U.S. Attorney General Asks Apple to Unlock iPhones Used by Florida Mass Shooter [Updated]

United States Attorney General William Barr today asked Apple to unlock the iPhones used in mass shooting last month at a naval air station in Pensacola, Florida, reports The New York Times.

The request comes as the shooting has been declared an act of terrorism, and it follows a report last week that the FBI sent a letter to Apple asking for help accessing two iPhones used by shooter Mohammed Saeed Alshamrani.

ios12 iphone x enter passcode

"This situation perfectly illustrates why it is critical that the public be able to get access to digital evidence," Mr. Barr said, calling on Apple and other technology companies to find a solution and complaining that Apple has provided no "substantive assistance."

Apple has already provided law enforcement officials with information from Alshamrani's iCloud account, but the two iPhones are passcode protected (one is also damaged from gunfire) and Apple has in he past taken a strong position against providing access to locked iPhones.

Apple last week said that it had already provided all of the information in its possession to the FBI.

We have the greatest respect for law enforcement and have always worked cooperatively to help in their investigations. When the FBI requested information from us relating to this case a month ago, we gave them all of the data in our possession and we will continue to support them with the data we have available.

Justice department officials claim to need access to the iPhones to see messages from encrypted apps like Signal or WhatsApp to find out if Alshamrani discussed his plans or had help.

In 2016, Apple had a major showdown with the U.S. government after being ordered by a federal judge to unlock the iPhone owned by San Bernardino shooter Syed Farook. Apple fought hard against the order asking for backdoor access into iPhones and said that it would create "new and dangerous weaknesses" and that weakening security "makes no sense."

Apple ultimately won the dispute and the government found an alternate way to access the ‌iPhone‌ in question.

Apple is now facing a similar battle as the company's statement last week suggests it has no plans to unlock the two iPhones and the attorney general has said that he is prepared for a fight.

Update 6:43 p.m.: In a lengthy statement first shared by Input, Apple has responded to the Attorney General's comments, outlining the assistance it has provided and is continuing to provide to the the FBI, as well as its continued opposition to providing backdoors to its devices:

We were devastated to learn of the tragic terrorist attack on members of the US armed services at the Naval Air Station in Pensacola, Florida on December 6th. We have the greatest respect for law enforcement and routinely work with police across the country on their investigations. When law enforcement requests our assistance, our teams work around the clock to provide them with the information we have.

We reject the characterization that Apple has not provided substantive assistance in the Pensacola investigation. Our responses to their many requests since the attack have been timely, thorough and are ongoing.

Within hours of the FBI’s first request on December 6th, we produced a wide variety of information associated with the investigation. From December 7th through the 14th, we received six additional legal requests and in response provided information including iCloud backups, account information and transactional data for multiple accounts.

We responded to each request promptly, often within hours, sharing information with FBI offices in Jacksonville, Pensacola and New York. The queries resulted in many gigabytes of information that we turned over to investigators. In every instance, we responded with all of the information that we had.

The FBI only notified us on January 6th that they needed additional assistance — a month after the attack occurred. Only then did we learn about the existence of a second iPhone associated with the investigation and the FBI's inability to access either iPhone. It was not until January 8th that we received a subpoena for information related to the second iPhone, which we responded to within hours. Early outreach is critical to accessing information and finding additional options.

We are continuing to work with the FBI, and our engineering teams recently had a call to provide additional technical assistance. Apple has great respect for the Bureau’s work, and we will work tirelessly to help them investigate this tragic attack on our nation.

We have always maintained there is no such thing as a backdoor just for the good guys. Backdoors can also be exploited by those who threaten our national security and the data security of our customers. Today, law enforcement has access to more data than ever before in history, so Americans do not have to choose between weakening encryption and solving investigations. We feel strongly encryption is vital to protecting our country and our users' data.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

Home Hub Command Center with Dome Base Feature

Apple Working on All-New Operating System

Thursday September 25, 2025 1:11 pm PDT by
Apple is developing an all-new operating system codenamed "Charismatic," according to Bloomberg's Mark Gurman. Apple smart home hub concept based on rumors This is likely Apple's long-rumored "homeOS" operating system. In a report last month, Gurman said both Apple's rumored smart home hub in 2026 and tabletop robot in 2027 will run the new operating system. He said the software platform ...
iOS 26

Apple Continues to Prepare iOS 26.0.1 With Multiple Bug Fixes Expected

Sunday September 28, 2025 1:30 pm PDT by
Apple is preparing to release iOS 26.0.1, according to a private account on X with a proven track record of sharing information about future iOS versions. The account initially said iOS 26.0.1 would have a build number of 23A350, but they now expect the update to have a build number of 23A355. This suggests that the software update will include more bug fixes or changes than initially...
Apple MacBook Pro M4 hero

New MacBook Pro Nears Mass Production, But Four Bigger Upgrades Expected Next Year

Sunday September 28, 2025 2:08 pm PDT by
Apple's next MacBook Pro models will enter mass production soon, according to the latest information shared by Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman said he continues to believe the new MacBook Pro models will be released at some point between late 2025 and the first quarter of 2026, meaning they should be available to order by March at the latest. Apple often...
Tim Cook Rainbow

Apple Event in October? Here's What to Expect

Monday September 29, 2025 9:31 am PDT by
Apple's annual iPhone event is in the rearview mirror, but rumors suggest the company plans to release a handful of additional products before the year ends. Will there be another Apple event this October? We discuss the possibility below. Apple in October Apple's most recent October events were in 2021 and 2023. In 2022 and 2024, Apple did not host an October event. Instead, it...
iOS 26 Battery Glass Feature

iPhone 16 Pro Max 80% Charge Limit: One Year Later, Was It Worth It?

Wednesday September 24, 2025 3:58 pm PDT by
With the iPhone 15 series, I did an experiment and kept my iPhone's Charge Limit set at 80 percent for an entire year. It provided an interesting look at the impact of charge limits on battery longevity, so I decided to repeat it for the iPhone 16 line. Since September 2024, my iPhone 16 Pro Max has been limited to an 80 percent charge, with no cheating. As of today, my battery's maximum...
iOS 26

Apple Releases iOS 26.0.1 With Fixes for Wi-Fi, Cellular, and Camera Issues on iPhone 17 Models

Monday September 29, 2025 10:12 am PDT by
Apple today released iOS 26.0.1 and iPadOS 26.0.1, the first updates to the iOS 26 and iPadOS 26 operating systems that came out earlier this week. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. According to Apple's release notes for the update, iOS 26.0.1 addresses a bug that could cause aberrations in...
iphone 17 ceramic shield

Regular iPhone 17's USB-C Charging Speeds Tested With Apple Chargers

Friday September 26, 2025 9:01 am PDT by
The website ChargerLAB has tested the standard iPhone 17 model's USB-C charging speeds with a variety of Apple's chargers, from 18W to 140W. The device reached a peak charging speed of around 27W to 28W with these Apple chargers:29W USB-C Power Adapter 30W USB-C Power Adapter 35W Dual USB-C Port Power Adapter 35W Dual USB-C Port Compact Power Adapter 40W Dynamic Power Adapter with 60W Max...
AirPods Pro 3 Newsroom

Apple's 'Back to School' Offer Ends Soon, Now Applies to AirPods Pro 3

Wednesday September 24, 2025 7:20 am PDT by
Apple's annual "Back to School" promotion for students ends soon, so act fast if you want to score free AirPods with the purchase of an eligible new Mac or iPad. Until Tuesday, September 30, college students and qualifying educational staff in the U.S. can receive free AirPods 4 with Active Noise Cancellation when they purchase an eligible new Mac or iPad from Apple. This is a $179 value. ...
iPhone 17 Pro Colors

Skipped the iPhone 17 Pro? Here's What is Rumored for iPhone 18 Pro

Tuesday September 23, 2025 8:55 am PDT by
While the iPhone 18 Pro and iPhone 18 Pro Max are still a year away, there are already a few rumors about the devices that offer an early look ahead. Below, we have recapped some of the early iPhone 18 Pro rumors so far. This story was published previously, and it has been updated to reflect the latest rumors. Many early rumors prove to be true, but nothing is confirmed yet, and Apple's...

Top Rated Comments

Mikey44 Avatar
75 months ago
As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
Score: 40 Votes (Like | Disagree)
bizack Avatar
75 months ago
Still amazing that the US Govt doesn't understand modern technology (including how the internet works). Apple can't unlock any iPhone. There's no master key to unlock any iPhone/device. This is going to turn into another 'please put a backdoor into future versions of iOS' request which (hopefully) won't ever happen. Meanwhile, companies/platforms like Facebook and Cambridge Analytics have enough information to identify and profile every citizen in the United States. Perhaps take that problem a bit more seriously. Oh, and maybe don't allow anyone to buy a gun. That might help too.
Score: 33 Votes (Like | Disagree)
benshive Avatar
75 months ago
I love that Apple doesn't acquiesce and agree to poke a hole in their customer's security every time the government tries to force them too.
Score: 31 Votes (Like | Disagree)
robbysibrahim Avatar
75 months ago

As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
I think of myself as the "nothing to hide" guy. But these quotes make two great points. Thanks for that.
Score: 20 Votes (Like | Disagree)
realtuner Avatar
75 months ago

I’m all for privacy. Except in cases like this. If Apple can unlock these phones then they should given the circumstances.

And yet when Apple admits to scanning every photo uploaded to iCloud for signs of child abuse this is acceptable? What happened to privacy? It’s excused as saying Apple is committed to child safety. Sounds noble. As would assisting with unlocking a suspected terrorists iPhone.

Didn't Apple just say at CES that they do scan through their icloud services for pedophilia thus invading peoples privacy?
Two people who don't understand the issue.

Apple can't unlock an iPhone. Apple can, however, get access to data stored in iCloud if required. They are two completely separate things.
Score: 19 Votes (Like | Disagree)
NickName99 Avatar
75 months ago
It isn’t possible to fulfill this request. Apple can’t unlock iPhones. Even if they wrote a custom version of iOS that allowed them to unlock the iPhone, it would first be necessary to unlock the iPhone to update iOS.
Score: 18 Votes (Like | Disagree)