Apple Launches New Backlight Service Program for 2016 13-Inch MacBook Pro Display to Address 'Flexgate' Issues

Does the 13" non-Touch Bar have the all-time highest number of service programs? :eek:

[LIST=1]
* https://www.apple.com/support/13-inch-macbook-pro-display-backlight-service/
* https://www.apple.com/support/13-inch-macbook-pro-solid-state-drive-service-program/
* https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/
* https://www.apple.com/support/13inch-macbookpro-battery-replacement/

i wonder if they're going to fix this with the exact same part. which means the issue is bound to occur again.

Ugh. Why does everything have to be "something-gate"? How about just naming it accurately and descriptively?

Maybe if Apple were proactive about addressing design failures and didn't have to be shamed or threatened into doing so, these issues wouldn't be considered cover ups.

2017 15" model here....

Last week i noticed what appeared to be the stage lighting issue. I closed my lid, went to lunch, and when I returned, no backlight. The warranty ran out on my computer about 3 months ago. So I call Apple tech support, they take some information and eventually refer me to a local Apple store. I take it in, they take a look and tell me that the repair was going to be almost $800. I politely argued that this issue is affecting a larger population than they are acknowledging and ended up arguing my case to the store manager. I had lots of evidence that this issue is a wider issue than just the occasional failure and in the end the manager agreed to have it repaired at Apple's expense.

I'm extremely grateful for the manager and technician at the store level taking pity on me and helping me out. I'm furious with Apple for continually releasing substandard products and treating it's loyal consumers like they are crazy when they complain about hardware failures. I shouldn't have had to argue my case as strongly as I did for an issue that they clearly are aware of.
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Why not 2016 15inch models??

and 2017 models as well. And I'm hearing some anecdotal evidence that the 2018s are also having this issue. Sometimes the quest for thinner/lighter laptops trumps functionality.
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4 weeks ago I closed my computer, reopened it and no backlight. The screen was on but went dim and so did the keyboard back light. Out of warranty and cost me $500. Any idea of this is what’s being covered?

If I were you, I'd go back to the Apple store and lobby for a refund.

Why not 2016 15inch models??

4 weeks ago I closed my computer, reopened it and no backlight. The screen was on but went dim and so did the keyboard back light. Out of warranty and cost me $500. Any idea of this is what’s being covered?

Just called and they issued me a full refund!

I've already had one screen replaced under Applecare for my 15" 2016 macbook pro. The new screen is already failing after a year, in exactly the same way - so I'll be taking it back again. Of course, next year Applecare runs out...

This has got to be the worst generation of Mac laptops ever built.

So now I have to keep an eye out for display issues on top of potential keyboard issues on my 2016 MBP? Yikes.

Apple: "a small percentage of users" = Martians: "We come in peace"