FBI Reportedly Asks Apple to Help Unlock Passcode-Protected iPhones Used by Mass Shooter in Florida

In a letter sent late Monday to Apple's general counsel Katherine Adams, the FBI has asked Apple to help unlock two iPhones that investigators believe were owned by Mohammed Saeed Alshamrani, who carried out a mass shooting at a Naval Air Station in Florida last month, according to NBC News.

ios12 iphone x enter passcode
The report claims the iPhones are passcode protected, and one of them appears to be damaged by gunfire. In a statement to NBC News, Apple said it has already provided all of the data in its possession to the FBI:

We have the greatest respect for law enforcement and have always worked cooperatively to help in their investigations. When the FBI requested information from us relating to this case a month ago, we gave them all of the data in our possession and we will continue to support them with the data we have available.

Apple faced a similar situation in 2016, when a U.S. federal judge ordered the company to help the FBI unlock an iPhone owned by Syed Farook, one of the shooters in the December 2015 attacks in San Bernardino, California. Apple opposed the order, noting that it would set a "dangerous precedent" with security risks.

Apple's dispute with the FBI ended in just weeks after the U.S. government found an alternate way to access the data on the iPhone and withdrew the lawsuit.

Based on its statement, it appears that Apple will continue to take a hard line on refusing to unlock iPhones for the FBI.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Correction: An earlier version of this article stated that Israeli firm Cellebrite assisted the FBI with unlocking the iPhone used by San Bernardino shooter Syed Farook, but Cellebrite has previously denied this claim.

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
ipad black friday 2025

The Best Early Black Friday iPad Deals

Thursday November 20, 2025 10:20 am PST by
Black Friday is just over a week away, and iPad deals have finally started to flood in at retailers like Amazon and Best Buy. Below we're tracking discounts on every current generation iPad, including lowest-ever prices on M3 iPad Air and M5 iPad Pro, plus steep markdowns on iPad and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a ...
watchos 26 workout app

Apple Watch Users Claim Workout App Is Now Worse in Every Way

Thursday November 20, 2025 7:01 am PST by
Apple Watch owners have been voicing their frustration online over changes to the Workout app that Apple introduced in watchOS 26, with many finding the redesigned interface makes starting exercises difficult and exasperating. When Apple launched watchOS 26 in September, the Workout app went from large, easily tapped workout tiles to a scrolling, corner-button interface. Instead of tapping a ...
applecare apple care banner

Apple Brings New AppleCare+ Options to India

Tuesday November 18, 2025 8:42 am PST by
Apple today announced an expansion of AppleCare+ coverage in India, with new options for monthly and annual plans, and the addition of Theft and Loss for iPhone for the first time. Options for monthly and annual AppleCare+ plans in India provide more choice and flexibility, allowing users to keep coverage for as long as they require. Apple's vice president of Worldwide iPhone Product...
apple wallet drivers license feature iPhone 15 pro

Two More U.S. States Commit to Offering iPhone Driver's Licenses in Apple Wallet App

Thursday November 20, 2025 8:21 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. Earlier this week, Illinois became the 13th state in the U.S. to offer the feature. Subsequently, we shared a list of additional states that are committed...

Top Rated Comments

SVTmaniac Avatar
77 months ago

When it comes to acts of terrorism and murder, Apple needs to comply in these situations. Period.
You can't pick and choose. It's all or none and I vote none.
Score: 70 Votes (Like | Disagree)
Unami Avatar
77 months ago
It's disturbing that "a mass shooting" alteady seems like a very common occurence in the US - you've come far in the 20 years after Columbine. Maybe unlocked phones are not the solution to this problem...
Score: 45 Votes (Like | Disagree)
FaustsHausUK Avatar
77 months ago

When it comes to acts of terrorism and murder, Apple needs to comply in these situations. Period.
That hardline view is very noble, but to facilitate it, Apple has to make their devices less secure. Making devices less secure doesn't only aid the FBI and "good" actors; _anyone_ can exploit such loopholes. Then the story will be "iPhones are easy to hack," and nobody will trust Apple. Worse, nobody will have access to private communications.

Even ignoring that, do you really trust the government and law enforcement with such access? This country has a lousy track record of wrongful convictions, false arrests and badgering. So you've reduced your own privacy and made it easier for law enforcement to dig up dirt, but I can guarantee you the impact on terrorists and criminals will be nill. They always find a way.
Score: 42 Votes (Like | Disagree)
Juan007 Avatar
77 months ago
The corrupt (and impeached) Trump administration will use this case as a Trojan Horse to demand that Apple ship spyware on their phones. They already caught the guy, they know everything about him, does the FBI really need to know that he watched cat videos or played angry birds? Fortunately Tim Cook and Apple have seen this trick a million times before and have the backbone to stand up for their users. It's not about protecting criminals, it's about protecting ordinary Apple users from criminals such as the president.
Score: 37 Votes (Like | Disagree)
Princejb134 Avatar
77 months ago
How about law enforcement goes back to investigating cases like the good old days before smart phones became a thing
Score: 33 Votes (Like | Disagree)
gnasher729 Avatar
77 months ago
The problem is not Apple refusing to help or being willing to help, the problem is that iPhones are intentionally designed so that Apple cannot unlock them.

I remember in the 2016 case, the FBI played around with the phone they had to get access to the iCloud data and managed to make that inaccessible, so Apple could and probably would help them to get what they can get. Where Apple will be absolutely firm is to not change their design to be able to unlock phones.


With that said, I would hope that the security on my device is such that it is inaccessible to anybody other than myself, regardless of their ability.
Inaccessible to anybody other than yourself, and that obviously includes Apple.
Score: 28 Votes (Like | Disagree)