 months ago

As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
I think of myself as the "nothing to hide" guy. But these quotes make two great points. Thanks for that.
Score: 20 Votes (Like | Disagree)
realtuner Avatar
76 months ago

I’m all for privacy. Except in cases like this. If Apple can unlock these phones then they should given the circumstances.

And yet when Apple admits to scanning every photo uploaded to iCloud for signs of child abuse this is acceptable? What happened to privacy? It’s excused as saying Apple is committed to child safety. Sounds noble. As would assisting with unlocking a suspected terrorists iPhone.

Didn't Apple just say at CES that they do scan through their icloud services for pedophilia thus invading peoples privacy?
Two people who don't understand the issue.

Apple can't unlock an iPhone. Apple can, however, get access to data stored in iCloud if required. They are two completely separate things.
Score: 19 Votes (Like | Disagree)
NickName99 Avatar
76 months ago
It isn’t possible to fulfill this request. Apple can’t unlock iPhones. Even if they wrote a custom version of iOS that allowed them to unlock the iPhone, it would first be necessary to unlock the iPhone to update iOS.
Score: 18 Votes (Like | Disagree)